Windows 10 not recognizing 4K TV? Try this to fix it

Vladimir Popescu
by Vladimir Popescu
Being an artist his entire life while also playing handball at a professional level, Vladimir has also developed a passion for all things computer-related. With an innate fascination for research and analysis, and realizing... Read more
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Dual-monitor setup - Windows 10 not recognizing 4K TV
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If you find that your Windows 10 OS is not recognizing your 4K TV, you must know that this is a common issue amongst users, and it can be fixed.

Using your 4K TV as a monitor for your Windows 10 PC offers you the capability to display more items at the same time if you’re working, or to watch your favorite TV shows and movies online.

Getting this setup to work shouldn’t be too hard but sometimes a small glitch can make it seem like a never-ending problem.

The reasons for this issue happening can vary a lot. It depends on the setup of your PC, how good the HDMI connectors of your laptop/PC are, and if you’re using the right Windows settings to allow this to work properly.

In today’s fix article we will explore some of the best fixes that will allow you to connect your 4K TV to your PC and use it as a monitor. Read on to find out more.

Here’s what to do if Windows 10 is not recognizing your 4K TV

1. Use another HDMI port on your PC

hdmi port - Windows 10 not recognizing 4k tv
Even though this method might seem obvious, in a lot of the cases we researched online it seems that the issue was caused by a faulty HDMI port.

In order to try this out, you will need to remove the HDMI cable from the HDMI port you’re using now and plug the cable into another port.

2. Change the HDMI cable

hdmi cable - windows 10 not recognizing 4k tv
If the above-mentioned method didn’t help, it might be that your HDMI cable is damaged. HDMI cables can get damaged easily while being transported, or the connector of the cable might get clogged with dust particle.

To try this, get a new HDMI cable and connect it to your Windows 10 PC and the 4K TV.

Microsoft to bring 4K support for Movies & TV app on Windows 10, Xbox One

3. Change your Windows 10 display output settings

  1. Right-click on an empty space on your Windows 10 desktop.
  2. Choose Display settings from the menu.
  3. Connect your HDMI cable to your PC and TV, and then turn the TV on.
  4. Inside the Display settings -> scroll down to the Multiple displays section -> select Detect.
  5. Windows will now try and detect the TV.
  6. Right-click Desktop again -> choose Graphics Properties (menu options will vary depending on your system’s setup).
  7. Click Display -> toggle the drop-down menu from the Select Display section -> choose your 4K TV -> click Save settings.Intel graphic control panel - Windows 10 not recognizing 4k tv

4. Update your video card driver

  1. Press Win+X keys -> select Device Manager.
  2. Toggle the Display adapters option -> right-click your video card -> select Update Driver.Update driver - windows 10 not recognizing 4k tv
  3. Select Search automatically for updated driver software and wait for the process to complete.

5. Uninstall device

  1. Follow steps 1 and 2 from Method 4.
  2. Select Properties.
  3. Inside the Driver tab -> click Uninstall device -> restart your PC to re-download drivers.Uninstall device - windows 10 not recognizing 4k tv


These methods cover all the required steps for you to be able to connect your 4K TV to your Windows 10 PC without issues.

Please feel free to let us know if this guide helped you solve your issue by using the comment section below.


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