0x8004de44: What Is It & How to Fix This Error

Error code 0x8004de44 is a common error for OneDrive users. The message appears when they try to log in. If you are getting this error message, something went wrong when connecting with the server or even when trying to access your files or folders on OneDrive.

Granted, most users tried restarting the application, but it bore no fruits. Continuous attempts to log in could lock your account temporarily, as it may be interpreted as someone tampering with your account. To get around the error, try the solutions below. 

What causes the error code 0x8004de44?

If you’ve tried to log in to your OneDrive account but keep getting the There was a problem signing you in. Please try again in a few minutes (Error code 0x8004de44), below are some possible causes:

• Your anti-virus software is blocking Onedrive login – Some antivirus programs and firewalls tend to block certain programs.
• Internet connection is not working – An unstable or slow internet connection may prevent access to your account.
• Problem with your account – If you’ve been trying to log in, but keep getting an error message, it’s possible that there’s something wrong with your account. 
• Unrecognized device –  This can happen if you try logging into Onedrive from an unfamiliar device or browser especially if you have enabled multi-factor authentication. 
• Invalid email address – It is possible that the email you’re trying to log in with is expired, and that’s why you can’t access OneDrive.
• You’ve already signed in with the same Microsoft account on the device – If you’re trying to sign into multiple sessions on the same device, you may encounter the error code 0x8004de44.
• Server issues – Any program can experience downtime, especially if undergoing maintenance.

How do I fix error code 0x8004de44?

A few preliminary checks before the advanced solutions include:

• Your PC may unexpectedly lose its Wi-Fi connection, so make sure that your network connection is stable.
• Check and update your OneDrive app.
• Try logging in from a different device if available.
• Verify that OneDrive service status is up and running.
• Sign out of all your OneDrive accounts, then sign back in.
• Restart your PC to clear out any temporary files.

1.  Run the Windows Store apps troubleshooter

1. Hit the Start Menu icon and click on Settings.
2. Click on System on the left pane then Troubleshoot on the right pane.
3. Select Other troubleshooters.
4. Scroll down, locate Windows Store Apps, and click the Run button.

2. Reset OneDrive

1. Hit the Windows key and click on Settings.
2. Click on Apps on the left pane then Apps & features on the right pane.
3. Locate the OneDrive app, click on the three vertical ellipses, and select Advanced options.
4. Click on Reset.

When you reset an application in Windows, it removes all of the information and settings for that app. The reset process can be used to fix a misbehaving application or to return it to its default state.

3. Reinstall OneDrive

1. Hit the Windows key and click on Settings.
2. Click on Apps on the left pane then Apps & features on the right pane.
3. Locate the OneDrive app, click on the three vertical ellipses, and select Uninstall.
4. Confirm Uninstall in the next prompt.

Also, when uninstalling, ensure you remove any software leftovers. There may be corrupt files present that could interfere with a fresh install of the application and cause the same issues.

It is also possible that the issue is application-based, so we recommend trying a web browser. For faster signing in, you need a user-friendly and modern browser with interactive features such as Opera.

If you’re still experiencing problems signing in, it’s possible that your account has been disabled or something else is wrong. In this case, it is best to get in touch with Microsoft support and report the issue.

We also have answers on what to do if your OneDrive gets full, so don’t hesitate to check out our detailed article to that effect.

In case you got around the issue with a solution not mentioned here, we’d love to hear about it. Share with us in the comment section below.