Fix: I Cannot Open any Apps After Windows 8.1/Windows 10 Update

By: Marian Cularea
5 minute read
can't open windows store apps

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If you upgraded your operating system to the new Windows 10, then you most certainly noticed that some of your apps, if not all of them, fail to start properly or they give you error messages along the way.

If you cannot open any Windows 10 apps, follow the tutorial available below for a quick and easy fix. 
Fix I cannot open any Windows 8.1, Windows 10 Metro apps after updates
Most of the Windows apps that won’t work in Widows 8.1 and Windows 10 will also have an “X” in the lower right side of the icon on the Start menu. The application usually either freezes when you want to start it or it gives you a specific error message like “Store failed with error: This application does not support the contract specified or is not installed” and many others.

Tutorial on how to open Windows 10 Apps

  1. Run SFC scan
  2. Show hidden files and folders
  3. Uninstall problematic apps
  4. Sync licenses
  5. Update Windows Store Apps
  6. Run the Windows Store Apps Troubleshooter
  7. Clear Store cache
  8. Use DiskCleanup
  9. Disable your antivirus/ firewall/ VPN
  10. Scan your system
  11. Reset your PC

1. Run SFC scan

  1. Go to Search > type cmd
  2. A command prompt icon should appear > right click on it
  3. Select the “Run as Administrator” option
  4. Click YES  if you are prompted to enter your user account and password
  5. In the Command Prompt window, enter the following command: sfc /scannowSFC scan
  6. Press the “Enter” key on the keyboard.
  7. Let the System File Checker finish the process.
  8. Close the Command Prompt window.
  9. Reboot the Windows 8.1 or Windows 10 operating system.
  10. Check to see if your apps are functioning correctly after the reboot.

2. Show hidden files and folders

  1. Go to Start > type “folder” without the quotes > select the first result “File Explorer options”
  2. Select the “View” tab located in the upper side of this window.
  3. Locate the option “Show hidden files, folders, and drives” > hit Applyshow hidden files and folders
  4. Select the “OK” button to close this window.
  5. Now, navigate to This PC > double click to open the “C:” partition where Windows 8.1 or Windows 10 is installed.
  6. Go to Program Files > select the “WindowsApps” folder.windows apps folder
  7. Right-click on this folder > go to the “Properties” option.
  8. Select the “Security” tab located in the upper side of the Properties window.
  9. Change the permissions for this folder to the “Administrator” group > hit Apply > OK.
  10. Reboot yourWindows 8.1 or Windows 10 device.
  11. Check to see if your apps are working again.

3. Uninstall problematic apps

  1. Go to Apps & Features > locate the problematic app
  2. Select the respective app > click on the “Uninstall” optionuninstall windows 10 apps
  3. Wait until the uninstall process is complete
  4. Go to the Microsoft Store
  5. Search the application you just uninstalled only this time select the “Install” feature to reinstall it
  6. Follow the on-screen instructions finish the installation process.
  7. Reboot your computer
  8. Check again to see if your app is working as it should.

4. Sync licenses

  1. Open the Windows Store > go to Settings
  2. Navigate to “App updates” > select “Sync licenses”
  3. After the process is completed, close the Windows Store and try opening your apps again
  4. If the problem persists, reboot your Windows 8.1 or Windows 10 operating system and try again.

5. Update Windows Store Apps

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  2. Click “Start Scan” to find Windows issues that could be causing PC problems.
  3. Click “Repair All” to fix all issues.

  1. Launch the Windows Store app
  2. From Windows Store, go to the Settings”option
  3. From the “Settings” window, select the “App updates” > enable the feature that automatically updates apps
  4. Go back to the three dot menu > select Download and Updates > update your appsupdate windows store apps
  5. RebootWindows 8.1 or Windows 10 once more and check if  apps are working.

6. Run the Windows Store Apps Troubleshooter

Windows 10 also features a series of dedicated troubleshooters that allow you to quickly fix general issues. Speaking of which, if you can’t launch your Windows 10 apps after installing the latest OS updates, there is one troubleshooter that you can use to fix the problem.

  1. Go to Settings > Update &Security > select Troubleshoot
  2. Scroll down and select the Windows Store Apps Troubleshooter > run the tool.

windows store apps troubleshooter

7. Clear Store cache

If you’re having issues when using your Windows Store apps, the cache may be the culprit. Fortunately, there’s a quick way to clear Store cache.

  1. Go to Start > type ‘run’ >hit Enter to launch Run > enter WSReset.exeWSReset command
  2. Now enter the WSReset.exe command again
  3. An empty Command Prompt window should now appear on the screen
  4. Wait for a few seconds (or minutes depending on your cache size)
  5. The Windows Store will pop on the screen as soon as the reset is completed.

8. Use DiskCleanup

If the issue persists, it’s time to clear the cache on your computer as well. The quickest way to do this is by running DiskCleanup.

  1. Go to This PC > right click on your main partition > go to Properties
  2. In the Properties window, you’ll find an option called ‘Disk Cleanup’ located somewhere in the middle of the page > select itdisk cleanup
  3. The tool will then calculate how much space it could free up
  4. You can then select which files and folders to want to clean > hit OK and wait until the process finishes.

free up space disk cleanup

9. Disable your antivirus/ firewall/ VPN

In rare cases, your cyber security software may prevent your Windows 10 apps from launching. Fortunately, you can quickly fix this problem by temporarily disabling these tools. So, simply turn off your antivirus and firewall protection.

If you’re also using a VPN tool, disable it as well and check if this changes anything.

10. Scan your system

Malware may also prevent your Windows apps from opening. Run a full system scan to detect and remove any potential threats that may have sneaked into your system.

11. Reset your PC

Well, if nothing worked, try resetting your PC.

  1. Go to Settings >
  2. In the “Settings” window, go to Update & Security
  3. Navigate to Recovery
  4. Select “Reset this PC” > click on Get Startedreset windows 10
  5. You can choose to keep your files or remove them
  6. From there on, it is easy, you only need to follow the on-screen instructions to finish the reset process for your Windows 8.1 or Windows 10 device.

These are the steps you need to follow in order to get your apps up and running in theWindows 8.1 or Windows 10 operating systems. If you have additional questions regarding this article, please drop us a line in the comments section below and we will get back to you as soon as possible.

By the way, for additional steps on how to fix Windows Store app launch issues, check out the articles below:


Editor’s Note: This post was originally published in February 2015 and has been since completely revamped and updated for freshness, accuracy, and comprehensiveness.


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