Fix: Windows Update Client Failed to Detect Error 0x6024a005

Stuck on checking updates? Disable your antivirus for a change

by Claire Moraa
Claire Moraa
Claire Moraa
Author
Claire likes to think she's got a knack for solving problems and improving the quality of life for those around her. Driven by the forces of rationality, curiosity,... read more
Reviewed by Alex Serban
Alex Serban
Alex Serban
Windows Server & Networking Expert
After moving away from the corporate work-style, Alex has found rewards in a lifestyle of constant analysis, team coordination and pestering his colleagues. Holding an MCSA Windows Server... read more
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  • Windows Update is a service that automatically installs important updates for Windows.
  • When you use Windows Update, you can also get new features, drivers, and other updates for your computer.
  • Sometimes, however, the updates may not be downloaded or get stuck in the checking stage with no downloads.

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If you are getting the Windows Update Client failed to detect with error 0x8024a005 while installing updates manually or automatically through the built-in Windows Update, it means there is something wrong with your system configuration. 

Windows has been known for its software updates released regularly to fix bug fixes. But what if your Windows Update is unable to install these updates? Some of your installed programs/hardware may be preventing the update process from running smoothly on your PC.

Why am I getting the error 0x8024a005?

If you’re getting the error 0x8024a005, it means that Windows Update wasn’t able to check for updates. This can happen because of a number of factors:

  • Poor internet connection –  If you have a poor internet connection, Windows Update will fail to download patches and updates.
  • Virus infection – It is possible that your computer is infected with malware that is preventing the installation of Windows Updates. Always ensure you have a reliable antivirus to counter such attacks.
  • Software conflicts – If you’re having problems installing updates, it’s possible that there are conflicts between other software running on your computer and the update files themselves. 
  • Incorrect proxy settings – If Windows cannot detect your proxy server settings, it could be because it is configured incorrectly, and Windows Update can connect to the Internet.

How can I fix the error code 0x8024a005?

Expert tip:

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Before moving to the advanced troubleshooting steps, try the following:

  • Check your internet speeds and ensure they are at optimal levels to handle large updates.
  • Make sure there aren’t any other devices nearby that are interfering with your signal.
  • If possible, connect your PC directly to the router with an Ethernet cable instead of over Wi-Fi.
  • Try restarting your PC to clear any temporary files that may be interfering with the updates.

1. Disable your antivirus temporarily 

  1. Hit the Start menu icon, type Windows Security in the search bar, and click Open.
  2. Click on Firewall & network protection then select Public network.public network
  3. Locate Microsoft Defender Firewall and toggle the off button.turning off Microsoft Defender Firewall Windows

2. Run the Windows Update troubleshooter

  1. Hit the Windows key and click on Settings.settings windows 11
  2. Click on System and select Troubleshoot.Open system troubleshooter
  3. Navigate to Other troubleshooters.
  4. Click the Run option for the Windows Update troubleshooter.run-windows-update error 0x80004005 windows 11

3. Reset the Windows Update component

  1. Hit the Windows key, type cmd in the search bar, and click Run as administrator.cmd-admin hp printer won't scan
  2. Type the following commands and press Enter after each one: net stop wuauserv rd /s /q %systemroot%\SoftwareDistribution net start wuauserv
  3. Next, type the following command and press Y after completion: Del "%ALLUSERSPROFILE%\Application Data\Microsoft\Network\Downloader\*.*"
  4. Now, delete the Windows Update cache by typing in the following commands: rmdir %systemroot%\SoftwareDistribution /S /Q rmdir %systemroot%\system32\catroot2 /S /Q
  5. Type in the following commands to reset Windows Update to the default security descriptor: sc.exe sdset bits D:(A;CI;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWLOCRRC;;;IU)(A;;CCLCSWLOCRRC;;;SU) sc.exe sdset wuauserv D:(A;;CCLCSWRPLORC;;;AU)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;SY)
  6. Next, enter the following command: cd /d %windir%\system32
  7. Now, reregister the Windows Update files and update the DLL files by typing in the following commands and pressing Enter after each one:  regsvr32.exe atl.dll regsvr32.exe urlmon.dll regsvr32.exe mshtml.dll regsvr32.exe shdocvw.dll regsvr32.exe browseui.dll regsvr32.exe jscript.dll regsvr32.exe vbscript.dll regsvr32.exe scrrun.dll regsvr32.exe msxml.dll regsvr32.exe msxml3.dll regsvr32.exe msxml6.dll regsvr32.exe actxprxy.dll regsvr32.exe softpub.dll regsvr32.exe wintrust.dll regsvr32.exe dssenh.dll regsvr32.exe rsaenh.dll regsvr32.exe gpkcsp.dll regsvr32.exe sccbase.dll regsvr32.exe slbcsp.dll regsvr32.exe cryptdlg.dll regsvr32.exe oleaut32.dll regsvr32.exe ole32.dll regsvr32.exe shell32.dll regsvr32.exe initpki.dll regsvr32.exe wuapi.dll regsvr32.exe wuaueng.dll regsvr32.exe wuaueng1.dll regsvr32.exe wucltui.dll regsvr32.exe wups.dll regsvr32.exe wups2.dll regsvr32.exe wuweb.dll regsvr32.exe qmgr.dll regsvr32.exe qmgrprxy.dll regsvr32.exe wucltux.dll regsvr32.exe muweb.dll regsvr32.exe wuwebv.dll
  8. Reset your network configurations by entering the following commands: netsh winsock reset netsh winsock reset proxynetsh-ip the default gateway is not available
  9. Now restart the Windows Update service by typing in the following commands: net start bits net start wuauserv  net start cryptsvc
  10. Restart your PC, and the service should work normally.

4. Disable your proxy

  1. Press the Start menu icon and select Settings.settings windows 11
  2. Click on Network & Internet on the left pane, then scroll down and click Proxy on the right pane.Network and internet settings
  3. Select Edit next to the Use a proxy server option in the Manual proxy setup section.click edit manual proxy setup
  4. Toggle off Use a proxy server and click on Save.

Elsewhere, users also complained of the Windows update not loading, so if you experience the same, don’t hesitate to check out our article on the same.

We may also be able to help if you come across the Windows Update Error 0x800703f1, so be sure to refer to our article for a quick fix.

That’s all we had for this error today. Let us know of any other issues related to this error that you may have experienced in the comment section below.

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