An update to support this game may be available error [FIX]

Gaming

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by Madalina Dinita 

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If you’re using Xbox 360, you may receive the An update to support this game may be available message when you attempt to play certain Xbox games.

Now, this could mean a host of things but for the most part, it’s one of the following:

  • The game you’re attempting to play isn’t supported on your Xbox 360.
  • You’re using another storage device but the standard Xbox 360 Hard Disk.
  • You have not installed all the required software updates for your Xbox 360 console.
  • You’re attempting to transfer a game you saved from an old Xbox console to your Xbox 360 console.

The good news is that this is an issue you can resolve by following the simple instructions below.

An update to support this game may be available on Xbox 360

Solution 1: Check your game’s compatibility and update appropriately

  1. Go to this Xbox 360 console games compatibility list
  2. Click backward compatibility.
  3. Select Play original games on Xbox 360.
  4. A huge list of compatible games will be displayed. Scroll through and check if the game you’re attempting to load has been included.An update to support this game may be available

If you are looking for the simplest way to connect the Xbox 360 controller to Windows, check these guides.

How to update your Xbox console software from Xbox Live

  1. On your controller, press on the Guide button and then go to Settings.
  2. While there, select System Settings then press A to access the settings menu.
  3. Choose Network Settings and again press A.
  4. If prompted, choose Wired Network or where applicable, your Wi-Fi’s name then press A.
  5. Click Test Xbox Live Connection then press A.
  6. If prompted, click Yesto commence the update.

The error message ‘an update to support this game may be available’ disappears after this in most cases for compatible games (those listed above).

Solution 2: Switch to an official Xbox 360 Hard Drive

  1. Using the included data transfer cable and CD, copy your data from the Xbox 360 to the new hard drive. You should only install once sure that the data has been successfully copied.We've written extensively on xxxx issues. Check out these guides for more information.
  2. To install, turn off your console and remove your Xbox 360‘s side panel.
  3. You then locate the current hard drive’s cover (at the back of your console).
  4. Next, you remove the cover then slide out the hard drive
  5. You then plug the new hard drive into the vacated slot then replace the cover.
  6. Press your new hard drive firmly until it clicks into place.
  7. Turn on your console and check if your game can play.

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More about the topics: windows 10 fix, Xbox 360

Madalina Dinita

Madalina Dinita Shield

Networking & Security Specialist

Madalina has been a Windows fan ever since she got her hands on her first Windows XP computer. She is interested in all things technology, especially emerging technologies -- AI and DNA computing in particular. Prior to joining the WindowsReport team, she worked in the corporate world for a number of years.