Fix: Activation by Phone is Not Available on Your Windows PC

These tested solutions will fix Windows activation issues in no time

by Loredana Harsana
Loredana Harsana
Loredana Harsana
Managing Editor
Loredana is a passionate writer with a keen interest in PC software and technology. She started off writing about mobile phones back when Samsung Galaxy S II was... read more
Reviewed by Vlad Turiceanu
Vlad Turiceanu
Vlad Turiceanu
Passionate about technology, Windows, and everything that has a power button, he spent most of his time developing new skills and learning more about the tech world. Coming... read more
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  • Activation helps verify that your copy of Windows is genuine and hasn’t been used on more devices than the Microsoft Software License Terms allow.
  • Windows Defender Firewall can cause the Windows Activation status not to be available.
  • Running a Windows Activation troubleshooter can help if the activation by phone option is not accessible.

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Some users encounter the Windows Activation by phone not available problem when verifying how genuine their copy of Windows is.

Also, error messages such as We can’t activate your copy of Windows are liable to appear when trying to activate Windows 11.

Why is my Windows Activation status not available?

Checking Windows Activation status can result in errors saying it is unavailable. The main reason for this is that the Software Protection service (sppsvc.exe) is disabled or not running as it should.

Furthermore, other factors that can cause the issue are:

  • Interference from third-party antivirus software or Windows Defender Firewall – It is common for users to encounter Windows Activation errors due to the activities of security software on their computers. They can impede the activation process and result in a series of problems.
  • Content of the Software Distribution folder – Windows Activation process can result in an error if the content of the Software Distribution folder is faulty or corrupt. Take a look at this guide for the best steps to delete the Software Distribution folder.
  • Motherboard or hardware replacement – When you replace your PC’s motherboard or hardware, it can make the activation status unavailable.
  • Network connection issues – You may encounter issues with the Windows Activation status if your network connection is slow or not stable. It gets you easily disconnected from the servers.

Now that we know what causes this problem, it’s time to find the best way to solve it.

What can I do if activation by phone is not available?

Resolving the activation by phone not available error on Windows 11 is not so hard to do. However, we recommend you go through the following preliminary checks:

Proceed with the troubleshooting steps below if the preliminary checks are not helpful:

1. Run the Windows Activation troubleshooter

  1. Press Windows + I keys to launch the Settings app on your PC.
  2. Click on System and choose Activation on the right pane of the screen.
  3. Check if Windows is already activated. If not, proceed to troubleshoot.
  4. Locate and click on the Troubleshoot option. You will find it right below the activation if your copy is not yet activated.
  5. Wait while the troubleshooter runs, then follow the on-screen prompt to complete the process.

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Running the troubleshooter can fix the Windows Activation by phone not available and other issues affecting it.

2. Run the DISM command

  1. Right-click the Start button, type command prompt in the Search box, and select Run as administrator.
  2. Execute the following command and press Enter: DISM.exe/Online/Cleanup-image/Restorehealth
  3. After the command execution, restart your computer and check if the error persists.

When you run the DISM command in the Command Prompt, it’ll fix and restore the Window activation health on your PC.

You can also check other recommended ways to use the DISM command to repair Windows PC in this guide.

3. Reset Windows 11

  1. Press Windows + I keys to open Windows Settings on your PC.
  2. Locate and expand the Recovery option in the System tab.
  3. Press the Reset PC button on the right side of the screen and select the type of factory reset you want to perform.
  4. Click the Next button and click the Reset button.

Resetting Windows 11 can fix the issues affecting Windows Activation, prompting the activation by phone not to be available. Also, you can refer to our article to learn how to factory reset your PC.

Can I permanently activate my Windows for free?

Users can permanently activate Windows for free by following the steps below:

  1. Press Windows + I key to launch the Settings app on your PC.
  2. Click on Activation on the right pane of the screen.
  3. On the activation page, select I don’t have a product key option.
  4. Log in to your Microsoft account. (If your digital license was linked to your Microsoft account, then Windows will be automatically activated)

The steps above let you activate Windows 11 without a product key for free.

However, you can read how to fix We can’t activate your copy of Windows error during the activation process. Click the link above to see how to fix it.

If you have further queries, kindly drop them in the comments section. Also, we welcome suggestions on fixes that have worked for you but are not included in this guide.

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If the advices above haven't solved your issue, your PC may experience deeper Windows problems. We recommend downloading this PC Repair tool (rated Great on to easily address them. After installation, simply click the Start Scan button and then press on Repair All.

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