Couldn’t Connect to Your Device to Samsung TV: 7 Ways to Fix

Properly configure your PC to connecting it with Samsung TV

by Madalina Dinita
Madalina Dinita
Madalina Dinita
Windows & Software Expert
Madalina has been a Windows fan ever since she got her hands on her first Windows XP computer. She is interested in all things technology, especially emerging technologies... read more
Reviewed by Alex Serban
Alex Serban
Alex Serban
Windows Server & Networking Expert
After moving away from the corporate work-style, Alex has found rewards in a lifestyle of constant analysis, team coordination and pestering his colleagues. Holding an MCSA Windows Server... read more
Affiliate Disclosure
  • Many users reported that their Windows wouldn't connect to a Samsung TV.
  • This issue can have a variety of causes, from outdated drivers to problems with your Stream Permissions.

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If you want to fix can’t connect to your Samsung TV device on Windows 10 or 11, this article will help you with the necessary details.

To make life easier for its users, Microsoft created a feature called Cast to Device. This feature allows connectivity between Windows devices and Smart TVs. Proper attention is required when linking the devices.

Windows users reported frequent issues where they could not connect their devices to their Samsung TVs, and in today’s guide, we’ll show you how to fix them.

Why am I getting Couldn’t connect to your device to Samsung TV message?

If you fail to connect your PC to a smart TV via Cast to Device, you should know that there are some common reasons behind this problem. It includes the following:

  • Improper connection – For this feature to work, you must follow the connection process.
  • Poor connection quality – Reliable connection is a must. You can always test Internet speed and make sure that your network is fast enough. However, there are other factors that you need to consider.
  • Incorrect settings – For this feature to work, Media Streaming and network sharing need to be enabled.
  • Required services are not active on Windows – To fix this, open Services and enable the necessary ones.

This problem may occur more on specific Samsung TVs with wireless display features.

No need to worry, though. If screen mirroring Windows to a Samsung Smart TV is not working, we’re providing you with a series of fixes for this problem.

Why does my Samsung TV say Unable to connect?

There are several reasons why you may encounter this message. Here are some common ones:

  • Network connection issues – Problems with your router can cause this issue. Restart it, and make sure that everything is properly connected.
  • Check the distance from the router – Wi-Fi signal is prone to interference, and if your TV is 15m or more apart from your router, you can experience connection issues.
  • IP settings – It’s possible that your TV isn’t properly configured. If that happens, double-check the IP settings.

Now that we know what causes this issue, let’s see what you can do if you can’t connect your PC to Samsung TV.

How can I fix Couldn’t connect to your device to Samsung TV message?

In this article

1. Connect Windows device to Samsung TV properly

  1. Ensure you have connected your Samsung TV and Windows 10 device to the same WiFi/Local Area network.
  2. Press Windows + I on the keyboard to open Settings.
  3. Go to Bluetooth & devices.going bluetooth devices windows 11 settings
  4. Click on Add device.
  5. Select Wireless display or dock.
    connecting wireless display or dock windows add a device
  6. Windows will scan for the wireless display. Select the Samsung TV when it is found.

If you can’t connect to Samsung TV from a PC, first, ensure your Windows device and Smart TV connection are set up correctly. The above steps will help you in this case.

If everything seems right after doing the above things, you should no longer face couldn’t connect to your device with a Samsung TV error.

2. Make sure to have your network card drivers up to date

  1. Open the Start Menu, type Device Manager, and hit Enter.opening device manager windows 11
  2. Expand Network adapters.
  3. Right-click on your network driver and choose Update driver.choosing update driver for network driver
  4. Select Search automatically for updated driver software and go ahead.

Expert tip:


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Now, check whether it has been fixed or couldn’t connect to your device.

When Samsung TV is not connecting to PC using a wireless connection, it could be caused by an outdated driver. If you want to keep all your drivers in check and never encounter this issue again, we strongly suggest you look into driver updater software.

Tools like DriverFix will scan your PC and automatically identify whether any driver needs updating or repairing. They are generally straightforward to use and light and save you a lot of time.

3. Check if you have the network-sharing feature enabled

  1. Open the Start Menu, type Control Panel, and press Enter.
  2. Go to Network and Internet.going network and internet control panel
  3. Go to Network and Sharing Center.going network and sharing center control panel
  4. Click on Advanced sharing settings, as shown in the screenshot.going advanced sharing settings control panel
  5. Enable network sharing for Network discovery and File and printer sharing.enabling network sharing control panel windows
  6. Click on Save changes.

If your Samsung TV is not discoverable on Windows 10 or 11, the problem is most likely related to the aforementioned settings.

4. Make sure Media Streaming is enabled

  1. Like the previous method, go to the Network and Sharing Center.
  2. Click on Media streaming options.going media streaming options control panel windows
  3. Click on Turn on media streaming.turning on media streaming control panel windows
  4. Now, click on OK.

If you can’t connect your laptop to the TV via a wireless network, it’s possible that the media streaming feature wasn’t enabled.

5. Reset the Stream Permission on the Windows 10 device

  1. Open the Start Menu, type Windows Media Player, and hit Enter.
  2. Click on Stream and check Automatically allow devices to play my media.enabling automatically allow devices to play my media windows media player

Resetting the Stream Permission on the computer is an effective solution. For some users, it has worked like magic when Windows 10 can’t connect to TV using wireless means.

6. Make sure that certain services are not disabled

  1. Press Windows + R on the keyboard to open Run.
  2. Type services.msc in the Run box and hit Enter.
  3. Search for the following services. Double-click each service and set its Startup type accordingly:
    • DNS Client Automatic (Triggered)

    • Function Discovery Resource PublicationManual
    • SSDP DiscoveryManual
    • UPnP Device Host Manual

Sometimes specific services are disabled in the system, such as DNS Client, Function Discovery Resource Publication, SSDP Discovery, and UPnP Device Host. Find these services and make sure they are not disabled.

7. Factory reset your TV

Note icon
Remember that resetting your TV will remove installed apps and revert all your settings to default.
  1. Navigate to Settings and pick All settings.
  2. Next, go to General & Privacy.
  3. Select Reset.
  4. After doing that, enter your PIN. It should be 0000 by default.
  5. Select Reset once again to confirm.

We hope the above solutions help eliminate the Couldn’t connect to your Samsung TV error. Keeping your privacy protected is important, and if you want to do that, we suggest using the best VPN for Samsung TV.

If your Samsung TV is not connecting to your PC via HDMI, there’s a possibility that the HDMI port is not working properly.

If you have any other suggestions, leave them in the comment section below.

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If the advices above haven't solved your issue, your PC may experience deeper Windows problems. We recommend downloading this PC Repair tool (rated Great on to easily address them. After installation, simply click the Start Scan button and then press on Repair All.

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