Outlook Account Suspended: How to Get it Back

Outlook users often describe receiving the error Your account has been temporarily suspended. This might happen when you create a new Hotmail/Outlook account without a phone number.

Give it a few days, and it might eventually display this message when signing in. And if you, too, have been facing the problem, keep reading to learn about it!

Why is my Outlook account suspended?

Besides that, Outlook is also extremely strict in keeping its products and services up to its policies. If it happens to discover any suspicious activity, Microsoft temporarily suspends your account.

Using Windows Live at different locations, as well as sending unsolicited promotional or commercial content to people you don’t know, may lock down your account for a temporary period.

What can I do when the Outlook account is suspended?

1. Verify the account

NOTE

The phone number you’re entering doesn’t have to be the one associated with your account.

1. Log in to your suspended Microsoft account.
2. Enter your phone number to request a security code be sent to you via text message.
3. After the text arrives, enter the security code you received on your phone.
4. Immediately change your password to complete the unlocking process.

Once done, you should be able to access the suspended Outlook. And make sure to change the password right away to prevent the issue from reappearing.

2. Try a different phone number

In case of not getting any security code in the next few minutes, you may want to try a different number. That’s also recommended if the usage limit exceeds the error message when requesting the code.

This means the phone number has been used too many times in a short time or that Microsoft detected a form of unusual activity related to the phone number itself.

3. Clear the browser cache

Tip

The procedure varies from one browser to another. This doesn’t change the fact that clearing your web browser’s cache, cookies, and history may remove data such as saved passwords, shopping cart contents, and more.

1. Launch Chrome, and press Ctrl + Shift + Delete.
2. Select All time from the dropdown menu, tick the checkboxes for Cookies and other site data, and Cached images and files, then click on Clear data.
3. Once done, exit all browser windows and then re-open the browser.

One way or another, you’ve done something that violates the Microsoft Services Agreement. That’s why you’ve seen the Your account has been temporarily suspended Outlook error, but we hope you’ve addressed the issue already.

Before you leave, find out how to speed up Outlook in Windows.

If you have any more questions or suggestions, feel free to leave them in the comments section below.