How to fix HTTPS error in Google Chrome

By: Matthew Adams
3 minute read

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The HTTPS error is one that can occur for numerous browsers and prevents HTTPS website pages from opening. The HTTPS error message varies in alternative browsers. For example, the “NET::ERR_CERT_AUTHORITY_INVALID” and “SSL Error Cannot connect to the real (website URL)” HTTPS error message tabs open in Google Chrome. Then you’ll also see a red line crossing out the HTTPS text in the website’s URL in Chrome. These are a few potential fixes for the HTTPS error more specifically for Chrome.

Clear the SSL Cache

The HTTPS error can be due to outdated or mismatched SSL certificate. So clearing the SSL cache is one potential fix for HTTPS error. This is how you can clear the SSL certificate for Google Chrome.

  • First, open the Chrome browser; and click the Customize Google Chrome button at the top right of its window.
  • Select Settings to open the tab in the snapshot directly below.

  • Press Advanced to open further options.
  • Scroll down to and select the Open proxy settings option to open the window below.

  • Select the Content tab shown in the shot directly below.

  • Press the Clear SSL state button.

Flush the Windows 10 DNS Cache

  • You might need to flush the DNS cache to clear outdated or corrupted cached data. To do that, press the Cortana button on Windows 10’s taskbar.
  • Enter the keyword ‘Command Prompt’ in the text box.
  • Right-click Command Prompt and select its Run as administrator option.

  • Then input ‘ipconfig /flushdns’ and press Enter to flush the DNS cache.

Adjust the Time and Date Settings in Windows 10

The HTTPS error is often due to the time and date settings in Windows 10. Even if the time and date are seemingly correct on your system tray clock, you might still have a wrong time zone setting selected. This is how you can adjust the time and date settings in Windows 10.

  • Open the Cortana app.
  • Enter ‘date’ in the search box and select Change the date and time to open the window shown directly below.

  • Now click the Time zone box to expand its menu as below.

  • Note that there are numerous time zone settings that have the same time and date. So make sure that you’ve selected the right time zone there.
  • Alternatively, you can sync Windows with a time server. To do that, click Add clocks for different time zones on the Settings app’s Date and time tab.

  • Select the Internet Time tab shown directly below.

  • Press the Change settings button to open the window below.

  • Select the Synchronize with an internet time server option, and then choose a server from the drop-down menu.
  • Click the OK button.

Update Google Chrome

  • Check that you’ve updated Google Chrome. To update Chrome, press the Customize Google Chrome button.
  • Select Help > About Google Chrome to open the tab shown directly below.

  • Then the browser will automatically update. Press the Relaunch button after the update.

Disable VPN Software and Third-Party Anti-Virus Software

HTTPS sites might not open with some third-party VPN and anti-virus software installed. As such, disabling the VPNs and anti-virus can resolve the issue. You can usually temporarily switch off an anti-virus utility by right-clicking its system tray icon and selecting a disable or turn off option. Or switch off the anti-virus utility via its primary window. You can disable VPN software as follows.

  • Press the Windows key + R keyboard shortcut to open Run.
  • Enter ‘Control Panel’ in Run’s text box, and click the OK button.
  • Click Network and Sharing Center to open the options shown below.

  • Click Change adapter settings on the left of Network and Sharing Center.

  • Then right-click your VPN connection and select Disable.

Reset the Chrome Browser

Resetting Chrome to its default settings might also fix the HTTPS error. That will clear browser data and remove extensions. This is how you can restore Chrome to its default configuration.

  • Press the Customize Google Chrome button to open its menu.
  • Select Settings on the menu to open Chrome’s options.
  • Click Advanced to further expand the Settings tab.
  • Click Reset at the bottom of the Settings tab.

  • Press the Reset button to restore Chrome to its default settings.

Some of those resolutions might fix the HTTPS error for Chrome and other browsers. Resetting the Hosts file might also resolve the issue. Check out this article that provides further details for resetting the Hosts file.

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