Fix: Windows Hello Not Auto Dismissing the Lock Screen

Stop Windows Hello issues at lock screen with these steps

by Farhad Pashaei
Farhad Pashaei
Farhad Pashaei
As a technophile, Farhad has spent the last decade getting hands-on experience with a variety of electronic devices, including smartphones, laptops, accessories, wearables, printers, and so on. When... read more
Reviewed by Vlad Turiceanu
Vlad Turiceanu
Vlad Turiceanu
Passionate about technology, Windows, and everything that has a power button, he spent most of his time developing new skills and learning more about the tech world. Coming... read more
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  • Make sure that the automatic dismiss is enabled in the settings to avoid getting Windows Hello not automatically dismiss the lock screen error.
  • Users should be careful when using Registry edit to fix the issue, as this tool is sensitive and can render the PC unbootable if critical keys are altered.
  • Some computers don't support this feature in the first place, so you should first check if your PC can run this feature or not before trying to utilize it.

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One of Windows 10’s finest features is Windows Hello, But it brings up issues such as Windows Hello not automatically dismissing the lock screen.

Using several techniques, such as face scanning with an infrared camera and fingerprint sensors, this capability allows users to access their computers safely.

With each new version of the operating system, Windows Hello gets better. It was first introduced with the original release of Windows 10.

However, the operating system unlocks the computer as soon as it recognizes the proper biometric input to speed up the login procedure. However, not everyone might get this feature.

Some users have complained that the lock screen does not always disappear when they utilize Windows Hello. Here are several solutions to this problem because it would be a bothersome problem.

What is the cause of Windows Hello not automatically dismissing the lock screen?

Different factors may be at play at the problem’s core. In many circumstances, the registry for this feature is changed, and the user must manually re-enable it in the registries.

However, corrupted system files can also cause problems, which you can sometimes resolve with a quick file repair.

How do I fix the Windows Hello not automatically dismiss the lock screen issue?

1. Make sure the feature is enabled

  1. Simply right-click This PC and choose Manage.this PC manage options
  2. Check whether you have a Device Manager list item labeled Biometric Devices on the center panel.
  3. If you do, Windows Hello is supported by your PC; otherwise, it is not.
  4. Find Settings in the Start menu and click on it.settings in the start menu
  5. Go to Accounts, and then select the Sign-in option. accounts tab in the setting
  6. Choose the appropriate Windows Hello authentication option.
  7. Turn on the Automatically dismiss the lock screen if Windows recognizes your face option.

Often this feature is overlooked, and users ignore the fact that it should be enabled to work!

2. Run System File Checker

  1. In the Start menu’s search box, type command prompt, then right-click the first result and choose Run as administrator. command prompt in the search bar and results
  2. Type the following command: SFC /scannow sfc scan command in command prompt
  3. After the operation is completed, restart the computer.

The System File Checker is a part of Windows Resource Protection in Windows 11/10/8/7/Vista, which safeguards important system files, registry entries, and directories.

Any time user changes a protected system file, a cached duplicate kept in the Windows folder itself is used to restore the changed file.

Expert tip:


Some PC issues are hard to tackle, especially when it comes to corrupted repositories or missing Windows files. If you are having troubles fixing an error, your system may be partially broken.
We recommend installing Restoro, a tool that will scan your machine and identify what the fault is.
Click here to download and start repairing.

In Windows 11/10/8/7, there are many ways to run an SFC scan, but the above technique is the easiest.

Restoring your system to a previous state can fix a number of system issues. A simpler way to safely restore your system is using a specialized tool that can do all the work for you.

Restoro will automatically scan your PC for problematic files and will replace all critical Windows system files that are malfunctioning with previous versions that are working perfectly.

Here’s how you can perform this action:

  1. Download and install Restoro.
  2. Launch the application.
  3. Wait for it to find any system stability issues.
  4. Press Start Repair.
  5. Restart your PC for all the changes to take effect.

The built-in system restoration tool will revert your Windows to a previous version, therefore you can lose some precious data that was saved after the restoration point was made. You can always return your system to its pre-repair condition.

Get Restoro

Disclaimer: This program needs to be upgraded from the free version in order to perform some specific actions.

3. Use the Registry Editor

  1. Click on the Start menu, type Command Prompt, then right-click on the first result and select Run as administrator.command prompt in the search bar and results
  2. Type the following command and press Enter:
    wmic useraccount list brief
  3. Make a note of your user account’s SID.
  4. Open the Windows Registry Editor by typing regedit in the search box of the Start menu and pressing Enter.registry edit in search results
  5. Navigate to the next destination: Computer\HKEY LOCAL MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Authentication\ LogonUI\FaceLogon\Regedit facelogon
  6. Look for a key with the SID we stated earlier in the directory.
  7. When you reach the key with the corresponding SID, a DWORD with the name AutoDismissOn appears on the right panel.
  8. If you set its value to 1, Windows will detect your face and automatically dismiss the lock screen.
  9. For the modifications to take effect, reboot your computer.

Using the Windows Registry Editor, administrators and advanced users can perform root-level and administrative-level modifications.

For example, establishing access rights or modifying the hardware- or software-level configurations. Thus, the registry editor is the best tool to fix this issue.

How can I find SFC scan log if it didn’t fix the Windows Hello not automatically dismiss the lock screen issue?

The CBS.log file is where the sfc.exe tool records the specifics of each verification and repair process. The %windir%LogsCBS folder contains the CBS.log file.

You may use the procedures below to run this sort of search and direct the results to a text file:

  1. Click Start, enter cmd or command prompt in the Search box, right-click Command Prompt in the Programs list, and select Run as administrator.command prompt in the search bar and results
  2. Press Enter after typing the following command:
    /c: findstr "[SR]" %windir%logscbscbs.log >sfcdetails.txt 

The sfcdetails.txt file contains the entries logged each time the user on the PC executes the SFC.exe application.

Microsoft has designed Windows Hello to make it easier for users to access their computers while maintaining high security. Yet, it sometimes achieves the reverse by not allowing the computer owner to pass the lock screen.

Sometimes, Windows Hello won’t work after update, but we covered that issue in a separate guide.

However, with the solutions shown above, you should be able to resolve the issue quickly because they are simple and do not require you to seek expert assistance.

If none of the options seem to work for you, getting help from a professional is recommended. An expert has the knowledge necessary to quickly resolve the problem.

In the comments section below, let us know if you were able to successfully fix the automatically dismissing lock screen issues.

Still having issues? Fix them with this tool:


If the advices above haven't solved your issue, your PC may experience deeper Windows problems. We recommend downloading this PC Repair tool (rated Great on to easily address them. After installation, simply click the Start Scan button and then press on Repair All.

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