How to fix screen problems in Windows 10

Ivan Jenic
by Ivan Jenic
Troubleshooting Expert
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Ever since Windows 10 was in its testing phase, users were facing screen problems. We already showed you how to solve black screen and flashing screen problems in Windows 10 Technical Preview, but with the final release of the system, new problems appeared. So, in this article I’ll try to solve a couple screen problems in Windows 10.

But first, here are some more examples of this issue:

  • Windows 10 screen flashing on and off – Your screen may not flash constantly, but only in certain time intervals.
  • Windows 10 flickering start menu – There’s a chance your screen will flash only when you open the Start Menu.
  • Black screen windows 10 with the cursor – Black screen usually appears if you have two monitors. Simply detach one of your monitors and the problem should disappear.
  • Windows 10 black screen without cursor – In some cases, you won’t even see a cursor when the black screen appears. This can be caused by your BIOS configuration. To fix the problem, you need to check BIOS configuration and make sure that you’re using only the dedicated graphics.
  • Windows 10 white screen crash – If your computer crashes after a white screen, it’s possible that your graphics card is faulty, so be sure to test it and replace it if needed.

How to deal with screen problems in Windows 10

Table of contents:

  1. Black screen during Windows 10 installation
  2. Check if your drivers are compatible
  3. Change monitor refresh rate
  4. Disconnect all the peripherals
  5. Update Windows 
  6. Run the Troubleshooter
  7. Run the SFC scan

Case 1 – Black screen during Windows 10 installation

This issue doesn’t usually appear on regular computers. All people who reported black screen during the Windows 10 installation also said that they have two graphics cards or two monitors connected to the computer. So the solution is very simple, just unplug the second monitor or disconnect the second graphics card, and you should be able to install Windows 10 normally.

While disconnecting the second monitor is easy (you just have to unplug the cable), to disable the second graphics card (probably integrated) you’ll have to go to BIOS. Here’s exactly what you need to do:

  1. Restart your computer and press the key for entering BIOS (Probably DEL)
  2. Go to Advanced BIOS Features (or something like that)
  3. Select Video Configuration or Internal Graphics
  4. Look for an option Primary Video Adapter
  5. Select PCI to switch to your PCI graphics card
  6. Save changes and exit BIOS

In most cases, people told us that one of these methods worked, and I hope that it will work for you too. However, if you have black screen problems after you installed Windows 10, check for the solution below.

Case 2 – Flashing screen in Windows 10

Solution 1 – Check if your drivers are compatible

Users are having driver compatibility problems ever since Technical Preview, because a lot of older graphic cards still don’t have compatible drivers. Also, even if there are Windows 10-compatible drivers for your graphics cards, maybe you didn’t download them. So reach for the Device Manager and see if your drivers are updated.

Update drivers automatically

Searching for drivers on your own can be time-consuming. So, we advise you to use a tool that will do this for you automatically. Using an automatic driver updater will certainly save you from the hassle of searching for drivers manually, and it will always keep your system up to date with the latest drivers.

Tweakbit’s Driver Updater (approved by Microsoft and Norton Antivirus) will help you update drivers automatically and prevent PC damage caused by installing the wrong driver versions. After several tests, our team concluded that this is the best-automatized solution.

Here is a quick guide on how to use it:

  1. Download and install TweakBit Driver Updaterdriver updater starting window
  2. Once installed, the program will start scanning your PC for outdated drivers automatically. Driver Updater will check your installed driver versions against its cloud database of the latest versions and recommend proper updates. All you need to do is wait for the scan to complete.
    scanning proccess of Tweakbit driver updater
  3. Upon scan completion, you get a report on all problem drivers found on your PC. Review the list and see if you want to update each driver individually or all at once. To update one driver at a time, click the ‘Update driver’ link next to the driver name. Or simply click the ‘Update all’ button at the bottom to automatically install all recommended updates.
    Automatically Update complete
    Note: Some drivers need to be installed in multiple steps so you will have to hit the ‘Update’ button several times until all of its components are installed.

Solution 2 – Change monitor refresh rate

Some people reported that reducing the monitor refresh rate helped them to get rid of the flashing screen in Windows 10. So it won’t hurt if we try this solution as well. To reduce the refresh rate of your monitor, do the following:

  1. Right-click on Desktop and click on Display Settings
  2. Go to Advanced display settings
  3. Under Related settings, go to Display adapter properties
  4. Go to Monitor tab and select another refresh rate from Screen refresh rate:
  5. Click OK

Solution 3 – Disconnect all the peripherals

Some users reported that certain peripherals may cause the screen issue. To eliminate the doubt, simply disconnect all your peripherals to see if it makes any difference. If a peripheral indeed causes the problem, search online for some further troubleshooting steps.

Solution 4 – Update Windows 

If this is a widespread problem, Microsoft usually acknowledges it relatively fast. That means the company will release a workaround in form of an update. To make sure you get that update, simply go to Settings > Windows Update, and check for updates.

Solution 5 – Run the Troubleshooter

If none of the previous solutions resolved the issue, let’s turn to troubleshooters. The first one we’re going to try is Windows 10’s own troubleshooting tool. This feature can help you deal with various system issues, including our problem with the screen. Here’s how to run it:

  1. Go to Settings.
  2. Head over to Updates & Security Troubleshoot. 
  3. Select Hardware & devices, and go to Run the Troubleshooter. 
  4. Follow further on-screen instructions and let the process finish.
  5. Restart your computer.

Solution 6 – Run the SFC scan

The next troubleshooter we’re going to try is the command line tool called the SFC scan. As its name says, this tool scans your computer for various system issues. Hopefully, it’ll also be able to resolve our screen problem.

Here’s how to run the SFC scan in Windows 10:

  1. Go to Search, type cmd, right-click Command Prompt, and select Open as Administrator.
  2. Enter the following command, and press Enter: sfc/scannow
  3. Wait for the process to finish.
  4. Restart your computer.

That would be all, I hope this article covered all reported screen problems in Windows 10 so far. But, if none of this solved your problem, you can search for the solution in above-mentioned ‘black screen’ and ‘flashing screen’ articles as well, or you can tell us in the comments if you need further assistance.

If you have any other Windows 10-related issues you can check for the solution in our Windows 10 Fix section.

Editor’s Note: This post was originally published in January 2016 and has been since completely revamped and updated for freshness, accuracy, and comprehensiveness