FIX: Windows Media Player cannot load subtitles

Matthew Adams
by Matthew Adams
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Video subtitles can come in handy when users need to keep the volume down or for translating foreign movies. However, unlike some third-party media players, Windows Media Player doesn’t support SRT subtitle files out of the box, thus, sometimes it cannot load subtitles. That doesn’t mean users can’t load subtitles in WMP, but that software needs an extra codec pack to play subtitles with videos.

Windows Media Player Cannot Read SRT File

1. Check if the Lyrics, Captions, and Subtitles Option is Enabled

  1. Users who have installed a required codec pack should check that they’ve enabled lyrics, captions, and subtitles within WMP. To do that, click Play at the top of Windows Media Player’s window.The Play menu windows media player cannot load subtitles
  2. Then select Lyrics, captions, and subtitles to expand a submenu.Lyrics, captions, and subtitles submenu windows media player cannot load subtitles
  3. Select the On if available option to turn on subtitles.

2. Add DirectVobSub to Windows

  1. Click a Download EU Main Link button for the latest DirectVobSub version (currently 2.46.4616) at the DirectVobSub codec page.
  2. Then open the downloaded DirectVobSub installer to install that codec.
  3. Advanced codec is an alternative to DirectVobSub that some users have found more reliable. If Windows Media Player still doesn’t play some subtitles for videos with DirectVobSub installed, try installing Advanced codec by clicking Download Locations on the codec pack’s webpage.

The DirectVobSub (VSFilter) page windows media player cannot load subtitles

Use one of these media players instead of the outdated Windows Media Player and avoid subtitle issues for good.

3. Check the Video and Subtitle File Titles’ Match

  1. To check that the subtitle file title matches its video, press the Windows key + E hotkey.
  2. Then open the folder that includes the video that the subtitle is for. That folder should also include the video’s subtitle SRT file.
  3. If the SRT file is not in the same folder as its video, open the folder that includes the SRT. Then drag and drop the SRT into the video’s folder to move it.
  4. The SRT’s file title should also be the same as the video’s file name (with a different file suffix). If it isn’t, right-click the file and select the Rename option.The Rename option windows media player cannot load subtitles
  5. Then edit the SRT file name so that it matches the video file title, but don’t change the SRT suffix at the end of it.

4. Convert Subtitles to the SRT Format

  1. Video subtitle files also need to be in Windows Media Player’s supported SRT format. If they have an alternative subtitle format, convert the required subtitles to SRT by opening the Convert Subtitles to SRT converter in a browser.The Convert Subtitles to Srt converter windows media player cannot load subtitles
  2. Click the Choose Files button.
  3. Select a subtitle file to convert, and click the Open button.
  4. Then press the Convert to SRT button.
  5. Download the converted SRT file.
  6. If Windows Media Player cannot load subtitles, consider redownloading the subtitle file or moving to an alternative player.