Fixed: AMD Graphics Card is Not Recognized in Device Manager

Installing your drivers in compatibility mode can make it visible again

by Radu Tyrsina
Radu Tyrsina
Radu Tyrsina
CEO & Founder
Radu Tyrsina has been a Windows fan ever since he got his first PC, a Pentium III (a monster at that time). For most of the kids of... read more
Reviewed by Vlad Turiceanu
Vlad Turiceanu
Vlad Turiceanu
Editor-in-Chief
Passionate about technology, Windows, and everything that has a power button, he spent most of his time developing new skills and learning more about the tech world. Coming... read more
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  • If the AMD graphics card is not detected, it might not be appropriately connected to your PC.
  • An incompatible driver may cause the GPU issue, but it might also be a hardware problem.
  • A straightforward solution for this problem is to uninstall the graphics adapter and get the latest software from the manufacturer.
  • You can also use dedicated software to update the drivers automatically.
amd graphics card not recognized
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AMD has ensured its newest laptop processors are ready for Windows 10 since its release. Although, we have some reports claiming there are issues after deploying a fresh build.

Windows 10 was released in its final form at the end of July 2015, but millions are already trying out fresh builds after builds.

While this is a great way to get all the newest Windows 10 features on your device, it comes with plenty of risks caused by the unfinished operating system. One of them comes from issues installing AMD drivers on your PC.

Another widely reported problem is that the AMD Graphics card is not recognized in the Device Manager after installing a recent Windows 10 build. Here’s how a user puts it on the Microsoft support forum:

I can’t see my graphics card listed in device manager. I’m using Pavilion g6 1222sm with both Intel and AMD graphics cards. However, only Intel is listed. I’ve tried installing AMD drivers, but they just won’t install. 

I have tried uninstalling Intel and installing AMD from device manager, no luck as well.  I’ve tried using different versions of drivers, still no luck. I’ve tried checking for Windows Updates, no luck again. I have no more ideas.

This guide will show you how to fix the AMD graphics card not recognized issue quickly.

Why is my GPU not being detected?

There are different variations of this issue reported by users with varying causes. Below are some of the popular ones:

  • Laptop not detecting AMD graphics card: This issue usually occurs with laptops, and if you’re having this problem, you need to be sure you’re using dedicated graphics.
  • AMD graphics card not detected in Windows 10: If you’re having this problem, it’s possible that your graphics card isn’t correctly connected. In addition, be sure to check if your drivers are up to date.
  • Graphics card not detected in Device Manager, BIOS: Many users reported that their graphics card isn’t seen in Device Manager. Incompatible drivers usually cause this, so update them. Also, if your graphics card isn’t detected in BIOS, it’s possible that your graphics card isn’t correctly connected.

How do I fix Device Manager not detecting my graphics card?

1. Install the latest AMD drivers

Installing the wrong driver version can cause permanent damage to your system. Instead, we recommend using a dedicated, third-party solution to update drivers automatically.

The solution below is light, and it will repair and update all your drivers automatically in one go with just a few clicks from your part.

To make sure that everything goes smoothly and avoid any kind of GPU driver errors, be sure to use a complete driver update assistant that will solve your problems with just a couple of clicks, and we strongly recommend DriverFix. Follow these easy steps to safely update your drivers:

  1. Download and install DriverFix.
  2. Launch the software.
  3. Wait for DriverFix to detect all your faulty drivers.
  4. The application will now show you all the drivers that have issues, and you just need to select the ones you’d liked fixed.
  5. Wait for the app to download and install the newest drivers.
  6. Restart your PC for the changes to take effect.
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Disclaimer: this program needs to be upgraded from the free version in order to perform some specific actions.


2. Uninstall the graphics driver

  1. Press the Windows key on your keyboard or click on the Start button.
  2. Type Device Manager in the search field and press Enter.
  3. Double-click the Display Adapters option to expand it.
    display adapter amd graphics card not recognized
  4. Right-click on the graphics card and choose Uninstall device.
    uninstall device
  5. Click the Uninstall button when prompted to confirm the action.
    uninstall
  6. Once the uninstall process is finished, restart the system and cancel any attempt by Windows to reinstall the driver automatically.

Uninstalling the driver is the first step in fixing the GPU not detected or recognized in the Device Manager issue.

3. Install the drivers in Compatibility mode

  1. Download the driver from the manufacturer’s website and save it on your local disk.
  2. Right-click on the setup file of the driver and select Properties.
  3. Select the Compatibility tab.
  4. Place a checkmark next to Run this program in Compatibility mode and select the operating system from the drop-down list.
  5. Let the driver install and then check the functionality.

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Even though installing the latest drivers is usually the best to solve the AMD graphics card not detected or recognized the issue, sometimes they can have problems too.

If that’s the case, we highly advise installing the older version of AMD drivers for your graphics card.

Can BIOS detect GPU?

The BIOS is an essential feature of a PC in charge of hardware. So, if you have any problem detecting your GPU on your PC, the BIOS is one of the first places to check.

In some cases, you might be able to find your discrete GPU in the BIOS.

If there is no sound on your device after updating the AMD drivers on your Windows 10 PC, check our excellent guide on how to fix it.

We hope our solutions helped you fix the AMD GPU not recognized problem. Note that this fix is a general solution and can also be used to improve the NVIDIA not detected in Windows 10 or other graphic cards.

If you still have problems with the GPU, you should also read our step-by-step guide on what to do if the PC is not detecting your GPU.

If you have any other suggestions or solutions, leave us a note in the comments section below.

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