FFXIV Unable to Download Patch Files: Why & How to Fix

Turning off your firewall is a quick way to fix this issue

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Key notes

  • The Unable to download patch FFXIV error stops Final Fantasy XIV from updating.
  • If FFXIV is unable to download patch files, you won't be able to play the game at all, eventually.
  • You can start fixing this by installing a VPN in case the game content is geo-restricted.
unable to download patch files ffxiv

Some Final Fantasy XIV players have posted on Square’s forum about an Unable to download patch files FFXIV error message. The issue pops up when they try to download patch updates for the game.

FFXIV doesn’t get updated when the mentioned error message appears. If you need to fix this error, take note of the potential resolutions below.

How can I fix the FFXIV patch files error?

1. Connect to a VPN server

Some users have fixed the Unable to download patch files error by utilizing a VPN when downloading.

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2. Turn off your third-party antivirus software

Antivirus utility's context menu unable to download patch files ffxiv

First, try disabling any active third-party antivirus software installed. To do that, right-click the antivirus utility system tray icon on the right of the taskbar to select a disable/shut down option.

Alternatively, you can select to turn off the antivirus software for a specific period. Thereafter, try downloading the patch update with the antivirus shield disabled.

3. Turn off Windows Defender Firewall

  1. Press the Windows key, type firewall, and select Windows Defender Firewall.
    defender unable to download patch files ffxiv
  2. Click Turn Windows Defender on or off in the left pane.
    turn windows
  3. Now, tick the radio buttons for Turn off Windows Defender Firewall under Private and Public network settings.
  4. Next, click the OK button.
    turn off
  5. Finally, try downloading the required FFXIV patch files with Windows Defender Firewall off. Turn the firewall back on when you’ve updated the game.

4. Change your DNS Server to Google

  1. Press the Windows key + R, type ncpa.cpl, and click OK.
    ncpa unable to download patch files ffxiv
  2. Right-click your active network connection and select Properties.
  3. Now, select Internet Protocol Version 4 (TCP/IPv4) and click the Properties button.
    ipv4  unable to download patch files ffxiv
  4. Tick the Use the following DNS server addresses radio button.
  5. Input as the Preferred DNS server value.
  6. Next, enter in the Alternative DNS server box.
    use the
  7. Now, check the Validate settings upon exit box.
  8. Click OK to close the windows.
  9. If Google DNS doesn’t fix the issue, try entering the values and in the Preferred and Alternative DNS server boxes instead.
  10. Restart your laptop or desktop after changing the DNS.

5. Delete the 4e9a232b subfolder

  1. To open File Explorer, press the Windows key + E keys simultaneously.
  2. Click Documents on the left of File Explorer.
    documents unable to download patch files ffxiv
  3. From there, open this folder path in Explorer: My Games / Final Fantasy XIV A Realm Reborn / Downloads / Patch
  4. Then right-click the 4e9a232b subfolder and select Delete.
  5. Thereafter, try downloading the required patch files to update FFXIV with Steam in its offline mode.

Deleting FFXIV’s 4e9a232b subfolder is another potential fix for its Unable to download patch files error.

Those are possible resolutions for the Unable to download patch files error that might get FFXIV updated again. Make sure you follow them to the letter, and you should be able to force the download through.

If you want to know how to fix League of Legends patch issues, check our detailed guide to do it quickly.

Feel free to let us know the solution that helped you fix this issue in the comments below.

More about the topics: Final Fantasy XIV, game fix