Unable to change the username on Twitch [EASY FIX]

Milan Stanojevic
by Milan Stanojevic
Windows & Software Expert
Milan has been enthusiastic about PCs ever since his childhood days, and this led him to take interest in all PC-related technologies. Before joining WindowsReport, he worked as a front-end web developer. Read more
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Twitch is arguably the greatest streaming platform for gamers. Still, even the greatest tools aren’t perfect. Quite a few users complained that they can’t change their username in Twitch.

Fortunately, this is not a serious issue. However, this can be annoying for some people. One user reported the following on the Reddit forum:

I can’t change my user name it is greyed out but it says i can change it but when i click the pencil to edit it it just refreshes the page. Please Help?

So, the username is greyed out and when trying to click the edit icon, the browser refreshes the page. Also, we don’t know which browser the OP uses. This information could make all the difference.

Still, this problem can be solved easily and today we will show you how to change your username in Twitch.

Twitch not allowing username change? Here’s how to fix that!

1. Clear your browser cache and cookies

  1. In Google Chrome, go to the three vertical dots in the upper-right corner.
  2. Select More tools.chrome disable extensions
  3. Click on Clear browsing data.clear browsing data
  4. Click on Clear data.chrome clear data

2. Go incognito

Google Chrome has this great feature named incognito mode. This mode allows you to hide your browsing history, cookies, and site data. Also, it can be used as a solution if Twitch is not allowing username change.

  1. Go to the same three vertical dots from the upper-right corner.
  2. Select New incognito window.chrome incognito mode
  3. It will open an incognito window. Try changing your username in Twitch here.chrome incognito window

3. Change username from settings

Quite a few users solved this issue by following a more “traditional” path in changing the username.

  1. Go to the profile.
  2. Select Edit.twitch profile
  3. Write your new username.new username twitch

4. Use UR Browser

UR Browser is a user-friendly, privacy-oriented tool for surfing the Internet. Also, of all the best browsers for streaming games on Twitch, this one is on top of the list.

Therefore, UR Browser is well optimized for Twitch and it won’t let you down when it comes to streaming your games online.

For more information about UR Browser, check out our comprehensive review.


Even a great tool like Amazon‘s Twitch could have problems, but fortunately, there are some easy solutions for them. Also, it is quite possible that the culprit is not even Twitch, but your browser.

Just remember to keep your browser (and your computer for that matter) running smoothly. Remove your cache and go incognito in Google Chrome.

Now, after you changed your username, you can begin streaming your favorite games online.

Did our solutions work for you? What games do you stream online with Twitch? Do let us know in the comments section below!


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