This document is trying to access PDF

Vlad Turiceanu
by Vlad Turiceanu
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Adobe error This document is trying to access PDF

Here you are, staring at that bold This document is trying to access PDF error message once again, with the usual options to Allow, Block, and Cancel. We can only imagine what you must be thinking of, but the easiest way – Allow – doesn’t always work.

If it does function, it only leads to another pop up window and no actual result. However, you do need to remind yourself that clicking Allow isn’t necessarily the wisest thing to do.

Malicious websites are created with one target in mind: to silently gather data and transfer harmful content. That’s why Acrobat and Adobe step in to display a warning message when a PDF attempts to connect to an Internet site.

Various forums have threads on this topic, so you’re not alone in this mess. In today’s article, we’re about to explore some of the best methods to deal with such security warnings. Better late than never, right?

How can I fix This document is trying to access PDF warning?

1. Change default PDF software to Adobe Reader/Acrobat

PDF Handler default option

  1. Open Adobe Reader DC.
  2. Go to Edit > Preferences.
  3. Under Application Startup, click on the button Select Default PDF Handler.
  4. Click on the drop down box and select Adobe Reader.
  5. Up next, click on Apply.
  6. Click OK to exit out the dialogs.

2. Specify the default behavior for PDF access to websites

Edit menu Preferences

  1. Open Acrobat.
  2. Navigate to Edit menu > Preferences (Windows) or to Acrobat/Adobe Reader > Preferences (Mac OS).
  3. Choose Trust manager.
  4. Go to Internet Access from PDF files outside the browser > Change Settings.
  5. Now, check-mark Allow PDF to access all websites.

3. Change Internet access default behavior for a specific website

Acrobat Pro DC Preferences

  1. Open Acrobat.
  2. Choose Edit > Preferences (Windows) or directly Acrobat/Adobe Reader > Preferences (Mac OS).
  3. From the categories on the left, choose Trust manager.
  4. Click Change Settings.
  5. Choose the option to Add a website.
  6. Then, type its URL in the Host Name text box.
  7. Click Allow.

Some users describe trying the suggested solutions above just to be stuck with the same security warning message when accessing a specific website. Alternatively, you may try changing Internet access default behavior from PDF files for the website in cause as well. Hope this helped.


This document is trying to access PDF message can create many problems for average users wanting a reliable PDF experience. We’ve been working on this with real progress thanks to the previously described solutions.

If you have any other questions or suggestion, don’t hesitate to leave them in the comments section below and we’ll be sure to check them out.