Fix: Display not working after Windows 10 April Update

Aleksandar Ognjanovic By: Aleksandar Ognjanovic
5 minute read
display not working after windows 10 fall creators update

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After the fall version of Creators Update, Windows 10 users nowadays can acquire the latest release, conveniently titled Windows 10 April 2018 Update (not Spring Creators Update). Now, we already covered changes and improvements this particular update brings to the table, but, it seems that emerging issues are a ted more excessive.

Some users reported that their monitor suddenly stopped working and all they stand as bare witnesses of the black screen.

There are various reasons why a major upgrade like Windows 10 version 1804 can instigate such malfunction. In order to help you fix this problem, we prepared 4 troubleshooting steps. If you’re stuck with the nonfunctional monitor, make sure to check them out.

How to resolve display issues on Windows 10 April Update

  1. Reinstall Monitor drivers
  2. Check GPU drivers
  3. Check the default resolution
  4. Perform a factory reset

 Solution 1 – Reinstall Monitor drivers

Oh, those drivers. We all know how many issues users had after the initial upgrade to Windows 10. Sadly, it looks like this trend continues with major updates. Windows 10 forced updates tend to install unsuitable drivers and that can cause a lot of problems. And maybe, just maybe, that’s what is bothering your monitor.

Now, the majority of device drivers will work fine in their generic form or transferred from Windows 7 or 8, but just one faulty driver is enough to invoke a world of conundrums. Therefore, we’ll need to make sure that the monitor driver is properly installed. In order to do so, follow the steps we provided below:

  1. Press Windows key + I to open the Settings app.
  2. Select Update & security section.display not working after windows 10 fall creators update
  3. Highlight Recovery from the left pane.
  4. Click on the ”Restart Now” button.display not working after windows 10 fall creators update
  5. Choose Troubleshoot.
  6. Open Advanced options.
  7. Select Startup settings and then Restart.
  8. Now, press 4 or F4 to boot your PC in Safe mode.
  9. Once the system boots, right-click on the Start menu and open Device Manager.
  10. Navigate to Monitor.display not working after windows 10 fall creators update
  11. Right-click and uninstall the device.
  12. Restart your PC.

Once the system starts normally, the Windows update feature should install proper drivers and you should be good to go. On the contrary, if you’re still bothered with the display malfunction, make sure to continue with the steps below.


Solution 2 – Check GPU drivers

While most of the monitors are PnP (Plug and Play), graphics cards are much more driver-dependent. In other words, your monitor drivers are rarely an issue, but GPU drivers can and will occasionally pose as an incredible annoyance.

Here you may ask ”Why?”. Well, long story short, older graphics processors need a proper legacy driver that will enable you to run them on Windows 10. Hence, drivers provided via Windows Update feature won’t suffice most of the time. Especially after an upgrade or major update.

Luckily, there’s a simple solution for this problem, so make sure to follow the instructions below:

  1. Right-click on the Start and, from the Power user menu, select Device Manager.
  2. Navigate to Display adapters and expand this section.
  3. Right-click on your graphics device and open Properties.
  4. Select Details tab.
  5. From the drop-down menu, open HardwareIds.display not working after windows 10 fall creators update
  6. Copy the first row and paste it into your browser’s address bar.
  7. The search results should show you the exact drivers you’ll need to install.

Now, this is where you’ll need to act with caution. Drivers are often distributed by some suspicious sources and you need to avoid those like plague. Here are the official sites where you should find your drivers in their true and pure form:

Update drivers automatically

In case you are not sure about the download source, we strongly recommend to do it automatically by using Tweakbit’s Driver Updater tool. This tool is approved by Microsoft and Norton Antivirus. After several tests, our team concluded that this is the best automatized solution. Below you can find a quick guide how to do it.


For various PC problems, we recommend this tool.

This software will repair common computer errors, protect you from file loss, malware, hardware failure and optimize your PC for maximum performance. Fix PC issues now in 3 easy steps:

  1. Download this PC Repair Tool rated "Excellent" on TrustPilot.com.
  2. Click “Start Scan” to find Windows issues that could be causing PC problems.
  3. Click “Repair All” to fix all issues with Patented Technologies (requires upgrade).

  1. Download and install TweakBit Driver Updater.driver updater start window
  2. Once installed, the program will start scanning your PC for outdated drivers automatically. Driver Updater will check your installed driver versions against its cloud database of the latest versions and recommend proper updates. All you need to do is wait for the scan to complete.tweakbit driver updater scanning for drivers
  3. Upon scan completion, you get a report on all problem drivers found on your PC. Review the list and see if you want to update each driver individually or all at once. To update one driver at a time, click the ‘Update driver’ link next to the driver name. Or simply click the ‘Update all’ button at the bottom to automatically install all recommended updates.

driver updater updates finished

Note: Some drivers need to be installed in multiple steps so you will have to hit the ‘Update’ button several times until all of its components are installed.

Disclaimer: some functions of this tool are not free.


Solution 3 – Check the default resolution

Another unwelcome trait of Windows updates is the tendency to change your preferences and custom settings by its own will. With that in mind, it’s justified to believe that the FCU 1709 changed your resolution to a non-supported value.

The system response is the black screen. What you’ll need to do if something like this occurs is to switch to your native resolution supported by your monitor.

If you’re unsure how to do it, follow the instructions below:

  1. Right-click on the desktop and open Display settings.
  2. Make sure that your Screen resolution is set on recommended settings.display not working after windows 10 fall creators update
  3. Change if needed and look for resolution.

Solution 4 – Perform a factory reset

Finally, if none of the previous steps proved fruitful, there’s only a reinstallation left. The one good thing about Windows 10 is the ”Reset this PC” option which enables you to perform a factory reset without losing any data or relying on installation media.

It’s easily located and the only drawback, in our opinion, is that it can take some time until it’s done restoring your system.

You can perform a factory reset on your PC and resolve all update-induced monitor problems by following the instructions below:

  1. Open Start and click on the cog-like icon to open Settings.
  2. Select Update & security.display not working after windows 10 fall creators update
  3. Highlight Recovery from the left-side pane.
  4. Click Get started.display not working after windows 10 fall creators update
  5. Choose whether you want to keep your files or delete everything.
  6. Click Next and then Reset.
  7. After the procedure ends, your monitor should perform just like before.

That’s it. In case you’re experiencing additional problems or have on your mind an alternative solution for monitor issues, make sure to tell us in the comments section.

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For various PC problems, we recommend this tool.

This software will repair common computer errors, protect you from file loss, malware, hardware failure and optimize your PC for maximum performance. Fix PC issues now in 3 easy steps:

  1. Download this PC Repair Tool rated "Excellent" on TrustPilot.com.
  2. Click “Start Scan” to find Windows issues that could be causing PC problems.
  3. Click “Repair All” to fix all issues with Patented Technologies (requires upgrade).

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