FIX: Error code 0x80070035 in Windows Internal Network

by Ivan Jenic

Troubleshooting Expert

March 24, 2020

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Internal networks should be simple to configure and use. Nonetheless, instead of the advancements in the field, users are experiencing issues with the connectivity.

Most of the time, the error concerning the internal network comes with the error code ‘0x80070035’ and ‘The network path was not found’ message.

In order to help you address this, we compiled the list of the probable solutions. Check them out below.

How do I fix error 0x80070035 on Windows?

Table of contents: 

1. Check TCP/IP NetBIOS Helper service
2. Enable NetBIOS
3. Disable third-party firewall
4. Reset the Windows 10 Update components
5. Run SFC scan
6. Run the Update Troubleshooter
7. Whitelist the Windows Update servers
8. Run DISM

1. Check TCP/IP NetBIOS Helper service

In order for an internal network to function in a seamless manner, you’ll need to confirm that the TCP/IP NetBIOS Helper service is running in the background at all time.

This service should be enabled to permanently run with the system, but there are reports that it stops after critical system changes imposed by Windows Updates.

Here’s how to check and re-enable TCP/IP NetBIOS Helper service:

1. In the Windows Search bar, type Services, and open Services from the list of the results.
2. Navigate to TCP/IP NetBIOS Helper.
3. Right-click on it and open Properties.
4. Under the ”Startup type” section, select Automatic and confirm changes.
5. Restart your PC and look for changes.

2. Enable NetBIOS

Another thing which should capture your attention once the error like this emerges is to NetBIOS over TCP.

The error itself implies that this feature is disabled and, by enabling it, you should be able to address the error permanently.

Here’s how to enable NetBIOS over TCP:

1. Press Windows key + R to summon the Run elevated command-line.
2. In the command-line, paste NCPA.CPL and press Enter.
3. Right-click on your default network and open Properties.
4. Highlight Internet Protocol Version 4 (TCP/IPv4) and click on Properties below.
5. Click Advanced.
6. Select the WINS tab.
7. Click on ”Enable NetBIOS over TCP” and confirm changes.

3. Disable third-party firewall

Finally, if you’re 100% that the internal network configuration works as intended but the error keeps reappearing, you should consider disabling the third-party firewall.

Most of the modern antivirus suits come with the third-party firewalls. This extra layer of protection is more than welcomed, but it nothing can guarantee that it won’t interfere with your internal network.

By disabling it, some users sorted out the error ”0x80070035” for good. So, make sure to give it a try and look for yourself.

Maybe it’s time for another firewall. We got your back with a list of the best options!

4.  Reset the Windows 10 Update components

The next workaround we’re going to try is resetting the Windows 10 update components. As the name says, this is an assemblage of components that basically makes downloading and installing Windows updates possible.

So, if we reset these components, there’s a good chance we’ll resolve our update problem. Here’s what you should do:

1. 1. Go to Search, type cmd, and open the Command Prompt as Administrator.
   2. Now, type in the following commands and press Enter after each one:
      • net stop wuauserv
      • net stop cryptSvc
      • net stop bits
      • net stop msiserver
   3. The next thing we’re going to do is renaming the SoftwareDistribution and Catroot2 folders by typing the commands below in the Command Prompt then press Enter after each command you type:
      • Ren C:WindowssoftwareDistribution SoftwareDistribution.old
      • Ren C:WindowsSystem32catroot2 Catroot2.old
   4. And finally, we’ll conclude the process with restarting the BITS, Cryptographic, MSI Installer, and Windows Update Services:
      • net stop wuauserv
      • net stop cryptSvc
      • net stop bits
      • net stop msiserver
   5. Now, close the Command Prompt, and restart your computer.

5. Run SFC scan

Now, let’s turn to troubleshooters. The first troubleshooter we’re going to try is the SFC scan. This is Windows 10‘s built-in ‘behind the scenes’ troubleshooter designed for resolving various system issues.

Here’s how to run the SFC scan:

1. Go to Search, type cmd, and open the Command Prompt as Administrator.
2. Type in the following command and press Enter: sfc/scannow
3. Wait for the process to finish (it will take some time).
4. Restart your computer.

6. Run the Update Troubleshooter

Chance are, you’re using at least Windows 10 Spring Creators Update (2017). Starting from this version, there’s a simple troubleshooting tool for dealing with various issues, including our troubles with Windows Update.

Here’s how to run it:

1. Go to the Settings app.
2. Head over to Updates & Security > Troubleshoot.
3. Now, click Windows Update, and go to Run the troubleshooter.
4. Follow further instructions, and let the wizard finish the process.
5. Restart your computer.

Be wise and use a third-party troubleshooting tool: it’s friendlier and more efficient. Like always, we got the best list!

7. Whitelist the Windows Update servers

If you can’t install Windows updates, there’s also a chance your system blocks the Windows Update servers. So, make sure to whitelist them:

1. Go to Control Panel and open Internet Options.
2. Head over to the Security tab from the upper menu of the Internet options window.
3. Select the Trusted Sites option from the Security window, and click Sites.
4. Uncheck the Require server verification (https:) for all sites in this zone feature.
5. You will now have a box there that says Add this website to the zone. Type in the following addresses: http://update.microsoft.com and http://windowsupdate.microsoft.com
6. Click the Add button after you typed in the addresses above.
7. Save the settings and restart your computer.

8. Run DISM

And finally, the last troubleshooter we’re going to try is the DISM (Deployment Image Servicing and Management). This tool is more powerful than the SFC scan, and therefore, there’s a chance it will resolve the problem.

Here’s how to run it:

1. Type cmd in the Windows search bar, right-click on the Command Prompt and run it as an administrator.
2. In the command line, copy paste these lines one by one and press Enter after each:
   • DISM /online /Cleanup-Image / ScanHealth
   • DISM /Online /Cleanup-Image /RestoreHealth
3. Wait until the procedure ends (it might take up to 10 minutes).
4. Restart your PC.

FAQ: Learn more about Error code 0x80070035 and file paths

• What is Error code 0x80070035?

Error code 0x80070035 is a common Windows error that occurs when your PC cannot find the path of a network that it is connected to.

• What does Path not found mean?

The error message means that the operating system can’t find a file that it is looking for.

• What does Network Path mean?

A network path or Shared path is a location where you can store files and other resources like your local path.

That should do it. In case you have additional questions or suggestions make sure to post them in the comments section below.

Editor’s Note: This post was originally published in April 2018 and has been since revamped and updated in March 2020 for freshness, accuracy, and comprehensiveness.