“Your connection is not private” error in Windows 10 [Fix]

Ivan Jenic By: Ivan Jenic
4 minute read

Home » Windows » “Your connection is not private” error in Windows 10 [Fix]

One of the most common connection problems in Windows 10 is the infamous “your connection is not private” error. So, if you recently encountered this issue, and we’re sure you have, you’ve come to the right place.

The “your connection is not private” error occurs in various browsers, and for various reasons. However, it most commonly occurs in Google Chrome.

Since we can’t know the exact reason why it occurred in your case, we compiled a list of possible workarounds. So, make sure to check them all, and we hope you’ll find the right solution.

How to deal with “your connection is not private” error in Windows 10

Configure date and time

Perhaps the most common cause of this issue are wrong date and time settings. If date and time on your computer aren’t ‘right’, you’ll be unable to connect to the internet properly. This usually happens when you fresh install your operating system, or travel to a different time zone. So, just set correct time and date, and you should be good to go.

However, if date and time on your computer are correct, move on to the next solution.

Clear data and cache

There’s a chance that your browser’s cache blocks your connection. In practice, that’s a rare case, but it won’t hurt if you clear your data and cache, just in case. Here’s how to clear data and cache in Google Chrome (the procedure is pretty much similar for other browsers, as well):

  1. Click on the (three-dotted) menu
  2. Open History
  3. Now, choose Clear browsing data
  4. Make sure Browsing history, and cache are selected (you can also select other data, for a deeper cleaning)
  5. Wait for the browser to clear data

Once your data is clear, try connecting to the page once again. If the problem is still there, keep reading this article.

Check plugins and extensions

Another common cause of this problem are broken browser extensions or plugins, or the ones that interfere with your browser. So, the logical solution, in this case, is to delete the troublesome extension. If you can’t spot the troublemaker at first, we advise you to disable all extensions, and then check your connection after enabling one by one.

Check your firewall

Another reason for this error can be your system firewall. So, go and disable it, just in case. Although we don’t recommend it, it might solve the problem. Here’s exactly what you need to do:

  1. Go to Search, type firewall, and open Windows Firewall
  2. Now, click the Turn Windows Firewall off or on option
  3. Go to Turn off Windows Firewall

If the problem is still there, we advise you turn the firewall back on, for your safety.

Change DNS settings

Wrong DNS settings are also a common cause of this problem. Depending on your network provider and router, there’s a chance their own DNS settings aren’t fast enough, or simply interfere with your browser. In that manner, we advise you to use Google’s own DNS server, for a better browsing.

Here’s how to replace your current DNS servers with Google DNS servers:

  1. Go to Control Panel > Network & Sharing settings
  2. Right-click your current network adapter, and choose Properties
  3. Select the Internet Protocol Version 4 (TCP/IPv4), and click Properties
  4. Check the Use the following DNS server addresses: option
  5. Enter the following DNS server addresses:
  6. Save changes and restart your computer

For more info about Google DNS servers, check Google’s official Developers page.

Now, try opening the site you want once again. If the issue is still persistent, move on to another solution from below.

Change Network and Sharing settings

Since we’re at Network & Sharing settings, there’s one more thing we can do, that may solve our problem. And that’s changing the settings. Here’s exactly what you need to do:

  1. Go to Network & Sharing Center
  2. From the left pane, choose Change advanced sharing settings
  3. Now, expand Home or work network (Current Profile) and Public network
  4. Disable the following options:
    • Network Discovery
    • File and printer sharing
    • Public Folder Sharing
  5. Now, scroll down and Turn on the Password protected sharing option

Reinstall your browser

If none of the previous workarounds worked for you, maybe something’s wrong with your web browser. So, try to uninstall it completely, and install it again. That way, you’ll get the freshest and latest version of your browser, and maybe the problem will get resolved.

Make sure the connection is actually secure

And finally, maybe there’s nothing wrong with your computer or browser at all. Maybe your connection isn’t private in first place. This especially applies if you’re outside, connected to a WiFi network in a cafe or airport. Unfortunately, there are a lot of scammers out there, who will create a fake network, just to be able to access your computer. So, be careful to which networks you connect to while outside.

That’s about it, we certainly hope that at least one of our solutions or advice helped you resolved your problem with the private internet connection. If you have any comments, questions, or suggestions regarding the subject, don’t hesitate to let us know in the comments below.


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