Full Fix: Windows 10, 8.1 Build Freezes on Login

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Home » Fix » Full Fix: Windows 10, 8.1 Build Freezes on Login

The latest build for Windows 10 Technical Preview is out, and besides some new great features and improvements, it also brings some more problems and headaches for its users. This time, one user complained about how his Windows freezes on login after he installed 10041 build, and we have a couple of advices for him and all users facing this problem.

Your Windows 10 Build freezes on login? Here’s how to fix that

Many users reported that their Windows 10 build freezes on login. This can be a problem, and speaking of login problems, users reported the following issues:

  • Windows 10 hangs before login screen – Sometimes your Windows 10 can hang right before the login screen. This can be caused by your hardware or by a problematic update.
  • Windows 10 freezes on Welcome screen – This is another relatively common problem that can occur. If you encounter this issue, you might want to try disabling or removing your antivirus software.
  • Windows 10 stuck at login screen with spinning circle – In some cases, this issue can appear due to problematic updates. To fix the problem, be sure to remove any recently installed updates and check if that helps.
  • Windows 10 hangs after login – If you’re having this problem, it’s rather likely that one of your startup applications is interfering with Windows. Simply find and remove the problematic application in order to solve the problem.
  • Windows 10 freezes on boot – Some users reported that Windows 10 freezes on boot. This can be an annoying problem, but you should be able to fix it using one of our solutions.

Solution 1 – Try with Windows Troubleshooter

Luckily Windows has its own tool for troubleshooting various system problems. Sometimes it works, sometimes it doesn’t, but we should give it a try. To check your system with Windows Troubleshooter, do the following:

  1. Press Windows Key + S and enter control panel. Select Control Panel from the list.
    Windows 10 hangs before login screen
  2. When Control Panel opens, navigate to Troubleshooting.
    Windows 10 freezes on Welcome screen
  3. When Troubleshooting window opens, select View all from the menu.
    Windows 10 stuck at login screen with spinning circle
  4. Select System Maintenance from the list and follow the instructions on the screen to complete the troubleshooter.
    Windows 10 hangs after login

Solution 2 – Check your startup programs

Check what programs start along with your system. There are a lot of programs that start automatically when you boot your computer even if you don’t want them to. And maybe one of these programs is not compatible with Windows 10 Technical Preview, and it may cause you problems with booting. To disable all undesired programs at your startup, do the following:

  1. Open Task Manager. You can do that by pressing Ctrl + Shift + Esc.
  2. Under Startup tab you’ll see all programs that start along with your system.
    Windows 10 hangs after login
  3. Disable all programs you don’t want to start on login by right clicking on them and choosing Disable.
    Windows 10 freezes on boot

After disabling all startup applications, check if the problem still persists.

According to some users, sometimes the cause for this problem can be the preinstalled HP software. Many computers come with preinstalled applications, and sometimes these applications can interfere with your operating system and cause it to freeze.

As previously mentioned, the common problem is HP software, and in order to fix this issue, you need to find and remove the problematic application. If you can’t login to Windows 10, be sure to access Safe Mode and try to remove the application from there.

Sometimes it’s necessary to remove all files and registry entries associated with a certain application in order to fix the problem. Doing this manually can be hard, so it’s always better to use an uninstaller application. Applications such as Revo Uninstaller, IOBit Uninstaller, and Revo Uninstaller are perfect for this task since they will remove all files associated with the problematic application automatically, so be sure to try them out.

Solution 3 – Update your drivers and check their compatibility

If you’re using an older machine, there’s a possibility that some of the drivers for your components are outdated or maybe not compatible with the latest version of Windows. To determine if you’re using proper drivers, reach the Windows Update to see if there are any new updates for your system. Also, you can manually check your drivers in Device Manager, or download them directly from the manufacturer’s site.

Although it seems unlikely, new versions of drivers could also give you a problem. If that is the case, you should roll them back to the compatible version. To check if your new drivers are alright, do the following:

  1. Boot your Windows in Safe Mode.
  2. Go to Command Prompt and enter the following line:
    • mmc.exe C:Windowssystem32devmgmt.msc
      Windows 10 hangs before login screen
  3. This will open Device Manager where you should check the drivers for the following devices:
    • Audio card (shown under Sound, Video and Game Controllers in Device Manager)
    • WiFi/Network cards (shown under Network adapters)
    • Card reader
    • Video card (Display adapters)

Automatically update drivers (third-party tool suggested)

We also strongly recommend Tweakbit’s Driver Updater tool, as it is approved by Microsoft and Norton Antivirus and uses an advanced updating technology. It will help you update your drivers in order to avoid the permanent damage to your computer by manually downloading the wrong driver versions. Follow this easy 3 steps guide to safely update your drivers:

    1. Download and install TweakBit Driver Updaterdriver updater starting window
    2. Once installed, the program will start scanning your PC for outdated drivers automatically. Driver Updater will check your installed driver versions against its cloud database of the latest versions and recommend proper updates. All you need to do is wait for the scan to complete.
      driver updater scanning phase
    3. Upon scan completion, you get a report on all problem drivers found on your PC. Review the list and see if you want to update each driver individually or all at once. To update one driver at a time, click the ‘Update driver’ link next to the driver name. Or simply click the ‘Update all’ button at the bottom to automatically install all recommended updates.
      Automatically Update complete
      Note: Some drivers need to be installed in multiple steps so you will have to hit the ‘Update’ button several times until all of its components are installed.

