FIX: Your connection is not private Chrome error

Ivan Jenic
by Ivan Jenic
Troubleshooting Expert
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One of the most common connection problems in Windows 10 is the infamous Your connection is not private error. So, if you recently encountered this issue, and we’re sure you have, you’ve come to the right place.

This error message occurs in various browsers, and for various reasons. However, it most commonly occurs in Google Chrome.

Since we can’t know the exact reason why it occurred in your case, we compiled a list of possible workarounds. So, make sure to check them all, and we hope you’ll find the right solution.

What to do if your Chrome connection is not private

  1. Use Opera
  2. Configure date and time
  3. Clear data and cache
  4. Check plugins and extensions
  5. Check your firewall
  6. Change DNS settings
  7. Change Network and Sharing settings
  8. Make sure the connection is actually secure

1. Use Opera

Before trying any of the following workarounds maybe something’s wrong with your web browser. So, why not consider switching to an alternative browser that won’t bother you with endless prompts and will make your browsing experience private, secure, and enjoyable?

We’re, of course, referring to our browser of choice in these last couple of months, Opera. This browser’s main focus is on privacy, security, and user experience.

With numerous built-in tools, you’ll avoid issues caused by third-party extensions. It brings a built-in VPN along with ad-blocker and enhanced encryption. You can rest assured that your browsing will stay private.

Check out what this browser has to offer for yourself by downloading it from the link below.



Close to zero connection errors, free built-in VPN and enhanced encryption are some of the great features you can use right away!

2. Configure date and time

Perhaps the most common cause of this issue is the wrong date and time settings. If the date and time on your computer aren’t right, you’ll be unable to connect to the internet properly.

This usually happens when you fresh install your operating system or travel to a different time zone. So, just set the correct time and date, and you should be good to go.

However, if date and time on your computer are correct, move on to the next solution.

3. Clear data and cache

  1. Click on the Settings menu.
  2. Open History.
  3. Choose Clear browsing data.
  4. Select both Browsing history, and cache are selected.
  5. Click OK.

Note: Once your data is clear, try connecting to the page once again. If the problem is still there, keep reading this article.

4. Check plugins and extensions

turn off chrome extensions

Other common causes of this problem are broken browser extensions or plugins, or the ones that interfere with your browser. So, the logical solution, in this case, is to delete the troublesome extension.

If you can’t spot the troublemaker at first, we advise you to disable all extensions, and then check your connection after enabling one by one.

Simply type chrome://extensions/ in a new tab and disable all your extensions.

5. Check your firewall

  1. Go to Search, type firewall, and open Windows Firewall.
  2. Click the Turn Windows Firewall off or on option.disable Windows firewall
  3. Go to Turn off Windows Firewall.

If the problem is still there, we advise you to turn the firewall back on, for your safety.

6. Change DNS settings

  1. Go to Control Panel.
  2. Select Network & Sharing settings.
  3. Right-click your current network adapter, and choose Propertiesinternet connection properties windows 10
  4. Select the Internet Protocol Version 4 (TCP/IPv4), and click Properties.
  5. Check the Use the following DNS server addresses: optionuse the following DNS server addresses
  6. Enter the following DNS server addresses:
  7. Save changes and restart your computer

For more info about Google DNS servers, check Google’s official Developers page.

Now, try opening the site you want once again. If the issue is still persistent, move on to another solution from below.

7. Change Network and Sharing settings

  1. Go to Network & Sharing Center.
  2. Choose Change advanced sharing settings.change advanced sharing settings control panel
  3. Expand Home or work network (Current Profile) and Public network.
  4. Disable the following options:
    • Network Discovery
    • File and printer sharing
    • Public Folder Sharing
  5. Next, scroll down and Turn on the Password protected sharing option.

8. Make sure the connection is actually secure

how can I FIX: Your connection is not private Chrome error

And finally, maybe there’s nothing wrong with your computer or browser at all. Maybe your connection isn’t private in the first place. This especially applies if you’re outside, connected to a WiFi network in a cafe or airport.

Unfortunately, there are a lot of scammers out there, who will create a fake network, just to be able to access your computer. So, be careful about which networks you connect to while you’re out of your home.

That’s about it, we certainly hope that at least one of our solutions or advice helped you resolved your problem with the private internet connection. If you have any comments, questions, or suggestions regarding the subject, don’t hesitate to let us know in the comments below.

FAQ: Learn more about Chrome connections

  • How do I get past your connection is not private?

There are several things that you can do if you get the message that your connection is not private such as reloading the page or clearing your browser’s cache.

  • Why does Chrome keep saying your connection is not private?

The Your Connection Is Not Private alert indicates that Google Chrome prevented you from accessing untrusted websites after the SSL certificates could not be validated.

  • Is it safe to use a not secure website?

Accessing a non-secure website is not safe. If the SSL certificate could not be validated or the encryption could not be confirmed, this means that hackers could potentially steal your data or use the respective website to inject malware into your computer.

Editor’s Note: This post was originally published in May 2019 and has been since revamped and updated in August 2020 for freshness, accuracy, and comprehensiveness.

Editor's Note: This article was originally published in June 2017 and was revamped and updated in August 2020 for freshness, accuracy, and comprehensiveness.