FIX: Dragon Age: Inquisition problems in Windows 10

Ivan Jenic
by Ivan Jenic
Troubleshooting Expert
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  • Dragon Age: Inquisition is one of the most popular RPG games from Electronic Arts.
  • However, the game is still software, meaning that there are bound to be some problems with it.
  • The guide below will bring together fixes to some of the most common Dragon Age issues.
  • This includes, DirectX crashes, video card issues, bad game saves, online issues, and more.
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Dragon Age: Inquisition is a very popular game, which received numerous praises for story, graphics, etc. But at the same time, the game also received numerous critics from users and testers for it various technical issues.

Users are constantly complaining about the problems in Dragon Age: Inquisition, and we’re going to try to solve at least some of them.

So if you’re also experiencing problems with Dragon Age: Inquisition on your Window computer, we hope this article will be at least of some help.


How do I fix Dragon Age: Inquisition problems on Windows 10?

DirectX crashes while playing game

The first recommended solution is, again, to check if your graphics card driver is up to date. For that, we recommend DriverFix (100% safe and tested by us) to automatically download all the outdated drivers on your PC.

If you receive an error which says that DirectX causes problems, just simply reinstall it. Also, if you didn’t update your graphics card drivers, DirectX might conflict with it, so make sure the latest drivers for your video card are installed.

Developers also recommend not using an overclocked graphics card, when playing Dragon Age: Inquisition.

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World state saves from the Keep are not importing

This error might occur if you’re not properly signed to servers. So make sure you’re properly connected to both Origin and BioWare servers, and try to import your saves once again.

Also, there’s a possibility that your antivirus software is blocking the access, so go to your antivirus program, and exclude antivirus protection from Origin. Since Origin is a certified platform, you should not fear about your security, even if the antivirus is disabled for it.


Graphics card issues in Dragon Age: Inquisition

A lot of issues in the game could be caused by the graphics card, like stuttering, freezing, hitching, crashing, terrible FPS, and more.

Some users suggest that using Origin in game can cause the problem with graphics. So, try disabling it, and check if the problem still appears.

To disable Origin in game, go to Origin > Application Settings, Origin In Game tab, and disable it. Also, disable other programs that have a game overlay.

If you’re using a NVidia GPU, maybe your graphics card is overheating, and that causes problems with the game.

So, check out your GPU temperature with programs like GPU Temp, and if the temperature is higher than 65-70 degrees, try increasing a fan speed.

If you’re not sure how to increase a fan speed of your NVidia card, just follow the instructions from this article.


Black screen issues in Dragon Age: Inquisition

Some users suggest that the problem with black screen can be solved by toggling the game into windowed mode.

To do so, just press Alt + Tab, and after that, switch the game back to full screen mode, and the black screen problem should be solved.


Players spawning under the world in multiplayer

This is another commonly reported issue that often bothers players of Dragon Age: Inquisition.

EA still doesn’t have a proper solution for this problem, as it advises players to just exit the match, and try to log in again. Although the company promised a fix, users are still facing this bug.


Avoid Patches

This might sound unreasonable, since patches are being released to actually solve bugs and issues, but a lot of people report that certain problems in Dragon Age: Inquisition occurred for them after installing a patch.

So sometimes, the best option is to actually avoid a patch. To prevent Drago Age: Inquisition from installing a patch, do the following:

  1. Open Origin
  2. Go to Applications Settings, and then to Application tab
  3. Uncheck the Automatic game updates option
  4. Restart Origin
  5. Go to offline mode (Origin> Go offline)

Next time you launch the game, you will be able to play it without installing updates. However, if you already installed a patch, you can try to roll back to the original version of the game, and see if the error that bothered you when the patch was installed still occurs.

To roll back to the original version of Dragon Age: Inquisition, do the following:

  1. Before you start, make a backup of your saves, just in case
  2. Repeat steps 1-3 from above
  3. Uninstall the game (go to Control Panel> Programs and Features, and uninstall it from there)
  4. Restart your computer
  5. Reinstall the game
  6. Repeat steps 3-5 from above

If a patch was indeed a cause of the problem, running the ‘un-patched’ version of the game might eliminate all the issues, so you’ll be able to play the game normally, again.

If you encountered some other issue, while playing Dragon Age: Inquisition, feel free to report it to us, in the comments, it will surely help other players to solve their problems with this game.

You can also check out our Windows 10 Games Hub, in case you have a problem with some other game.

Editor's Note: This article was originally published in January 2016 and was revamped and updated in January 2021 for freshness, accuracy, and comprehensiveness.