This site is not secure: How to fix this browser error

Ivan Jenic
by Ivan Jenic
Troubleshooting Expert
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  • Trying to access websites can sometimes be tricky, especially if your browser sees them as untrustworthy.
  • However, this can also be a simple error, and we will be discussing it below.
  • For more browser-related issues and their solutions, visit our website's Browser Errors Hub.
  • If you want to know more about surfing the Internet, check out our dedicated Browsers page.
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If you keep on getting the error message This site is not secure or This page is not secure coming up in Opera, Internet Explorer, Microsoft Edge, Mozilla Firefox or Google Chrome on your Windows PC, we have a few solutions for you.

Due to security reasons, whenever the safety of the blocked website is compromised you may get the message The site is not secure or DLG_FLAGS_SEC_CERT_CN_INVALID.

It comes up on any version of Windows, but Windows 10 users are most frequently complaining about this bug currently.

This error may also occur due to missing trusted root certificate or because the website contains malicious ads, codes, and links.

However, you may proceed by clicking on the Go on to the website (Not Recommended) button if you have visited the website before and your web browser did not block it.

The error may range from This page is not secure or This website is not secure which refers to the same thing.

In order to solve this intimidating problem, we have compiled universal solutions to fix it in various web browsers such as Microsoft Edge, Google Chrome, Mozilla Firefox, Opera, and Internet Explorer.

Ignoring this warning may expose your PC to malware. Use the workarounds listed below at your own risk.

The following solutions are also helpful if you encounter the following error messages:

  • This site is not secure
  • Not secure website fix
  • Not secure website
  • Site not secure fix

Browse without so much stress with the best antivirus tools from our list!

What to do if this website is not secure

1. Manually install missing certificates

When the This site is not secure or This page is not secure error pops up, click on the Continue to this website (not recommended) option at the very bottom of it.

  • Click on the More Information for the Certificate Error option next to the red Address Bar.
  • Then, click View Certificates on the information window.
  • Hence, select Install Certificate and follow the on-screen instructions.
  • Finally, click Yes on the dialog to proceed.

NOTE: Manual installation of certificates is not recommended on strange websites or websites with a low reputation. Furthermore, manually installing the certificate should fix the This site is not secure error pop-up.


If you’re looking for a privacy-compliant browser that’s less prone to glitches, we recommend downloading Opera. Besides the built-in ad-blocker, it also comes with an unlimited VPN service that offers you the ability to choose from 3 different locations.

The browser is also extremely fast and reliable, and so the websites will not only load error-free, but they will also load extremely fast.



An excellent web browser that offers many useful tools, including the ability to save and print your web pages.

2. Clear web browser cache, data, logs, and bookmarks

This error may pop up due to web browser cache issues. In order to clear your web browser’s cache, history and data, follow these steps for each web browser.


  1. Launch the Opera browser
  2. Go to the Settings menu
  3. Proceed to the Clear browsing data menu
  4. Click on the detailed option to tick the delete the entire cache option.
  5. Click on the Clear data option to clear the entire browsing data.

Note: For detailed instructions on how to clear the cache in Opera, check out their official documentation.

The fastest way to Clear browsing data in all the web browsers listed above is via the Ctrl+Shift+Del keyboard shortcut.

Also, you can use a good utility program like CCleaner to clear all your browsing history in one click. The solutions listed above will fix the “This site is not secure” error on any Windows PC.

Here are the best tool to organize your browser’s bookmarks to save your favorite sites!

Google Chrome

this site is not secure

  1. From the Menu button in the upper-right corner of the Chrome window, choose More Tools > Clear browsing data.
    • Or Select Menu > Settings > Advanced > Clear browsing data.
  2. Using the Clear the following items menu you can select the beginning of time to delete all the cached information using the drop-down menu.
    • From there, you can select Cached images and files.
  3. Select the Clear browsing data button, and Chrome will clear your cache.

In Google Chrome web browser, you can clear the cache and other browsing data through the Clear browsing data area in Settings.

