To make life easier for its users, Microsoft created a feature called Cast to Device. This feature allows connectivity between Windows 10 devices and Smart TVs. Proper attention is required when linking the devices.
Windows 10 users reported frequent issues where they are not able connect their devices to their Samsung TVs.
The error message Something went wrong. Please try again pops up and does not allow Windows 10 devices to connect to Smart TVs.
No need to worry though. We’re providing you with a series of fixes for this specific problem.
5 easy ways to fix Windows 10 Samsung TV connection issues
- Connect your Windows 10 device to Samsung TV properly
- Make sure to have your network card drivers up to date
- Check if you have the network sharing feature enabled
- Reset the Stream Permission on the Windows 10 device
- Make sure that certain services are not disabled
1. Connect your Windows 10 device to Samsung TV properly
First of all, you need to make sure that the connection between your Windows 10 device and your Smart TV is correctly set up.
To properly connect your Samsung TV to your wireless device you need to follow these steps:
- First, you need to connect your Samsung TV to your wireless internet network by going to TV Menu > Network > Network Status
- Connect your Windows 10 device to the same wireless internet network as your TV
- Open Settings > Devices
- In the left pane select Connected devices > Add a device
- Windows 10 will now perform a scan and find your Smart TV > when found, click on your TV name > click on its entry to add on your PC
- Wait for Windows to install the device > right click on the file you want to play on TV > Cast to Device > choose your Samsung TV
2. Make sure to have your network card drivers up to date
The connection error could be caused by an outdated driver.
To perform a network card driver update follow these steps:
- Press the Start button > go to Settings
- Click Network & Internet > click Change adapter options in the right pane
- Right click on your active adapter > select Properties
- In the Networking section click Configure > in the window that pops up go to the Driver section
- Click Update Driver button > click Search automatically for updated driver software
- Wait until the search is complete. If the system finds and installs any updates, reboot your PC afterwards
- Check to see if the connection is now working.
3. Check if you have the network sharing feature enabled
Having the network sharing feature enabled is imperative for Cast to Device to work.
Check your network sharing setting by following these steps:
- Press the Start button and type network in the search box > click on Network status
- Go to Network and Sharing Center > click Change advanced sharing settings in the left pane
- Select the Turn on network discovery and Turn on file sharing options > click Save changes
- Check if the Cast to Device feature works now
4. Reset the Stream Permission on the Windows 10 device
Resetting the Stream Permission on the computer proved to be an effective solution for some users. To perform the reset, you need to follow these steps:
- Press the Start button > type windows media in the search box > open the Windows Media Player
- Select Stream > Allow internet access to home media… > Allow internet access to home media
- Click Yes > OK
- Go back to the main Windows Media Player window > click Stream > Turn on media streaming… > Turn on media streaming
- Make sure that the devices under Local Network are allowed > click OK
- Go back to the main Windows Media Player window > click Stream > make sure that Automatically allow devices to play my media… is ticked
- Close Windows Media Player > try Cast on Device again to see if it works
5. Make sure that certain services are not disabled
Sometimes specific services are disabled in the system, such as: DNS Client, Function Discovery Resource Publication, SSDP Discovery and UPnP Device Host. Find these services and make sure they are not disabled.
Complete the following steps:
- Press R + Windows buttons on your keyboard > type services.msc in the Run box and hit Enter
- Search for each service and make sure their status is as follows:
- DNS Client [Automatic(Triggered)]
- Function Discovery Resource Publication [Manual]
- SSDP Discovery [Manual]
- UPnP Device Host [Manual]
We hope that the solutions we provided were of help. If you have any other suggestions, leave them in the comment section below.
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