AMD Graphics Card is not Recognized in Device Manager [FIX]

AMD made sure that its newest notebook processors are ready for Windows 10 ever since it was released. Although, we have some reports claiming there are issues after deploying a fresh build.

Windows 10 has been released in its final form at the end of July 2015, but there are millions out there who are already trying out fresh builds after builds. While this is a great way to get all the newest Windows 10 features on your device, it comes with plenty of risks caused by the unfinished operating system.

According to postings on Microsoft’s support forums, such a problem seems to be happening with owners of AMD graphics cards. Users reported the following problems:

• laptop not detecting AMD graphics card – This issue usually occurs with laptops, and if you’re having this problem, you need to be sure that you’re using a dedicated graphics.
• AMD graphics card not detected windows 10 – If you’re having this problem, it’s possible that your graphics card isn’t properly connected. In addition, be sure to check if your drivers are up to date.
• Graphics card not detected in Device Manager, BIOS – Many users reported that their graphics card isn’t detected in Device Manager. This is usually caused by incompatible drivers so be sure to update them. If your graphics card isn’t detected in BIOS, it’s possible that your graphics card isn’t properly connected.

Here’s what one of them has been saying, implying that his AMD Graphics card is not being recognized in the Device Manager after installing a recent Windows 10 build:

I can’t see my graphics card listed in device manager. I’m using Pavilion g6 1222sm with both Intel and AMD graphics cards. However, only Intel is listed. I’ve tried installing AMD drivers, but they just won’t install. I’ve tried uninstalling Intel and installing AMD from device manager, no luck as well.  I’ve tried using different versions of drivers, still no luck. I’ve tried checking for Windows Updates, no luck again. I have no more ideas.

READ ALSO: AMD Driver Crash on Windows 10 [SOLVED]

What to do if AMD Graphics Card is not Recognized?

First of all, you need to be sure that Graphics driver and your processor Chipset is up to date for your PC. Also, assure your Windows is updated via Windows Update. After that, check drivers compatibility and updates.

Install drivers in compatibility mode

• Download the driver from the manufacturer’s website and save it on your local disk</li>
• Right click on the setup file of the driver and select “Properties”
• Select “Compatibility” Tabm>
• Place a check mark next to “Run this program in Compatibility mode” and select operating system from the drop-down list
• Let the driver install and then check the functionality


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Here are some more articles that provide additional solutions:

• FIX: AMD Drivers Disabled after Windows 10 update
• No sound after AMD driver update on Windows 10 PC
• Fix: Windows 10 prevents the installation of AMD Drivers

Install the latest AMD drivers

If your AMD graphics card isn’t detected on Windows 10, you can fix that problem by downloading the latest drivers for your device. Before doing that be sure to uninstall all previous AMD drivers that you have.

After you’ve removed AMD driver visit the AMD website and download the latest drivers for your graphics card. When installing drivers be sure to select Fresh install option.

Bear in mind that installing the wrong driver version can cause permanent damage to your system. We recommend you to download this driver updater tool (100% safe and tested by us) and update drivers automatically.

Find out more in our dedicated guide: how to update outdated drivers.

Even though installing the latest drivers is usually the best solution, sometimes the latest drivers can have certain issues, and if that’s the case we highly advise to install the older version of AMD drivers for your graphics card.

Read also: AMD Clean Uninstall Utility fixes issues with AMD drivers

How to install and reinstall the graphics driver

• Press the Windows logo button on your keyboard.
• In the Search field, type: Device Manager and press Enter.
• Under Display Adapters, right-click the graphics card model and choose Properties in the context menu.
• On the Driver tab, click Uninstall, select the check box to eliminate the driver software, and click OK.
• Once the uninstall process is finished, restart the system and cancel any attempt by Windows to automatically reinstall the driver.

Display Driver Uninstaller is a freeware third-party application designed to remove your graphics card drivers.

• Now, download the Latest AMD Drivers for Windows 10.

Have you lost your graphics card’s install CD? Here’s how to source proper drivers

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Editor’s Note: This post was originally published in June 2015 and has been since revamped and updated for freshness, accuracy, and comprehensiveness.