Fix: Cannot Upload Photos to Photo Library ‘Error 0x80004005’

Marian Cularea By: Marian Cularea
4 minute read
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Home » Fix: Cannot Upload Photos to Photo Library ‘Error 0x80004005’


How do I solve error 0x80004005 when uploading photos to Photo Library?

  1. Import photos as admin
  2. Check Windows Firewall
  3. Disable startup apps
  4. Try to change devices

If you are trying to upload your photos from the smartphone or from a tablet to the photo library in Windows 8.1 or Windows 10 there are some cases where instead of the normal process you will get the error Error 0x80004005. But following the tutorial posted below will show you the necessary procedures that you need to take and fix your Error 0x80004005 in Windows 8.1 or Windows 10.
Cannot upload photos to photo library - Error 0x80004005
In the message along side with Error 0x80004005 you will also have the buttons to “Skip”, “Try again” or “Cancel” the process of uploading the photos to photo library. Unfortunately every time you choose “Try again” it will bring you to the same window with no other outcome then to cancel the upload process.

How to solve Error 0x80004005 if it does not let you upload photos to photo library in Windows 10, 8.1?

1. Import photos as admin

  1. Reboot your Windows 8.1 or Windows 10 device.
  2. When the operating system starts you will need to log on with your administrator account.
  3. Try again to copy your photos to the device and see if it works now.
    Note: Most of the users are having difficulties when uploading photos to the Windows device and they don’t have the right permissions to do so.

2. Check Windows Firewall

In this step, you will need to temporarily disable your Antivirus application.

  1. After you disabled it try and upload a photo to the photo library and check if you have the same error code.
  2. If you have the same error then we will disable the Windows Firewall as well for a short period just to see if the Firewall is blocking the upload process.
  3. Move the mouse cursor over to the upper right side of the screen.
  4. Left click or tap on the “Search” feature present in the Charms bar.
  5. In the search box write the following: “firewall” but without the quotes.
  6. Left click or tap on the “Windows Firewall” icon after the search is finished.
  7. Left click or tap on the “Turn off Windows Firewall (not recommended)”.
  8. Now try to upload your photos to the photo library and see if the process is working as expected.

3. Disable startup apps

  1. Move the mouse cursor over to the upper right side of the screen.
  2. Left click or tap on the “Search” button.
  3. Write in the search box the following: “msconfig”.
  4. After the search is finished left click or tap on the “msconfig” icon.
  5. Left click or tap on the “Services” tab.
  6. Check the box next to “Hide all Microsoft services” and then left click on the “Disable all” button.
  7. Left click on the “Startup” tab.
  8. Left click on “Open task manager”.
  9. In the “Task manager” window left click on the “Startup” tab.
  10. Now left click on one app at a time in that list and select the “Disable” button.
  11. You will need to close the “Task manager” window.
  12. Left click on the “OK” button inside the “System Configuration” window.
  13. Reboot the Windows 8.1 or Windows 10 device and see if a third party application was preventing you to upload your photos to the device.
  14. If this step worked you will need to find out exactly which app is causing the issues by disabling one app at a time following this tutorial posted above.

4. Try to change devices

In many cases, the problem may occur only between your devices. We strongly recommend you to check if they are in a good functionality before changing/resetting-reinstalling the OS. Here are some of the action you might want to perform before you do that:

  1. Try to transfer the files manually (from the primary device to another device, and then, try on your second device)
  2. Try to transfer images on the phone and from there to the library
  3. Change your devices, try another Windows PC in order to upload photos on library
  4. Change the device for the memory card

If you’re still having issues on your PC or you simply want to avoid them for the future, we recommend you to download this tool (100% safe and tested by us) to fix various PC problems, such as file loss, malware, and hardware failure.

That is pretty much it, applying the steps above you will manage to upload your photos to the photo library and get rid of Error 0x80004005 in Windows 8.1 or Windows 10. You can write us below any other thoughts or questions on this article and we will help you further.

READ ALSO: Windows 10 Could Get Customizable Lock Screens Just Like Windows Phone 8.1

Editor’s Note: This post was originally published in November 2014 and has been since revamped and updated for freshness, accuracy, and comprehensiveness.

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