- Many users complain about not being able to install the Epson scanner driver and we will show you in this article how to solve the issue for good.
- Uninstalling the printer by following the steps indicated in this article is one way of fixing this annoying problem right away.
- Performing a system restore to a date where this issue was not present will also help you.
- Using a dedicated third-party tool that will update and install the needed drivers is a reliable solution too, so give it a try.
Epson is one of the most known and used printers out there but as with many other popular tools, it does come with its share of problems in Windows 10.
Some users report they have been having trouble with the initial driver installation although they have followed the indicated steps in the installation process.
We will explore in this article what steps you need to make in order to install the Epson scanner driver, so make sure to keep on reading.
What to do if I can’t install the Epson scanner driver?
1. Uninstall the printer
- Open the printer and make sure it’s connected to your device.
- Double click on the Devices and Printers folder to open it.
- Check if there are any canceled and queued documents.
- Next, power off the printer and disconnect the data cable.
- Type Programs and Features in the Search bar and press Enter.
- Select your printer from the list and click on Uninstall/Change.
- Next, click OK and then press on Yes in the following window.
- Finally, you will see confirmation that the uninstall is complete. Click OK.
- Restart your device for the process to complete.
2. Disable your antivirus
Your antivirus software or firewall can often interfere with your Internet connection and cause your printer to not function properly.
In order to solve this issue, and see if this is actually the problem, you might want to temporarily remove your antivirus or firewall.
Since almost any antivirus software can cause this kind of problem, be sure to temporarily remove all third-party antivirus tools.
3. Perform a clean boot
- Sign in to your device as an administrator.
- Go to the Search bar and type in msconfig.
- Next, select System Configuration from the list.
- Go to the Services tab of System Configuration.
- Here, select Hide all Microsoft services, and then select Disable all.
- On the Startup tab make sure to select Open Task Manager.
- Next, in Task Manager, for each startup item, select the item and then select Disable.
- Close Task Manager and System Configuration as well and restart your device.
4. Do a system restore
- Press down the power button until the Automatic Repair message appears.
- Go to Troubleshoot, select Advanced options, and choose System Restore.
- Next, select your username and enter your password and click Next.
- Select the desired restore point, and follow the on-screen instructions to restore your PC.
- After your PC is restored, check if the problem still appears.
5. Use a dedicated software
Updating the drivers manually can be a time-consuming process and there may be a situation where you install the wrong driver, which could have a negative effect.
Consider using a dedicated third-party tool that will not only install the correct driver for your Epson printer but will ensure that the driver stays updated.
Various errors are the result of a malfunctioning driver. When this is the case, you may need to update or reinstall completely this specific component. As the process is not straight-forward to complete, we recommend using an automated tool for the job. Here's how to do it:
- Download and install DriverFix.
- Launch the app.
- Wait for the software to detect all your faulty drivers.
- You will now be presented with a list of all the drivers that have issues, and you just need to select the ones you’d liked fixed.
- Wait for DriverFix to download and install the newest drivers.
- Restart your PC for the changes to take effect.
Keep your Windows safe from any type of errors caused by corrupted drivers, by installing and using DriverFix today!
Disclaimer: this program needs to be upgraded from the free version in order to perform some specific actions.
With this last recommendation, we will conclude our article. We hope that by performing the steps indicated here you managed to fix not being able to install the Epson scanner driver.
Moreover, we’ve got some quick fixes to apply if you happen to encounter an error saying The printer driver package could not be installed.
As always, your comments are welcomed, so don’t hesitate to write us in the dedicated section below.