Windows Update Couldn't Be Installed Error 2149842967

Windows 10 » Update & Security

Matthew Adams

Windows Hardware Expert

Update & Security

3 min. read

Updated on August 11, 2025

Key notes

Error 2149842967 is a Windows Update error that some users have posted about on Microsoft’s support forum.
This article includes resolutions that might fix error 2149842967.
The Windows 10 updates webpage includes a wide variety of other useful information on this topic.
To ensure you’re always ready to deal with any Windows 10 issues, check out our thorough Errors hub.

fix windows update could not be installed because of error 2149842967

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Error 2149842967 arises for some users when they try to update Windows 10 (either manually or via the Windows Update tab).

The Event Log message for this error states: Windows update could not be installed because of error 2149842967.

So, Windows 10 updates aren’t installed when that issue arises. It’s important to fix update issues to ensure that Windows 10 gets updated with all patch updates for your build version.

What can I do to fix the error 2149842967?

1. Run a system file scan

sfc /scannow command windows update could not be installed because of error 214984296

First, check for system file corruption by running a System File Checker scan. Our Fix: Corrupted system file guide gives you the full low down on how to run an SFC scan.

2. Check for update issues with the Windows Update troubleshooter

Press Windows + I and select Update & Security.
Click on Troubleshoot on the left pane, then select the Additional troubleshooter option on the right.
Then click the listed Windows Update troubleshooter in Settings, and press the Run the troubleshooter button.
It opens the window shown directly below. Then you can go through the resolutions for Windows Update issues the troubleshooter suggests.

3. Check the BITS service is enabled and running

Right-click Windows 10’s Start button to open the menu in the snapshot directly below.
Click Run to open that accessory.
Type services.msc in Run, and click the OK option.
Double-click Background Intelligent Transfer Service to open the window for it.
Select Automatic on the Startup type drop-down menu if the policy is disabled.
Click the Start button for the service if it isn’t running.
Press the Apply button to save the settings.
Then click OK to close the BITS window.
Also, right-click Windows Update and select Start if that service isn’t running.

4. Reset the update components

Find the Command Prompt by entering cmd in Windows 10’s search utility.
Right-click the Command Prompt so that you can select its Run as administrator option.
Next, type in the following separate commands and press Enter after each:
net stop bits net stop wuauserv net stop appidsvc net stop cryptsvc
Type in this command and press Enter:
Del “%ALLUSERSPROFILE%\Application Data\Microsoft\Network\Downloader\qmgr*.dat”
Input these separate commands:
Ren %systemroot%\SoftwareDistribution SoftwareDistribution.bak Ren %systemroot%\system32\catroot2 catroot2.bak
Open the System 32 folder by entering:cd /d %windir%\system32
Thereafter, enter this long list of regsvr32 commands to reregister all the BITS service files:
regsvr32.exe atl.dll regsvr32.exe urlmon.dll regsvr32.exe mshtml.dll regsvr32.exe shdocvw.dll regsvr32.exe browseui.dll regsvr32.exe jscript.dll regsvr32.exe vbscript.dll regsvr32.exe scrrun.dll regsvr32.exe msxml.dll regsvr32.exe msxml3.dll regsvr32.exe msxml6.dll regsvr32.exe actxprxy.dll regsvr32.exe softpub.dll regsvr32.exe wintrust.dll regsvr32.exe dssenh.dll regsvr32.exe rsaenh.dll regsvr32.exe gpkcsp.dll regsvr32.exe sccbase.dll regsvr32.exe slbcsp.dll regsvr32.exe cryptdlg.dll regsvr32.exe oleaut32.dll regsvr32.exe ole32.dll regsvr32.exe shell32.dll regsvr32.exe initpki.dll regsvr32.exe wuapi.dll regsvr32.exe wuaueng.dll regsvr32.exe wuaueng1.dll regsvr32.exe wucltui.dll regsvr32.exe wups.dll regsvr32.exe wups2.dll regsvr32.exe wuweb.dll regsvr32.exe qmgr.dll regsvr32.exe qmgrprxy.dll regsvr32.exe wucltux.dll regsvr32.exe muweb.dll regsvr32.exe wuwebv.dll
Type these separate commands into the Command Prompt:
netsh winsock reset netsh win http reset proxy
Thereafter, restart services by entering these Command Prompt commands:
net start appidsvc net start cryptsvc net start bits net start wuauserv
Then restart your desktop or laptop.

Those are some resolutions that can feasibly fix the Windows Update could not be installed because of error 2149842967 issue.

They aren’t necessarily guaranteed fixes for everyone, but resetting or reinstalling Windows 10 should always be the last potential resolutions for resolving Windows 10 update issues like error 2149842967.