- Some users reported that their drive scan stopped at a certain point and they didn't know what to do.
- You should know that Windows offers some built-in tools to help you with this; plus there are also external tools that you can use.
- To be prepared for anything, you can check out more common errors with hard drives in our separate Hard Drive Troubleshooting page.
- And, in our Windows 10 Troubleshooting Hub, you can find complete guides about almost all possible OS errors.
Defragmenting and checking your hard drives for errors on a regular basis is recommended since it’s good for the health of your device. But even these useful operations have their bugs and bad sides.
Some users have reported that their drive scan stopped at a certain point, and they didn’t know what to do. And if you’re one of them, here’s a solution to your problem.
What do I do if my hard drive scan freezes?
1. Run a disk cleanup
Temporary files and junk files may cause your PC to freeze or crash during hard drive scan. Make sure to eliminate this possible cause off your list by using the Disk Cleanup feature.
To do this, you need to right-click the problematic hard drive and go to Properties. Click on the General tab and select Disk Cleanup. Follow the on-screen instructions to complete the process.
Alternatively and for a most in-depth process, we recommend using a third-party dedicated app like Ashampoo WinOptimizer, that will do the job for you to clean and optimize your PC.
Installation is extremely easy and quick, and the optimization and diagnosis process likewise. The interface brings a user-friendly system details view, extensive details on installed hardware, plus dashboards for always up-to-date data and instant feature access.
What you will need in this particular case is the One Click Optimizer that you can find under System Maintenance. The tool will help you find web browsing traces, hidden data junk, superfluous Registry entries, and system vulnerabilities that won’t allow your PC to function properly.
Later on, you can use the Auto-Clean tool to automatically clean your system of junk data and also reduce clutter.
Ashampoo WinOptimizerDeclutter your PC with Ashampoo to restore essential settings and keep your device optimized and healthy.
2. Use System Configuration
- Go to Search
- Type msconfig in the search box, and then click on msconfig.
- On the Services tab of the System Configuration dialog box, click on Hide all Microsoft services checkbox, and then choose Disable all.
- On the Startup tab of the System Configuration dialog box, click on Open Task Manager.
- On the Startup tab in Task Manager, for each startup item, select the item and then click Disable.
- Close Task Manager.
- On the Startup tab of the System Configuration dialog box, tap or click OK, and then restart the computer.
3. Use chkdsk command in Command Prompt
Restart the computer, and let Windows perform the complete disk check. Windows will repair the all possible file system errors automatically. After that, manually run the Chkdsk command from Command Prompt to check the drive for any further errors.
- Type Command Prompt in the search bard and open as administrator.
- Type the following command, and then press Enter:
- After cmd completes the scan, you’ll be notified about the found errors. If any errors are found, run the following command in the next line to fix the errors:
Make sure you save all your work before performing this action in Command Prompt because the chkdsk command sometimes requires you to restart your computer, or even restarts it automatically.
We hope that these three solutions helped you fix the problem. If so, tell us in the comments section below.
Frequently Asked Questions
Whether we’re talking about internal or external hard drives, they are subject to the same errors most of the time. Similarly, troubleshooting methods for common errors apply to both instances.
Scanning your hard drive is the easiest method. Luckily, we offer you a couple of easy steps on how to scan you PC and allow the system to repair any bad sectors, as well.
Most of the time, the HDD does not show up because of corrupted files. Read more about this and other possible causes, plus how to fix them in this extensive article.