FIX: This document is trying to access PDF error

Vlad Turiceanu
by Vlad Turiceanu
Editor-in-Chief
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  • Here you are, staring at the This document is trying to access PDF error message once again.
  • Worry not as this guide was specifically conceived to rid you of the aforementioned error - go through the tested fixes detailed below.
  • Improve your PDF experience and tackle whatever issue might come your way with the best practices from our PDF section.
  • Should you ever find yourself in need of a helping hand when it comes to your Windows 10 PC, turn to our Windows 10 Errors Hub for answers.
Adobe error This document is trying to access PDF

Here you are, staring at that bold This document is trying to access PDF error message once again, with the usual options to Allow, Block, and Cancel. We can only imagine what you must be thinking of, but the easiest way – Allow – doesn’t always work.

If it does function, it only leads to another pop up window and no actual result. However, you do need to remind yourself that clicking Allow isn’t necessarily the wisest thing to do.

Malicious websites are created with one target in mind: to silently gather data and transfer harmful content. That’s why Acrobat and Adobe step in to display a warning message when a PDF attempts to connect to an Internet site.

Various forums have threads on this topic, so you’re not alone in this mess. In today’s article, we’re about to explore some of the best methods to deal with such security warnings. Better late than never, right?

How can I fix This document is trying to access PDF warning?

1. Change default PDF software to Adobe Reader/Acrobat

PDF Handler default option

  1. Open Adobe Acrobat Reader.
  2. Go to Edit > Preferences.
  3. Under Application Startup, click on the button Select Default PDF Handler.
  4. Click on the drop-down box and select Adobe Reader.
  5. Up next, click on Apply.
  6. Click OK to exit out the dialogs.

*If you do not possess the Reader, considering installing it for free by following the link below.

Download Adobe Acrobat Reader here


2. Specify the default behavior for PDF access to websites

Edit menu Preferences

  1. Open Acrobat.
  2. Navigate to Edit menu > Preferences (Windows) or to Acrobat/Adobe Reader > Preferences (Mac OS).
  3. Choose Trust manager.
  4. Go to Internet Access from PDF files outside the browser > Change Settings.
  5. Now, check-mark Allow PDF to access all websites.

3. Change Internet access default behavior for a specific website

Acrobat Pro DC Preferences

  1. Open Acrobat.
  2. Choose Edit > Preferences (Windows) or directly Acrobat/Adobe Reader > Preferences (Mac OS).
  3. From the categories on the left, choose Trust manager.
  4. Click Change Settings.
  5. Choose the option to Add a website.
  6. Then, type its URL in the Host Name text box.
  7. Click Allow.

Some users describe trying the suggested solutions above just to be stuck with the same security warning message when accessing a specific website. Alternatively, you may try changing Internet access default behavior from PDF files for the website in cause as well. Hope this helped.


This document is trying to access PDF message can create many problems for average users wanting a reliable PDF experience. We’ve been working on this with real progress thanks to the previously described solutions.

If you have any other questions or suggestions, don’t hesitate to leave them in the comments section below and we’ll be sure to check them out.

FAQ: Learn more about PDF errors and Adobe Reader

  • How do I open an access denied PDF?

In order to fix this, you should disable the Protected Mode in Adobe Reader. Open the Edit menu, then go to Preferences and select Security (Enhanced). Uncheck Enable protected mode at startup checkbox. Also, make sure you install the latest updates for Adobe Reader.

  • Why can’t I save changes to a PDF?

This error is usually triggered by bad or corrupted PDF files. Disabling Acrobat’s JavaScript is one solution. You can perform this action from Preferences -> JavaScript -> uncheck the Enable Acrobat JavaScript box or even better, download the latest Adobe Acrobat software version.

  • How do I resolve an error in Adobe Reader?

You can check for updates by opening Adobe Reader and clicking Help -> Check for updates or you can get the most updated AR version by downloading it for free from the official webpage. Alternatively, you can repair the PDF file with PDFaid.com or extract pages from it using the Sejda PDF extractor.

Editor’s Note: This post was originally published in December 2019 and has been since revamped and updated in April 2020 for freshness, accuracy, and comprehensiveness.

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