FIX: Unable to Upgrade Windows 7 to Windows 10
I’m sure you were absolutely delighted when you found out that you’ll be able to upgrade your Windows 7 to Windows 10 for free. But when the big day came, an unexpected error 0x80246007 hit computers. So what should you do? Don’t worry, we got the solution.
What to do if Windows 7 won’t upgrade to Windows 10?
Solution 1 – Run the Update Troubleshooter
But since the troubleshooter doesn’t get the job done every time, you can try some of the following solutions, as well.
Solution 2 – Restart the BITS service
BITS (Background Intelligent Transfer Service) allows your computer to receive updates. If something is wrong with this service, you probably won’t be able to receive any updates, including Windows 10 upgrade.
This problem is especially connected with 0x80246007 because it tells you that something is wrong with your updates services. So, to solve this, try to restart the BITS service, and see if you’re able to download the upgrade again.
Here’s how to restart Background Intelligent Transfer Service:
- Go to Start Menu, and open Control Panel from Administrative Tools folder
- In Control Panel, go to Administrative Tools
- Open Services
- Right-click the Background Intelligent Transfer Service (BITS) service, and then click Properties
- On the General tab, next to Startup type, make sure that Automatic (Delayed Start) is selected (Select it, if it isn’t)
- Also, next to Service Status, make sure that Start is checked
- Click OK
- Restart your computer
After you start your computer again, try to update now, if you’re still unable to download Windows 10, try the solution below.
Solution 3 – Perform a registry tweak
- Open Start Menu and enter regedit in the search box
- Open Registry Editor
- Navigate to the following path:
- Make sure that the value of AppData is:
%USERPROFILE%\AppData\Roaming(If it isn’t, change it by double-clicking on AppData)
- Close the Registry Editor and try to run the update again.
Solution 4 – Disable your antivirus
When it comes to updating your system, one of the most useful solutions to fix issues and errors is to turn off your antivirus software. If you also use a firewall or a dedicated anti-malware tool, disable those tools as well.
Solution 5 – Use a different user account
Make sure that you’re trying to install Windows 10 using an administrator account. If your computer hosts several users accounts, check for updates using a different account.
That’s all, I hope that you’ll be able to download and install Windows 10 from your Windows 7 computer after running one of these fixes.
However, if you have any comments, suggestions or questions, write them down in the comment section below. We would love to read them, and maybe help you further.
If you have any other Windows 10-related issues you can check for the solution in our Windows 10 Fix section.
RELATED POSTS TO CHECK OUT:
- FIX: ‘This tool can’t update your PC’ update error
- Full Fix: Windows 10 Boot Loop After Update
- Fixed: Microsoft Store Apps are Not Updated Automatically in Windows
Editor’s Note: This post was originally published in August 2015 and has been since updated for freshness, and accuracy.
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