USB Mass Storage Device has a driver problem

Milan Stanojevic
by Milan Stanojevic
Deputy Editor
Affiliate Disclosure
Share this article:

  • A USB storage device is the best method to transfer files from one PC to another, but sometimes issues with it can occur.
  • Many users reported USB Mass Storage has a driver problem message, and today we’re going to show you how to fix it.
  • To learn more about storage and flash drives, be sure to check this dedicated USB flash drive article.
  • Are you experiencing additional Windows 10 errors? You can find more solutions in our Errors Hub.
usb mass storage has a driver problem

We use USB drives to transfer files all the time, but sometimes issues with USB storage can occur. Many users reported USB Mass Storage has a driver problem error, and this can prevent you from transferring files.

Fixing this problem is relatively simple, and in today’s article, we’re going to show you the best methods that you can use to get your USB storage device working again.

How can I fix USB Mass Storage has a driver problem error?

1. Use DriverFix

This error is usually caused by outdated or corrupted drivers, and this is where DriverFix can be helpful. The software is will perform a quick scan and give you a list of all drivers that are out of date.

To fix the driver issues, you just need to select the drivers that you want to update, and the latest version of the drivers will be downloaded automatically.

DriverFix is incredibly simple to use, and since it’s almost completely automated, you can update all your drivers in a matter of minutes.

Other great features:

  • Fast driver scan
  • Online database with over 18 million driver files
  • Download manager for drivers
  • Driver backup
  • Ability to schedule scans and driver updates
DriverFix

DriverFix

If you're having issues with your storage device drivers, you can update your drivers and fix issues easily with DriverFix.
Free trial Visit website

2. Reinstall the driver

  1. Press Windows Key + X and select Device Manager from the list.
    device manager usb mass storage has a driver problem
  2. Click on View and check Show hidden devices.
    show hidden devices usb mass storage has a driver problem
  3. Now go to the Universal Serial Bus controllers section and expand it.
  4. Right-click USB Mass Storage Device and choose the Uninstall device.
    uninstall device usb mass storage has a driver problem
  5. When the confirmation dialog appears, click on Uninstall.
    USB mass storage device uninstall usb mass storage has a driver problem
  6. Do this for all USB Mass Storage Device entries on the list.
  7. After removing the driver, restart your PC.

After your PC restarts, the removed driver will be installed automatically and the USB Mass Storage has a driver problem error should be fixed.


3. Check your registry

  1. Press Windows Key + R and enter regedit. Press Enter or click OK.
    regedit run window usb mass storage has a driver problem
  2. Navigate to the following path in the left pane:
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\UsbStor
  3. Locate the Start value in the right pane. If it’s not set to 3, make sure to change it to 3.
    registry editor usb mass storage has a driver problem

4. Change power settings

  1. Open the Device Manager.
  2. Expand the Universal Serial Bus controllers section and double click on USB Root Hub.
    USB root hub usb mass storage has a driver problem
  3. Navigate to the Power Management tab and uncheck Allow the computer to turn off this device to save power.
    power management settings usb mass storage has a driver problem
  4. Click OK to save changes.

USB Mass Storage has a driver problem message will prevent you from using USB storage devices, but you should be able to fix this problem by reinstalling or updating your drivers.

Was this page helpful?
Thanks for letting us know! You can also help us by leaving a review on MyWOT or Trustpillot.
Get the most from your tech with our daily tips
Tell us why!