Fix: ‘The app didn’t start in the required time’ on Windows 10
Apps are integral part of Windows 10, and we all use a wide range of apps on our PCs. Unfortunately, it seems that many users are getting “The app didn’t start in the required time” error message while trying to run certain apps. This sounds like a major problem, but fortunately, there’s a solution available.
How to fix “The app didn’t start in the required time” error message?
- Update the problematic app
- Reinstall the problematic app
- Make sure that the app isn’t blocked by firewall
- Make sure your internet settings are correct
- Change your file permissions
- Change registry permissions
- Check date and time
- Install the latest OS and Windows Store updates
- Run the Windows Store Apps Troubleshooter
- Clean boot your computer
Solution 1 – Update the problematic app
If certain app is giving you “The app didn’t start in the required time” error message, you might want to update it. Users reported having issues with Photos app on Windows 10, and according to them, updating the Photos app from Windows Store app fixed the problem for them. If you have problems with Photos app on Windows 10, you might want to have a look at some of our older articles.
It’s worth mentioning that “The app didn’t start in the required time” error message can affect almost any application, so make sure that all of your applications are up to date.
Solution 2 – Reinstall the problematic app
If your application is up to date but the problem still persists, you might have to reinstall it. Users reported that the problem was resolved after reinstalling the problematic app, so make sure you try that.
Solution 3 – Make sure that the app isn’t blocked by firewall
“The app didn’t start in the required time” error message can appear if your firewall is blocking the problematic app. To fix this problem, open your firewall and make sure that the problematic app is added to the list of exceptions in your firewall.
Solution 4 – Make sure your internet settings are correct
Sometimes “The app didn’t start in the required time” error can be caused by your network configuration. To fix this problem it’s advised that you change your DNS settings. To do that, follow these steps:
- Press Windows Key + S and type Network and Sharing. Choose Network and Sharing Center from the list of results.
- When Network and Sharing Center opens, select your connection on the right side.
- Click the Properties button.
- Select Internet Protocol Version 4 (TCP/IPv4) from the list and click the Properties button.
- Check Use the following DNS server addresses and enter 126.96.36.199 as a Preferred DNS server and 188.8.131.52 as an Alternate DNS server.
- Click OK to save changes.
- After changing your DNS, the issues with “The app didn’t start in the required time” should be resolved.
Solution 5 – Change your file permissions
Sometimes certain components of Windows 10 don’t have appropriate permissions and therefore can’t run properly. To fix this problem, you need to change Security permissions for Windows folder. To do that, follow these steps:
- Open File Explorer and navigate to C: partition. Locate Windows folder, right click it and choose Properties.
- Navigate to Security tab. In Group or user names section select ALL APPLICATION PACKAGES. Check the permissions for the selected group. By default, Read & execute, List folder contents and Read should be enabled. If any of these options isn’t checked, proceed to the next step. If all these options are checked, you might want to skip this solution.
- Click the Advanced button and then click the Change permissions button.
- When Advanced Security Settings for Windows window opens you need to check the Owner. By default it should be TrustedInstaller. If the owner is set to TrustedInstaller, you’ll have to change it in order to make the changes. If the owner isn’t set to TrustedInstaller, navigate to Step 10.
- Click the Change link next to the owner’s name.
- Select Advanced button.
- Click Find now button. List of users should appear. If you’re using administrator account, select Administrators from the list and click OK.
- Click OK again to add the Administrators group.
- Click Apply and OK to change the owner. After you’ve changed the owner, you’ll need to repeat Step 3 again.
- Click Add.
- Click on Select a principal.
- In Enter the object name to select section enter ALL APPLICATION PACKAGES and click Check Names and OK.
- Set Type to Allow. Set Applies to This folder, subfolders and files. Check Read & execute, List folder contents and Read in basic permissions section. Click OK.
- Check Replace all child object permission entries and click Apply and OK.
Now you have to repeat all these steps for C:\Users, C:\Program Files and C:\Program Files (x86) folders. Bear in mind that you need to give All Application Packages Full Control for the C:\Users directory.
Solution 6 – Change registry permissions
To change the registry settings, you need to do the following:
- Press Windows Key + R and type regedit.
- Once Registry Editor starts, locate HKEY_USERS, right click it and choose Permissions.
- Select ALL APPLICATION PACKAGES from the list and make sure that permission to Read is set to Allow.
- Repeat the same process for HKEY_CLASSES_ROOT key.
- Navigate to HKEY_LOCAL_MACHINE key and check permissions for HARDWARE, SAM, SOFTWARE and SYSTEM just like in Step 3.
Solution 7 – Check date and time
If your date and time information is incorrect, this often triggers Windows Store issues, including app launching issues. So, the quickest way to fix the problem is to check your date and time settings.
If necessary, you can change your date and time options from Settings > Time & Language. Select the corresponding time zone and restart your computer. Then launch the problematic app again to check if the issue persists.
Solution 8 – Install the latest OS and Windows Store updates
If nothing worked, try updating your computer. If the latest Windows 10 updates address specific Windows Store updates, installing them may come in handy.
At the same time, make sure that you’re running the latest Windows Store version. If your Windows Store app version is outdated, this might explain why you’re getting the error ‘The app didn’t start in the required time’.
Here’s how to update your OS and Windows Store app:
- Go to Settings > navigate to Update & Security > go to Windows Update
- Select the ‘Check for updates’ button and wait until your computer has installed the available updates
- Now, launch the Windows Store app > click on the three-dot menu > select Download and Updates
- Wait until Windows has downloaded and installed the latest Windows Store updates
- Restart your computer and try to launch the problematic app.
Solution 9 – Run the Windows Store Apps Troubleshooter
Windows 10’s built-in troubleshooter allows you to quickly fix general issues and bugs affecting the Microsoft Store apps. The tool simply scan all your apps and replaces any missing or corrupted app files.
Here’s how to run this tool:
- Go to Settings > navigate to Update & Security > select Troubleshoot
- Scroll all the way down and select Windows Store apps
- Launch the troubleshooter and wait until it completes the scan.
Solution 10 – Clean boot your computer
If you can’t launch your Windows Store apps due to software incompatibility issues, try performing a clean boot. In this manner, your machine will start only with a basic set of drivers and apps.
- Go to Start > type msconfig > hit Enter to launch System Configuration
- Go to the General tab > select Selective startup > uncheck Load startup items
- Go to the Services tab > check Hide all Microsoft services > click Disable all
- Click Apply > click OK > Restart your computer and try to record audio again.
“The app didn’t start in the required time” error message can be rather inconvenient, but fortunately this issue can be easily resolved by using one of our solutions.
Editor’s Note: This post was originally published in April 2016 and has been since completely revamped and updated for freshness, accuracy, and comprehensiveness.
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