Audio jack not working on Laptop for Windows 10 [Full Fix]

Matthew Adams
by Matthew Adams
Windows & Software Expert
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  • If the audio jack stopped working, you can bid your favorite tracks farewell.
  • But you don't have to - check out some easy fixes to restore your laptop's sound capacities to former glory in no time.
  • Explore our Audio Troubleshooting Hub for more handy solutions to sharpen your sound.
  • Feel free to browse through our Tech Guides as well and get all the PC tips you'll ever need in one place.
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The audio jack is the connector point between audio devices and PC. However, that can sometimes suddenly stop working.

When that happens, connected headphones and speakers will have no sound. So if the headphone jack stopped working or the speaker jack is not working, this is how you can fix it.

What can I do if the audio jack stopped working?

1. Update the Sound Card Driver in Windows 10

Most sound issues are a consequence of incompatibility between the OS and the sound card. As such, updating the sound card and other audio input drivers in Windows 10 might fix the audio jack.

There are a couple of ways to update your drivers.

The first one focuses on the Device Manager and here’s how to do it:

  • Press the Win key + X hotkey to open the Win + X menu. You can select to open Device Manager from there.

  • First, select Sound, video, and game controllers in Device Manager.
  • Then you can right-click your sound card and select Update Driver Software.
  • Select Search automatically for updated driver software to scan for driver updates. If Windows finds any updates, it will automatically download them.
  • Even if Windows doesn’t find any driver update, it might still be worth checking for sound card driver updates on the device manufacturer’s website.
  • If you can’t update the driver, reinstall it instead to kick-start it. You can do that by right-clicking the sound card in Device Manager and selecting Uninstall.
  • Now when you restart your desktop or laptop, Windows will automatically reinstall the sound driver.

The second method, which happens to be our method of choice as well, consists of using a specialized third-party tool for the job. It’s simpler, more efficient, and hassle-free. What’s more, it’s absolutely FREE.

Install IObit Driver Booster

If your audio jack is failing, poor sound quality or no sound at all is imminent. The Driver Booster’s goal is to prevent such issues by making sure your adapters and sound card are in place, up to date, and corruption-free.

This tool will only download drivers from the official manufacturers’ websites, always compliant with authority and security tests from both Microsoft WHQL and IObit, and always on par with the right version.

This means your days of exhaustingly searching for the right version of drivers are over. Moreover, you can even set the Booster to activate the automatic driver update and check for the latest updates in real-time.

Let’s quickly look at its key features:

  • External device driver updates (for your Bluetooth, controller, modem, monitor, peripherals and more)
  • Repair features (System crashed, BSoDs, sound or network failures are usually associated with outdated or corrupted drivers, and IObit can easily take care of such issues)
  • Detects and updates outdated drivers effectively and you can even set it to run automatically
  • Check for updates in real-time
IObit Driver Booster

IObit Driver Booster

Forget all about outdated and missing drivers and get a taste of peace of mind with the IObit Driver Booster!

2. Reinsert the Audio Device in Audio Jack

If the sound suddenly goes off with speakers or headphones connected, first reinsert the audio device.

Unplug the device, clean the plug, and restart Windows. Reinsert the headphones or speakers into the desktop’s or laptop’s audio jack after the restart.

3. Run the Sound Troubleshooter in Windows

If the audio jack still isn’t working, run the sound troubleshooter. Windows has numerous troubleshooters that can fix software or hardware issues. This is how you can run the sound troubleshooter in Windows 10.

  • Right-click the speaker icon on your system tray to open the context menu. There you can select Troubleshoot sound problems to open the troubleshooter in the snapshot below.

  • If you can’t find that option on the speaker context menu, click the Cortana button on the taskbar and enter sound troubleshooter. Then select to open Find and fix audio playback.
  • Click Advanced and select Apply repairs automatically.
  • Press the Next button to run the sound troubleshooter.

4. Enable Audio for the Line-in Connection

It might be the case that you’ve muted the line-in connection to your desktop’s sound card. Consequently, devices plugged into the audio jack will not produce any sound. You can configure line-in connection sound as follows.

  • Click the Cortana button on the taskbar, and then enter audio devices in the search box.
  • Select Manage audio devices to open the window below.

  • Click the Playback tab, select Speakers (or another external audio device) and press the Properties button.
  • Next, select the Levels tab, and then you can press Mute under Line in to enable line-in connection sound.

5. Turn off Sound Enhancements

Windows 10 has sound enhancements that supposedly enhance the audio effects. However, they can also be an audio hindrance. So it might be worth switching off the enhancements to see if that fixes the sound.

  • Enter audio devices in the Cortana search box. Select Manage audio devices to open the window below.

  • Now you can right-click the headphones or speakers plugged into the audio jack and select Properties.
  • Select the Enhancements tab shown in the snapshot below.

  • Deselect the Disable all sound effects option there. Alternatively, you can manually deselect the selected sound enhancement checkboxes.
  • Press the Apply > OK buttons on the window.

6. Check That the Connected Audio Device is the Default Playback Device

It might be the case that the headphones or speakers plugged into audio jack have not automatically been set as the default device. In which case, you won’t hear sound from them.

You can select the default playback device as follows.

  • Open the Sound window by entering ‘audio devices’ in the Cortana search box. Click Manage audio devices to open further options.
  • Now click the Playback tab to open a list of connected audio devices. Select the device plugged into the audio jack, and click the Set default button.
  • Press the Apply > OK buttons to confirm the new default setting.

Those are a few ways you can feasibly fix an audio jack that stops working. If none of the above suggestions fix it, then your audio device’s jack might require repairs or replacement.

If the speakers or headphones are still within warranty, return them to the manufacturer for repairs. Let us know how did the troublehsooting work for you by reaching for the comments section below.

FAQ: Learn more about audio jack issues in Windows 10

  • How do I test my headphone jack?

Open the Control Panel -> Hardware and Sound -> Sound -> Playback tab and re-plug your headphone into its jack. If your PC won’t recongnize your headphones, follow these easy fixing steps.

  • Why do headphone jacks stop working?

The connector surfaces can wear out in time or there can be interferences with your Bluetooth module. Take a look at this comprehensive guide to see what to do if Windows 10 fails to find Bluetooth headphones.

  • How do I fix my front audio jack is not working?

The first thing you need to do is to update your sound card driver. We recomand a specializied tool for this job. Explore more handy solutions in this complete guide.

Editor’s Note: This post was originally published in August 2017 and has been since revamped and updated in July 2020 for freshness, accuracy, and comprehensiveness.

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