Fix: Windows 11 won’t wake from sleep with keyboard or mouse

by Priya Ahluwalia
Priya Ahluwalia
Priya Ahluwalia
Priya Ahluwalia is a writer who specializes in technology, particularly Microsoft Windows. She writes about the latest developments in know-how and current trends in the technology industry. When... read more
Affiliate Disclosure
  • Many users are reporting that Windows 11 won't wake from sleep with a mouse and keyboard.
  • Luckily, you can quickly resolve the issue with the help of this guide.
  • If you are using a USB mouse or keyboard, try unplugging it and then plugging it back in to see if that fixes the issue.
  • Another thing you can do is to make sure Bluetooth is enabled for a wireless mouse or keyboard.  
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Sleep Mode is one of Windows 11’s power modes. When an operating system goes into Sleep Mode, it saves the current state of every task you were doing and powers down the computer. This can be useful when you want to shut down your PC but don’t want to close down all your documents or tabs.

However, some users are reporting that they can’t wake their PC from sleep with keyboard and mice. Others have experienced the same issue with their laptop touchpad.

Sleep mode is a power management option for a computer running the Windows operating system. It saves the computer’s current state to RAM and then draws less power from the computer’s battery or power supply.

When a PC enters sleep mode, most of its electrical components are turned off. The display is typically turned off and some devices may also be powered down, such as hard drives and optical disc drives.

There are several reasons why Windows won’t wake from sleep with a mouse and keyboard, including a defective keyboard or mouse, outdated drivers, and issues with the USB ports.

If you are experiencing the same issue then this guide is surely going to help you.

What causes Windows 11 to stop responding after sleep?

The issue might occur for a number of reasons. Here are some of the most likely ones:

  • Problems with the hardware: Hardware issues like a loose or broken wire could be to blame
  • Compatibility issues: Try replacing old drivers with new ones.
  • Corrupt or outdated drivers: Try updating drivers
  • Misconfigured settings: You must have these properly configured for a trouble-free experience

After knowing the causes, it’s time to fix the issue. Apply all the fixes listed below until you finally rid yourself of the error.

What can I do if Windows 11 won’t wake from sleep with mouse and keyboard?

1. Reconnect the device

If you have trouble waking your computer from sleep with a mouse and keyboard, you can try a few things to help get it working again.

If the issue is hardware-related, it will typically recover once it’s been unplugged and reconnected. Second, check the batteries in your mouse and keyboard.

2. Update mouse and keyboard drivers

  1. Press Windows + R and type devmgmt.msc into the Run window.
  2. Click OK, this will open up the Device Manager window.
  3. In the Device Manager, expand the Mice and other pointing devices option.
  4. Right-click the device that may be causing the problem.
  5. Select Update Driver.
  6. Similarly, expand the Keyboards option to view the devices. Then, update the outdated keyboard by right-clicking it and selecting Update Driver.
  7. Select Search automatically for driver and click OK.
  8. Once done, restart your PC and check if the issue is resolved.

The goal of installing these updates is to fix any bugs or glitches which may have been caused by the old driver version.

However, if Windows doesn’t find a newer or updated version available, then it will notify you that the Best drivers for your device are already installed.

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You can also update drivers for your mice and keyboard with DriverFix. It will scan your computer for any outdated drivers and provides an option to update them.

DriverFix provides a quicker and more efficient way to update your computer’s drivers.

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3. Uninstall the malfunctioning driver

  1. Repeat the same steps mentioned above to open Device Manager.
  2. Expand the Mice and other pointing devices option.
  3. Right-click the device that is not responding.
  4. Select Uninstall Device.
  5. Follow the same procedure and expand the Keyboards option.
  6. Right-click the faulty malfunctioning driver and select Uninstall Device.

Windows 11 is a stable operating system, but some users find it hard to wake the computer from sleep mode using the keyboard and mouse. This is either due to faulty drivers or due to an update causing the problem.

To fix it, try removing the recently installed updates and check whether the issue persists.

4. Uncheck the Allow the computer to turn off this device to save power option

  1. Follow the same procedure mentioned above to open Device Manager.
  2. Right-click the Mice and other pointing devices option.
  3. Select Properties and go to the Power Management tab.
  4. Uncheck Allow the computer to turn off this device to save power and click OK.
  5. Similarly, for the keyboard, right-click the Keyboards option and expand the Power Management tab.
  6. Uncheck Allow the computer to turn off this device to save power and click OK.

5. Run the hardware and devices troubleshooter using Command Prompt

  1. Press Windows + R simultaneously to open the Run dialog window.
  2. Next, type CMD into the Run window and click OK.
  3. In the Command Prompt window, copy and paste the following and hit Enter: msdt.exe -id DeviceDiagnostic
  4.  Run the Hardware and Devices troubleshooter by clicking Next.
  5. Once the detecting process is complete, the faulty devices will be repaired if possible. Finally, reboot your PC and check if the issue is resolved.
Note icon
If there’s no problem detected with your device, the troubleshooter will report back with a confirmation and you can exit the window.

How is sleep mode different from hibernation mode?

Sleep mode is the state in which a computer is powered on, but not actively running any software. It’s when your computer goes blank and appears to be off.

It saves energy by putting your computer into a low-power usage state, which makes it perfect for times when you need a few mins off.

Hibernation mode is the state in which a computer’s volatile memory (RAM) contents are copied to the hard disk drive (HDD) so that the operating system can be shut down safely without corrupting data.

This is how you can fix the keyboard and mouse not waking Windows 11 from sleep. If nothing works, you may need to reset your pc back to its factory settings.

There are instances when Windows 11 sleep mode stops working, in that case, be sure to go through our guide.

Also, you may consider buying the best wireless keyboard and mouse if your current set is faulty.

If you found this guide helpful, do let us know in the comments section.

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