Fix: Unable to Upgrade From Windows 7 to Windows 10

By: Ivan Jenic
2 minute read

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I’m sure you were absolutely delighted when you found out that you’ll be able to upgrade your Windows 7 to Windows 10 for free. But when the big day came, an unexpected error 0x80246007. So what should you do? Don’t worry we got the solution.
windows 7 upgrade error wind8apps
Of course the first thing you should try is running the Update Troubleshooter. So, go to Control Panel, Troubleshooting and Update Troubleshooter, and see if there are any fixes offered. But since the troubleshooter doesn’t get the job done every time, you can try some of the following solutions, as well.

Solution 1 – Restart BITS service

BITS (Background Intelligent Transfer Service) allows your computer to receive updates. If something is wrong with this service, you probably won’t be able to receive any updates, including Windows 10 upgrade. This problem is especially connected with 0x80246007, because it tells you that something is wrong with your updates services. So, to solve this, try to restart the BITS service, and see if you’re able to download the upgrade again.

Here’s how to restart Background Intelligent Transfer Service:

  1. Go to Start Menu, and open Control Panel from Administrative Tools folder

  2. For various PC problems, we recommend this tool.

    This software will repair common computer errors, protect you from file loss, malware, hardware failure and optimize your PC for maximum performance. Fix PC issues now in 3 easy steps:

    1. Download this PC Repair Tool rated "Excellent" on TrustPilot.com.
    2. Click “Start Scan” to find Windows issues that could be causing PC problems.
    3. Click “Repair All” to fix all issues with Patended Technologies (requires upgrade).

  3. In Control Panel, go to Administrative Tools
  4. Open Services
  5. Right-click the Background Intelligent Transfer Service (BITS) service, and then click Properties
  6. On the General tab, next to Startup type, make sure that Automatic (Delayed Start) is selected (Select it, if it isn’t)
  7. Also, next to Service Status, make sure that Start is checked
  8. Click OK
  9. Restart your computer

After you start your computer again, try to update now, if you’re still unable to download Windows 10, try the solution below.

Solution 2 – Perform a registry tweak

  1. Open Start Menu and enter regedit in the search box
  2. Open Registry Editor
  3. Navigate to the following path:
    • keysHKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders
  4. Make sure that value of AppData is: %USERPROFILE%\AppData\Roaming (If it isn’t, change it by double-clicking on AppData)
  5. Close the Registry Editor and try to run the update again

That’s all, I hope that you’ll be able to download and install Windows 10 from your Windows 7 computer after performing one of these fixes. However, if you have any comments, suggestions or questions, write them down in the comment section below, we would love to read them, and maybe help you further.

If you have any other Windows 10-related issues you can check for the solution in our Windows 10 Fix section.

Read Also: Fix: Windows 10 Update Failed Error 80072EE2

For various PC problems, we recommend this tool.

This software will repair common computer errors, protect you from file loss, malware, hardware failure and optimize your PC for maximum performance. Fix PC issues now in 3 easy steps:

  1. Download this PC Repair Tool rated "Excellent" on TrustPilot.com.
  2. Click “Start Scan” to find Windows issues that could be causing PC problems.
  3. Click “Repair All” to fix all issues with Patended Technologies (requires upgrade).

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