Another quick way to clear browsing data in Google Chrome is to a keyboard shortcut: Press CTRL + Shift + Delete keys in Windows or Linux, or Command + Shift + Delete keys on MacOS.

Clearing the browsing data and cache should fix the error “this site is not secure” problem in Google Chrome.

Clearing browser cache manually is a nightmare? Use Browser Refresh for efficient cache removal!

Internet Explorer 11

Microsoft Internet Explorer is the foremost web browser pre-installed on most Windows computers’; in order to clear the cache; you need to do so from the Delete Browsing History menu.

this site is not secure

  1. Launch Internet Explorer 11.
  2. On the right hand side of the browser, click on the gear icon which is also called the Tools icon, followed by Safety, and finally, delete browsing history.
  3. In the Delete Browsing History window that appears, uncheck all options except the one labeled Temporary Internet files and website files.
  4. Then, click the “Delete” button at the bottom of the window.
  5. The Delete Browsing History window will disappear and your mouse icon might go busy for a while.

Note: For Internet Explorer lower versions, if the Menu bar is enabled, click Tools menu and then delete browsing history. Keyboard shortcut Ctrl-Shift-Del can be used as well to clear browser cache.

The cache is often referred to as the temporary internet files. This fix should help your access website with the error this site is not secure.

Microsoft Edge

Microsoft’s Edge browser which is pre-installed in newer versions of Windows makes it possible to clear browsing data through the clear all history menu. To clear your browsing data in Microsoft Edge, follow these steps:

  1. Launch Microsoft Edge
  2. Then, click the Hub icon.this site is not secure
  3. Click the History icon this site is not secure
  4. Proceed by clicking the link Clear all history.
  5. Check data and files tick box.
  6. Then, click the Clear button.
    • The message All Clear! will appear after the data has been erased

Clearing the browsing date and cache can remove the “this site is not secure” error message. You can also use the Ctrl+Shift+Del keyboard shortcut to clear all browsing history.

Keep your Microsoft Edge protected with Norton Safe Web Extension!

Mozila Firefox

In Mozilla’s Firefox browser, you clear the cache from the Clear All History area in the browser‘s Options.

  1. Open Mozilla Firefox.
  2. Click the Menu button known as the hamburger button i.e. the one with three horizontal lines) and then select Options.
  3. While the Options window is open, click on the Privacy tab on the left.
  4. Then, in the History area, click the clear your recent history link.
  5. In the Clear Recent History window that appears, set the Time range to clear: to Everything.this site is not secure
  6. Uncheck everything in the list except for Cache.
  7. Proceed by clicking on the Clear Now button.

The fastest way to clear the cache in Mozilla Firefox is by using the Ctrl+Shift+Del keyboard shortcut. Set the time range to Everything so as to ensure that all the cache is cleared.

Hence, “the site is not secure” error is resolved in Mozilla Firefox.

3. Disable the Certificate address mismatch option

  • Select the start button and go to Control Panel.
  • Then Open Internet Options and click Advanced tab at the top.This website is not secure
  • Scroll down to the Security section.This website is not secure
  • Identify the Warn about certificate address mismatch option.
  • If the box right beside it is checked with a tick, you can unmark it to disable the option.This website is not secure
  • Click Apply and OK to save the changes and close everything.

Another reason for this error may be due to the Warn about certificate address mismatch feature.

If the error This site is not secure DLG_FLAGS_SEC_CERT_CN_INVALID still persists on the website, it is advisable that you do not attempt to visit the website.

You can also contact the site administrators and ask them to look into this issue. The site administrators may check the website certificate and fix the error from their end. Feel free to comment below.

Editor’s Note: This post was originally published in September 2019 and has been since revamped and updated in August 2020 for freshness, accuracy, and comprehensiveness.

Editor's Note: This article was originally published in September 2017 and was revamped and updated in August 2020 for freshness, accuracy, and comprehensiveness.