FIX: Windows Update couldn’t be installed [error 2149842967]

Matthew Adams
by Matthew Adams
Windows & Software Expert
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  • Error 2149842967 is a Windows Update error that some users have posted about on Microsoft’s support forum.
  • This article includes resolutions that might fix error 2149842967.
  • The Windows 10 updates webpage includes a wide variety of other useful information on this topic.
  • To ensure you're always ready to deal with any Windows 10 issues, check out our thorough Errors hub.
fix windows update could not be installed because of error 2149842967

Error 2149842967 arises for some users when they try to update Windows 10 (either manually or via the Windows Update tab). The Event Log message for error 2149842967 states, Windows update could not be installed because of error 2149842967. 

So, Windows 10 updates aren’t installed when that issue arises. It’s important to fix update issues to ensure that Windows 10 gets updated with all patch updates for your build version.

What can I do to fix the Windows Update error 2149842967?

1. Run a system file scan

sfc /scannow command windows update could not be installed because of error 214984296

First, check for system file corruption by running a System File Checker scan. Our Fix: Corrupted system file guide gives you the full low down on how to run an SFC scan.


2. Check for update issues with the Windows Update troubleshooter

  1. Press the Type here to search taskbar button (which has a magnifying glass icon).
  2. Next, input troubleshoot into the Type here to search box.
  3. Then click the listed Windows Update troubleshooter in Settings.
    The Troubleshoot tab windows update could not be installed because of error 214984296
  4. Press the Run the troubleshooter button for Windows Update to open the window shown directly below.
    Windows Update troubleshooter windows update could not be installed because of error 214984296
  5. Then you can go through the resolutions for Windows Update issues the troubleshooter suggests.

3. Check the BITS service is enabled and running

  1. Right-click Windows 10’s Start button to open the menu in the snapshot directly below.
    Win + X menu windows update could not be installed because of error 214984296
  2. Click Run to open that accessory.
  3. Type services.msc in Run, and click the OK option.
  4. Double-click Background Intelligent Transfer Service to open the window for it.
    The BITS window windows update could not be installed because of error 214984296
  5. Select Automatic on the Startup type drop-down menu if the policy is disabled.
  6. Click the Start button for the service if it isn’t running.
  7. Press the Apply button to save the settings.
  8. Then click OK to close the BITS window.
  9. Also, right-click Windows Update and select Start if that service isn’t running.

4. Reset the update components

    1. Find the Command Prompt by entering cmd in Windows 10’s search utility.
    2. Right-click the Command Prompt so that you can select its Run as administrator option.
    3. Next, type in the following separate commands and press Enter after each:
      net stop bits
      net stop wuauserv
      net stop appidsvc
      net stop cryptsvc
    4. Type in this command and press Enter:
      Del “%ALLUSERSPROFILE%\Application Data\Microsoft\Network\Downloader\qmgr*.dat”
    5. Input these separate commands:
      Ren %systemroot%\SoftwareDistribution SoftwareDistribution.bak
      Ren %systemroot%\system32\catroot2 catroot2.bak
    6. Open the System 32 folder by entering:cd /d %windir%\system32
      The cd system 32 command windows update could not be installed because of error 2149842967
    7. Thereafter, enter this long list of regsvr32 commands to reregister all the BITS service files:
      regsvr32.exe atl.dll
      regsvr32.exe urlmon.dll
      regsvr32.exe mshtml.dll
      regsvr32.exe shdocvw.dll
      regsvr32.exe browseui.dll
      regsvr32.exe jscript.dll
      regsvr32.exe vbscript.dll
      regsvr32.exe scrrun.dll
      regsvr32.exe msxml.dll
      regsvr32.exe msxml3.dll
      regsvr32.exe msxml6.dll
      regsvr32.exe actxprxy.dll
      regsvr32.exe softpub.dll
      regsvr32.exe wintrust.dll
      regsvr32.exe dssenh.dll
      regsvr32.exe rsaenh.dll
      regsvr32.exe gpkcsp.dll
      regsvr32.exe sccbase.dll
      regsvr32.exe slbcsp.dll
      regsvr32.exe cryptdlg.dll
      regsvr32.exe oleaut32.dll
      regsvr32.exe ole32.dll
      regsvr32.exe shell32.dll
      regsvr32.exe initpki.dll
      regsvr32.exe wuapi.dll
      regsvr32.exe wuaueng.dll
      regsvr32.exe wuaueng1.dll
      regsvr32.exe wucltui.dll
      regsvr32.exe wups.dll
      regsvr32.exe wups2.dll
      regsvr32.exe wuweb.dll
      regsvr32.exe qmgr.dll
      regsvr32.exe qmgrprxy.dll
      regsvr32.exe wucltux.dll
      regsvr32.exe muweb.dll
      regsvr32.exe wuwebv.dll
    8. Type these separate commands into the Command Prompt:
      netsh winsock reset
      netsh win http reset proxy

      netsh winsock reset command windows update could not be installed because of error 2149842967
    9. Thereafter, restart services by entering these Command Prompt commands:
      net start appidsvc
      net start cryptsvc
      net start bits
      net start wuauserv
    10. Then restart your desktop or laptop.

Those are some resolutions that can feasibly fix error 2149842967. They aren’t necessarily guaranteed fixes for everyone, but resetting or reinstalling Windows 10 should always be the last potential resolutions for resolving Windows 10 update issues like error 2149842967.

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