player.vimeo.com took too long to respond [Chrome, Firefox]

Ivan Jenic
by Ivan Jenic
Troubleshooting Expert
0 Comments
Download PDF
Affiliate Disclosure

  • Vimeo has shaped up as an attractive alternative to the market leader, YouTube.
  • However, viewing issues can spoil the entire experience - these are the fixes you need to apply if Vimeo is not working in your browser.
  • Here's a different way to view videos and just about any multimedia files - check out the Best Media Players for Windows 10.
  • Don't be shy to explore our Browsing Hub as well.
fix vimeo not playing chrome firexox internet explorer

Vimeo has been on a path of steady growth ever since its inception in 2004 so that it has now shaped up as a nice alternative to the segment leader, YouTube.

In fact, what makes Vimeo have an edge over YouTube is that it offers high-quality videos but without the annoying ad breaks.

Another inherent positive with Vimeo is that it is entirely managed by a human crew. As such, video suggestions and all are performed by real humans, which vastly reduces the chances of anyone coming across inappropriate video content.

Plus, you also get to upload your own videos on Vimeo with perfect ease.

Unfortunately, notwithstanding how great Vimeo is as a video sharing platform, there have often been instances where users have trouble viewing the site.

That again has much to do with the respective browser settings and getting back to viewing the videos can be just a few taps/ mouse clicks away. Here is what you need to do if player.vimeo.com took too long to respond.

Why are my Vimeo videos not playing and how to fix them?

  1. Use a different browser
  2. Fix Vimeo issues on Firefox
  3. Fix Vimeo issues on Chrome
  4. Fix Vimeo issues on IE

1. Use a different browser

As already mentioned, your browser plays a crucial role in the quality of the video rendering on Vimeo and others.

If your current choice (be it Chrome, Mozilla, and so on) does not comply with your viewing standards, the most straightforward solution is to switch to a more performant browser.

Use Opera

Opera is a robust, well-balanced, and feature-rich browsing solution that has been underrated for years now. Thankfully, following its latest and complete makeover, Opera came out strong to deliver impressive features that surpass other popular browsers.

The Video pop-out is one particular option that offers you a flowless Vimeo (and others, of course) viewing experience without ever leaving your browser.

You can turn any video content into a pop-out video while on Opera and control the window as you like (resize it, drag it, move it, tweak the volume, pause, play, and more).

All the controls are there and it’s perfectly adjustable to suit your needs to perfection without disrupting your work or your browsing.

This unique capacity to detach online videos allows you to continue browsing or working while a floating, adjustable video window stays in the foreground.

But top quality videos are merely the tip of the iceberg when it comes to this feature-rich browser.

Let’s quickly look at its key features:

  • Fully customizable UI with themes, modes, sidebar display, and keyboard combo included
  • Turbo mode to further enhance speed
  • Integrated adblocker to eliminate distractions, optimize web pages loading times and streamline your browsing experience
  • Integrated VPN tool to anonymize your browsing and unblock geo-restricted content
  • Integrated snapshot tool to capture your screen effortlessly
  • Customizable workflow and workspaces with instant messaging and social media apps like Twitter, Facebook or Instagram to chat, explore and stay in touch with the latest news without leaving your browser’s windows
Opera

Opera

Team up with the best browsing solution and enjoy Vimeo at its full capacity with 0 compromises on video quality.

2. Fix Vimeo issues on Firefox

Clear browser Cookies, Internet Cache and History files

 To do that, launch the Firefox browser.

  • Click on the Menu button – the three horizontal lines that together are also referred to as the hamburger icon – at the top right corner.
  • Select Options > Privacy & Security from the list of options on the left panel.
  • There under the Cookies and Site Data section, click on Clear Data on the right.clear firefox data
  • Under the Clear data window, makes sure Cookies and Site Data and Cached Web Content are both check marked.
  • Click on the Clear button. There will be a prompt that will ask you to confirm if you are really keen to clear the cache given that this might sign you out of certain sites. Click on Clear Now.
  • Re-start Firefox and it should now be able to playback Vimeo videos with ease.

