Windows 10 April Update install issues affect many users

By: Madeleine Dean
2 minute read
Windows 10 April Update install issues

Installing the Windows 10 April Update has proven to be quite a difficult task for many users. You can now download and install the latest Windows 10 OS version through Windows Update or directly from Microsoft’s upgrade page. However, the update process sometimes fails leaving users unable to test the latest OS features and improvements.

Windows 10 April Update install fails

Many users complained the update process suddenly stopped and froze at 30% or 50%.

windows 10 april 2018 update hung at 50% on one of my machines. How should I proceed after restart? It is restoring the previous version of windows.

Other users got the following error message from the Update Assistant:

Windows could not load required file WinSetup.dll. The file may be
corrupt. To install Windows, restart the installation. Error code: 0x5

It is worth mentioning that users who encountered this error message said that Cylance PROTECT was the culprit. This antimalware tool quarantined the dnsapi.dll within the C:$Windows.~BT. To fix this problem, you need to exempt dnsapi.dll and then the upgrade should go just fine.

Some users couldn’t even get past the download phase. For many, the download process stopped at 1% forcing them to hard reboot their computers.

Feature update to Windows 10, version 1803 is not updating. It’s stuck on 1%. Internet connection is also good.

As you can see, installing the Windows 10 April Update seems to be an impossible task for many users. If you’re experiencing the same issue, temporarily disable your antivirus software and then download the update. Once you’ve installed the latest Windows 10 version, you can turn on your antivirus protection. If this quick workaround didn’t help, check out our detailed guide on how to fix Windows 10 April Update install issues.


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