Fix: ‘The message cannot be sent right now’ in Outlook

By: Ivan Jenic
2 minute read

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One of the most common issues in Microsoft’s Outlook service is the problem with sending emails. So in this article, we’re going to show you what to do if  “the message cannot be sent right now” error message pops out when you try to send an email with Outlook.

How to fix “the message cannot be sent right now” in Microsoft Outlook

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Solution 1 – Clear browsing data and try another browser

Before you take other, more serious actions, make sure your browser isn’t causing any problems. Clear all browsing data, including internet cache, history, and cookies before trying to send your email again. If that doesn’t help, try using different browser. If you manage to send an email from another browser, your old browser was the problem. If not, something else is going on.

Solution 2 – Make sure you haven’t reached the daily limit

Microsoft has various limitations for the number of emails that can be sent daily through Outlook. Make sure you didn’t send too many emails for 24 hours. Check out this page to see how to increase the limit, and take a look at other possible limitations that could prevent you from sending an email.


For various PC problems, we recommend this tool.

This software will repair common computer errors, protect you from file loss, malware, hardware failure and optimize your PC for maximum performance. Fix PC issues now in 3 easy steps:

  1. Download this PC Repair Tool rated "Excellent" on TrustPilot.com.
  2. Click “Start Scan” to find Windows issues that could be causing PC problems.
  3. Click “Repair All” to fix all issues with Patended Technologies (requires upgrade).

Solution 3 – Make sure your contacts have an email address

If you’re sending an email to a group of people, you need to make sure each contact has email addresses connected to their name. We know this sounds obvious, but Windows 10’s People app will also store contacts from your phone book, so you can easily end up sending an email to someone whose email you don’t have. Once you make sure all contacts are eligible, try to send an email once again.

We know all these solutions are pretty basic, but that’s just what worked for other people who encountered this issue. In case you have a solution that we didn’t list in this article, please let us know in the comments and we’ll update it. Also, share with us if some of these workarounds were helpful to you.

RELATED STORIES YOU NEED TO CHECK OUT:

For various PC problems, we recommend this tool.

This software will repair common computer errors, protect you from file loss, malware, hardware failure and optimize your PC for maximum performance. Fix PC issues now in 3 easy steps:

  1. Download this PC Repair Tool rated "Excellent" on TrustPilot.com.
  2. Click “Start Scan” to find Windows issues that could be causing PC problems.
  3. Click “Repair All” to fix all issues with Patended Technologies (requires upgrade).

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