Xbox Wireless Controller error code 10 in Windows 10 [FIX]

Ivan Jenic
by Ivan Jenic
Troubleshooting Expert
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Xbox Controller error 10 fix

Windows 10 is the most versatile operating system in the world as Microsoft designed it to work with the high variety of peripherals and other devices in order to give users the best possible experience.

Unsurprisingly, the Xbox Wireless Controller has become one of the most popular peripherals for Windows 10 since many users own a Xbox One, and having this gamepad on both platforms kills two birds with one stone.


However, not everything goes smoothly for those who use an Xbox Wireless Controller as the main gamepad on their computers: there’s an ongoing issue that forces Xbox Wireless Controllers to struggle staying connected to Windows 10.

This problem is called error 10 and can occur with other peripherals, as well. This is a very annoying issue since it forces users to re-connect their controllers every time it happens.

If this problem is affecting you as well, we’ve prepared some solutions that will, hopefully, solve the problem.

Solve error code 10 with Xbox Wireless Controller

  1. Change power settings
  2. Install the latest drivers
  3. Install the latest Windows 10 version
  4. Buy a new controller

1. Change power settings

Perhaps the most common solution for Xbox Wireless Controller error code 10 is changing its power settings.

Windows 10 has an option to allows the system to turn off some peripheral devices in order to save power. So, all you need to do is turn this feature off.

Here’s exactly what you need to do:

  • Go to Search, type devicemng, and open Device Manager
  • Expand the Network Adapters section
  • Right click on Xbox Wireless Adapter for Windows
  • Click on the Power Management tab
  • Uncheck Allow the computer to turn off this device to save powerAllow computer turn off device save power

After performing this, restart your computer and you should have no problem keeping your Xbox Wireless Controller connected.

Although this solution is effective in most cases, there are some users for who this workaround wasn’t helpful. If you’re one of them, check out the solutions listed below.

2. Install the latest drivers

Another solution some people suggest is installing the latest Xbox Wireless Controller drivers.

However, we have to say this solution won’t solve anything in most cases because most people already have the latest drivers installed. On the other hand, if you don’t have the latest drivers, go and update them right now.


Here’s how to update Xbox Wireless Controler drivers in Windows 10:

  • Go to Search, type devicemng, and open Device Manager
  • Expand the Network Adapters section
  • Right click on Xbox Wireless for Windows, and select Update Driver software…
  • If a new driver is available, follow the further instructions to install it
  • Restart your computer once the installation is done

Please note that downloading and installing the wrong driver versions can cause permanent damage to your PC, therefore use extra caution.

We strongly recommend TweakBit’s Driver Updater (approved by Microsoft and Norton) to automatically download all the outdated drivers on your PC. Disclaimer: some features of this tool are not free.

3. Install the latest Windows 10 version

This error doesn’t just occur in Windows 10, but also in previous versions of the system.

Because of this, it’s possible that installing the latest major update for Windows 10 can solve the problem, especially if we know that Microsoft works on better Xbox/Windows 10 integration in every new update.

In fact, some users confirmed that the problem disappeared after they installed the latest Windows 10 version. So, you might get lucky with this fix, too.

4. Buy a new controller

The cause of the issue might pe the controller itself. In this case, replacing the controller could solve the Code 10 error.

A very rare possibility is that the controller is not compatible with the current version of Windows.

We hope at least one of these tips help you solve the Xbox Wireless Controller issue in Windows 10. If you have any questions, comments, or suggestions, just let us know in the comment section below.


Editor’s Note: This post was originally published in March 2017 and has been since updated for freshness, and accuracy.

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  • In this post/article there should be mentioned that to find the “Power Management” tab, you need to enable it in your BIOS first for it to show up, if its not already enabled. In the BIOS it would be under something like “Wake up event setup”, and then “Resume from USB” or Wake up by USB”.