FIX: Case-sensitive errors with File History in Windows 10, 8.1

Ivan Jenic
by Ivan Jenic
Troubleshooting Expert
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Case sensitive errors File History

The File History feature available in the new Windows 8.1, Windows 10 is a very useful program to have because it will rapidly and easily provide you with a backup copy of the library folders, Desktop, Internet Explorer and Contacts list. Unfortunately, this feature has some bugs in it. One of them being that when you restore a backup archive of the File history, it will not to place the case-sensitive letters in the name of the folders you backed up.
turn on file history windows 10
After the backup copy is restored, the folders will change for example from “Library” to “library” or from “Games” to “games”. Normally, this little bug won’t affect your usage of Windows 8.1, 10 but if you are using an application, for example, and you define certain case-sensitive folders, this might affect the work you are trying to accomplish.

SOLVED: Case-sensitive errors while using File History

Unfortunately, there is no option you can check while doing the File History backups which can assure you that the case-sensitive folders will be restored with capital letters.

The only option we have until Microsoft fixes this bug is to manually restore the proper name to the desired folders by simply renaming them .

  1. Right click on the specific folder.
  2. Left click on the “Rename” feature.
  3. Name the folder with a capital letter.
  4. Press the “Enter” button on the keyboard.

This is the simplest way we can fix this until Microsoft updates this File History feature to prevent a future folder name change during the process.

So, we will come back to you with more updates on this subject as soon as they are available for the Windows 8.1, Windows 10 operating system. If you have any other questions on this subject, let us know in the comments below and we will help you further with this situation.

UPDATE: If you want to access File History on Windows 10, first you need to find Control Panel. Locating the Control Panel on Windows 10 is a bit difficult compared to previous OS versions as Microsoft prefers to somehow hide it from users.

Speaking of backing up your files and folders, for more information about the best backup software to use on your computer, you can check out this guide. Read the description for each tool and download the one that best suits your needs.


Editor’s Note: This post was originally published in December 2014 and has been since updated for freshness, and accuracy.

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