Disclaimer: some features of this tool are not free.

Solution 4 – Check your antivirus

If your Windows 10 build freezes on login, the problem might be your antivirus. To fix the issue, it’s advised to enter Safe Mode and check your antivirus configuration. In addition, you might want to prevent your antivirus from automatically starting with Windows.

If that doesn’t help, your last resort is to uninstall your antivirus. If you want to eliminate these kinds of problems in the future, you might want to consider switching to a different antivirus solution. There are many great antivirus applications, but few of them, such as Bitdefender and BullGuard, stand from the rest, so you might want to try them out.

Solution 5 – Use System Restore

If your Windows 10 build freezes on login, the problem might be a problematic update. If that’s so, you should use System Restore to remove the update and restore your PC to an earlier state. To do that, follow these steps:

  1. Enter Safe Mode.
  2. Press Windows Key + S and enter system restore. Choose Create a restore point from the menu.
    Windows 10 freezes on Welcome screen
  3. System Properties window will now appear. Click on System Restore button.
    Windows 10 stuck at login screen with spinning circle
  4. In the new window, click Next.
    Windows 10 freezes on Welcome screen
  5. If available, check Show more restore points option. Select the desired restore point and click Next.
    Windows 10 stuck at login screen with spinning circle
  6. Now follow the instructions on the screen to complete the restoration process.

If you can’t access Safe Mode due to this problem, you can restore Windows 10 from the advanced boot menu. To do that, follow these steps:

  1. Restart your PC few times during the boot sequence.
  2. If done properly, you’ll see a list of three options. Select Troubleshoot > Advanced options > System Restore.
  3. Once you start System Restore, follow the instructions on the screen to restore your PC to the original state.

If System Restore manages to fix your problem, it’s important to mention that you need to prevent the problematic update from installing. Windows 10 automatically downloads the missing updates, but you can check our guide and learn how to block certain updates from installing. Once you block the problematic update, you shouldn’t have any future issues.

Solution 6 – Disconnect unnecessary hardware

According to users, sometimes your hardware can cause this issue to appear. Many users reported that various USB devices such as external hard drives or USB Wi-Fi adapters can cause this issue to appear.

If you’re having this problem on your PC, we advise you to disconnect all USB devices, except your keyboard and mouse, and restart your PC. With all USB devices disconnected, your Windows 10 should be able to start without any problems.

Keep in mind that you might have to disconnect all your USB devices every time you start your PC, which can be a bit of hassle.

Solution 7 – Install the missing updates from Safe Mode

According to users, if your Windows 10 build freezes, you might be able to fix the problem by installing the missing updates. If you’re using Insider builds, it’s possible that the Microsoft is already aware of this issue, so be sure to check for missing updates.

To do that, simply enter Safe Mode with Networking and check for updates manually. You can do that by following these steps:

  1. Press Windows Key + I to open the Settings app.
  2. When Settings app opens, navigate to Windows Update section.
    Windows 10 freezes on boot
  3. Now click Check for updates button.
    Windows 10 hangs before login screen

Windows 10 will now check for available updates. If any updates are available, they will be installed in the background. Once the updates are installed, check if the problem still persists.

Solution 8 – Allow users to log in automatically

If Windows 10 build freezes on login, you might be able to solve this problem simply by allowing users to log in automatically. Thanks to this feature, users won’t have to enter their password in order to use the PC. To enable this feature, first you need to enter Safe Mode. Once you do that, follow these steps:

  1. Press Windows Key + R to open the Run dialog. Enter netplwiz and press Enter or click OK.
    Windows 10 freezes on boot
  2. Uncheck Users must enter a user name and password to use this computer. Now click on Apply and OK.
    Windows 10 hangs before login screen
  3. Automatically sign in window will now appear. Enter your password twice and click OK to confirm.
    Windows 10 hangs after login

After doing that, restart your PC and check if you can log in automatically to your account. Keep in mind that enabling automatic login can reduce the security of your PC, especially if you’re sharing it with others.

That would be all, if you have any comments, suggestions or maybe other solutions for this problem, we would like you to share it with us in the comments.

Editor’s Note: This post was originally published in March 2015 and has been since completely revamped and updated for freshness, accuracy, and comprehensiveness.



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