Citrix Receiver A fatal error occurred on Windows 10 [FIXED]
A number of users have reported encountering this error message A fatal error occurred from Citrix Receiver, on Windows 10.
The reasons for this error message appearing seems to be varied, but the most common reasons are either faulty receiver settings inside the user’s profile or .NET requirements not being met. The latter option also makes the self-service window crash and show this error message.
In this article, we will explore some of the best troubleshooting methods to try and solve this issue. Please follow the methods presented in this list carefully to avoid causing any more complications. Read on to find out how to do it.
What to do if A fatal Citrix Receiver error occurs?
1. Download and install .NET Framework .NET 3.5 Service Pack 1
- Click on Cortana search in your Taskbar -> type Turn Windows features on and off -> select the first option from the top.
- Inside the Windows Features window -> deselect the box next to .NET Framework 4.6 Advanced Services.
- Wait for the process to complete -> click Close.
- Download the Microsoft .NET Framework 3.5 Service Pack 1.
- After the download is finished, run the installer -> select Install this feature.
- After the process is completed, click Close.
- Click on Cortana search in your taskbar -> type Turn Windows features on and off -> select the first option from the top.
- Inside the Windows Features window -> check the box next to .NET Framework 4.6 Advanced Services.
- Wait for the process to complete -> click Close.
Need to download .NET Framework on Windows 10? Here’s everything you need to know!
2. Install .NET 2.0 Service Pack 1
- Visit this official Microsoft link -> click the Download button.
- Install the software to your PC by following the on-screen instructions.
- Restart your PC, and then follow the next method.
3. Download and install Microsoft Visual C++ 2008 Service Pack 1 Redistributable Package
- Click here to download the feature.
- Run the installer and follow the on-screen instructions.
- Restart your PC, and follow the next step.
4. Install the Citrix offline plugin and Receiver for Windows 4.12
Citrix offline plugin:
- Visit this page -> download the software.
- Run and install on your PC.
Receiver for Windows 4.12:
- Visit this page ->save the installation file on your PC.
- Right-click it -> select Run as administrator.
- Follow the on-screen instruction to finish installing.
Please feel free to let us know if this guide helped you solve your issue by using the comment section below.
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