However, just in case issues persists with Vimeo, there is something more advanced than you might pursue with your Firefox browser.

  • Launch Firefox and type about: config in the address bar. Press enter to launch the config page.
  • There will be a warning message shown stating This might void your warranty! Plus, there is going to be the other usual cautionary stuff as well. Nonetheless, click on the I accept the risk! button.
  • From the page-load of files shows, locate media.autoplay.enabled. Check whether its boolean value is set to True. If not, double click on it to toggle the value to True.
  • Next, right-click on the preference (media.autoplay.enabled) and select New > Boolean. A New Boolean Value pop-up shows. Enter media.autoplay.enabled.nppl3260.dll and click OK.
  • In the next pop-up that shows, select False as the value and press OK.
  • Re-start Firefox. You should be able to view Vimeo videos with the least of fuss.

3. Fix Vimeo issues on Chrome

  • Clear browser cache: To do this, launch Chrome and click on the three vertical dots at the top right corner.
  • Select More tools > Clear browsing data.clear browsing data chrome
  • You will be shown the Clear browsing data pop-up. Select Browsing history, Cookies, and other site data and Cached images and files. Select the time range accordingly and click on Clear Data.
  • Restart Chrome and you should not have any issues watching Vimeo videos anymore.

However, here is yet another method to try if you continue to have issues with Vimeo in the Chrome browser.

  • Launch Chrome and click on the three vertical dots at the top right corner.
  • Select Settings. In the Setting page that opens, click on the Advanced tab at the bottom.
  • Scroll down to the System section and toggle the Use hardware acceleration when available to Off.
  • Restart Chrome and check, your Vimeo videos should play just fine.

4. Fix Vimeo issues on Internet Explorer

Clear browser cache

 Launch Internet Explorer and click on the gear icon towards the top right corner.

  • Select Safety > Delete browsing history.
  • In the Delete Browsing History window, checkmark Temporary Internet Files and Cookies. Click on the Delete button at the bottom.
  • There will be a confirmatory message shown at the bottom once the deletion process is complete.
  • Check if Vimeo is playing fine in IE. If it isn’t, here is a more thorough procedure to clear the cache.

Note: The process is applicable to only IE 10 and below.

  • Click on the gear icon as before and select F12 developer tools.
  • In the Developer Tools window that shows up, click on Cache > Clear browser cache.
  • There is going to be a pop-up seeking your confirmation. Click on yes.
  • Just in case if you are still having trouble viewing Vimeo in IE, here is something that you can try.
  • Click on the gear icon at the top right corner followed by Internet Options.
  • Click on the Advanced tab.
  • Checkmark the first option, that is Use software rendering instead of GPU rendering.
  • Click Apply and OK.
  • Close IE and restart your PC for the change to take effect.

You should have no issues viewing Vimeo on Internet Explorer anymore.


Feel free to try any of the solutions above and let us know how it worked for you. Of course, if you know of any other workarounds, don’t hesitate to share them with all the members of the WindowsReport community via the comments section below.

FAQ: Learn more about dealing with Vimeo videos issues

  • How do I make my Vimeo videos load faster?

One of the first steps to perform is to clean up your browsing history and cache. We recommend using an automated tool for the job such as the CCleaner.

  • Why does Vimeo keep freezing?

Anything from browsing traces and temp files to browser extensions can affect the quality of the video playback on Vimeo. Feel free to use a good PC optimization software to address these issues.

  • Why does Vimeo keep buffering?

Buffering is usually linked to internet bandwidth. You can easily add a VPN tool with streaming support to streamline your connection and eliminate this issue.

Editor’s Note: This post was originally published in September 2018 and has been since revamped and updated in July 2020 for freshness, accuracy, and comprehensiveness.