FIX: Citrix Receiver fatal error on Windows 10

Vladimir Popescu
by Vladimir Popescu
Managing Editor
Affiliate Disclosure
Share this article:

  • A fatal error occurred in the Citrix workspace can be caused by a faulty installation.
  • Usually, the Citrix receiver suggests a restart. 
  • The Citrix Fatal error during installation is a similar error message, with the same consequences.
  • In most cases, it's helpful to check the installation files or the .NET packages.

 

Citrix receiver a fatal error occured windows 10
To fix various PC problems, we recommend DriverFix: This software will keep your drivers up and running, thus keeping you safe from common computer errors and hardware failure. Check all your drivers now in 3 easy steps:
  1. Download DriverFix (verified download file).
  2. Click Start Scan to find all problematic drivers.
  3. Click Update Drivers to get new versions and avoid system malfunctionings.
  • DriverFix has been downloaded by 0 readers this month.

A number of users have reported encountering the following error message on Windows 10: A fatal error occurred. Would you like to restart Citrix Receiver?

The reasons for this issue are varied, but the most common reasons are either faulty receiver settings inside the user’s profile or .NET requirements not being met. The latter option also makes the self-service window crash and show this error message.

In this article, we will explore some of the best troubleshooting methods to try and solve this issue.

What can I do if a fatal Citrix Receiver error occurs?

1. Download and install .NET Framework .NET 3.5 Service Pack 1

  1. Type Turn Windows features on and off  in your home screen search bar.
  2. Select the first option from the top.
  3. Inside the Windows Features window, deselect the box next to .NET Framework 4.8 Advanced Services.deactivate .NET framework 4.8 - citrix receiver a fatal error occurred windows 10
  4. Wait for the process to complete then click Close.
  5. Download the Microsoft .NET Framework 3.5 Service Pack 1.
  6. After the download is finished, run the installer and select Install this feature.
  7. When the process is completed, click Close.
  8. Reopen Turn Windows features on and off and select the first option from the top.
  9. Inside the Windows Features window, check the box next to .NET Framework 4.8 Advanced Services.
  10. Wait for the process to complete, then click Close.

Here’s everything you need to know about downloading .NET Framework easily!


2. Install .NET 2.0 Service Pack 1

nstall .NET 2.0 Service Pack 1
  1. Go to the Microsoft source to download .NET Framework 2.0.
  2. Install the software to your PC by following the on-screen instructions.
  3. Restart your PC, and then follow the next method.

3. Get Visual C++ 2008 Service Pack 1 Redistributable

  1. Go to the official Microsoft source for Visual C++ to download the package.Microsoft Visual C++ - citrix receiver a fatal error occurred windows 10
  2. Run the installer and follow the on-screen instructions.
  3. Restart your PC, and follow the next step.

4. Install the Citrix offline plugin and Receiver for Windows 4.12

Citrix offline plugin:

  1. Download the software.Offline plug-in - citrix receiver a fatal error occurred windows 10
  2. Run and install on your PC.

 Receiver for Windows 4.12:

  1. Visit the official page and save the installation file on your PC.Citrix auto-update - citrix receiver a fatal error occurred windows 10
  2. Right-click on it and select Run as administrator.
  3. Follow the on-screen instruction to finish installing.

Hopefully, using one of these solutions will eliminate the error message. In case you’ve used another method, feel free to use the comment section below and share it with us.

Editor's Note: This article was originally published in July 2019 and was revamped and updated in January 2021 for freshness, accuracy, and comprehensiveness.
Was this page helpful?
Thanks for letting us know! You can also help us by leaving a review on MyWOT or Trustpillot.
Get the most from your tech with our daily tips
Tell us why!