FIX: Lenovo laptop sound not working in Windows 10

by Milan Stanojevic

Deputy Editor

Last update:April 7, 2021

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Users have reported having sound issues with Windows 10 Lenovo laptops. This can be an extremely frustrating issue, as you can’t play any sort of audio files on your Lenovo PC.

The reasons that can cause this sort of issue can be extremely varied, ranging from issues with your physical sound card, to missing drivers installed on your PC.

However, there’s a way to fix these problems for your laptop, and today we’re going to show you how to fix sound on Lenovo laptops.

This article will also help you if the Lenovo speakers not working or if the Lenovo audio not working on your laptop.

What can I do if the sound on Lenovo laptop isn’t working?

1. Uninstall the sound driver from Device Manager

1. Press Win+X keys on your keyboard and select Device Manager.
2. Click on the Sound, video and game controllers option, right-click on the audio device and select Uninstall.
3. Restart your PC. After the restart process is completed, Windows will attempt to reinstall the driver.

You need to know that the system will install a default driver, not the exact one for your device. If this didn’t solve the problem, follow the next solution.

2. Update the audio driver

2.1 Update the drivers manually

1. Press the Windows + X keys on your keyboard and select Device Manager.
2. Click on the Sound, video and game controllers option right-click on the audio device, and select Update driver.
3. Select the option Search automatically for updated driver software.
4. Restart your PC.

2.2 Update drivers automatically

Windows 10’s driver updater isn’t all that reliable, and sometimes a scan might not even yield any results at all.

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However, third-party driver updaters don’t have this issue, which is also the case with the recommended solution below.

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3. Lenovo audio drivers not working

1. Open your browser and go to the Lenovo support website.
2. Choose the PC section and then select View product support.
3. Now search for the correct product or download the Lenovo Service Bridge to automatically detect your product.
4. Select the audio drivers and download them.
5. Now repeat solution number 2 but at the third step, instead of searching automatically for drivers go for the second choice, to Browse my computer for drivers software and select your drivers from your hard drive.

If you own a Lenovo laptop, in the unlikely event that the driver updating was not successful, you will need to visit the manufacturer’s website and download the correct drivers as shown in the steps above.

4. Check if your sound settings are correct

1. Right-click the sound icon found in the Windows 10 taskbar and select Open sound settings.
2. Inside the Sound Settings window, make sure that in the section Choose your output device the appropriate device is selected.
3. Make sure the volume is not set to Mute.
4. Scroll down and select App volume and device preferences.
5. Inside that screen make sure that the apps you’re using to listen to music are not muted, and that the output and input options are chosen properly.
6. Try to play sound again.

Fixing the sound settings might restore the sound to normal but if this didn’t fix your issue, please follow the next method.

5. Change the properties of your audio device

1. Right-click the sound icon found in the Windows 10 taskbar and select Sounds.
2. Select the Playback tab, select your speakers (Default) and click on Properties.
3. In the Advanced tab select the drop-down list and choose all the options one by one. Click the Test button after each change to see if it works.

Changing the sample rate worked for some users so if they managed to fix the sound problem, make sure you try it also.

6. Restart Audio Services

1. Press the Windows key + R, type services.msc and hit Enter.
2. Find Windows Audio in the list and double click it.
3. Set Startup type to Automatic, then press Stop and press Start.
4. Click Apply and check to see if the issue is solved.

In this article, we explored the best troubleshooting methods available to fix sound issues on Lenovo laptops.

We also hope that this guide helped you solve the problem with the audio services not responding for your Windows 10 Lenovo laptop.

If you still have audio issues on your PC, you can fix them now with the help of this simple guide. Let us know if this guide helped you by using the comment section below.

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