Fix: Enter network credentials on Windows 10

4 minute read

If you have a local network, you’re probably sharing files between computers. In order to protect your PC from unauthorized access Windows 10 uses network credentials. This is a decent protection, but several users reported certain issues when asked to enter network credentials on Windows 10.

Fix network credentials problems on Windows 10

Solution 1 – Check if your IP addresses are properly assigned

In a local network you probably assign all computers static IP addresses in order to access them easier. According to users, your IP address might be set to automatic, and that can sometimes cause issues with network credentials, therefore be sure to check if IP addresses of your network devices are set to static. To set your IP addresses to static you can always use your router’s built-in software.

Solution 2 – Enter your Microsoft account username and password

Windows 10 relies heavily on your Microsoft account, and since you can use your Microsoft account to sign in to Windows 10, you can also use it to access other network devices in your local network. Users reported that you can fix problems with network credentials simply by entering your Microsoft account username and password instead of your local account’s username and password.


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Solution 3 – Enter computer name in the username field

According to users, you can fix problems with network credentials by entering the name of the computer that you’re trying to access followed by the username. For example, if the computer you’re trying to access is named Computer1 and you have a user named Mike, you need to enter both computer name and the user name in the user input field. In our example the user name field would be Computer1Mike. Bear in mind not to enter any slashes before the computer name.

Solution 4 – Use username and password to log in to Windows 10

Users reported that you can’t connect to other network computers if you don’t use a username and password to log in. This limitation mostly affects users that log in to Windows 10 by using a PIN, therefore if you need to access and share files with others, you might want to temporarily stop using PIN code for login.

Solution 5 – Add other PC’s network credentials to Credentials Manager

One way to fix the problems with network credentials is to add the other PC’s credentials to the Credentials Manager. To do that you’ll need to know the name of the computer you want to access, user account name and the password associated with that account. After you get all this information you can add it to Credentials Manager by doing the following:

  1. Press Windows Key + S and enter credentials. Choose Manage Windows Credentials from the menu.
    enter-network-credentials-enter-network-credentials
  2. Make sure that Windows Credentials is selected. Click Add a Windows credential.
    enter-network-credentials-windows-credentials
  3. Enter the name of the computer you want to access, user name and the password related to that user name.
    enter-network-credentials-field-input
  4. Once you’re done click OK.

After adding the other computer’s information to the Credentials Manager you should be able to access it without any problems.

Solution 6 – Change Advanced sharing settings

Few users reported that you can fix problems with network credentials by changing the Advanced sharing settings. To do that follow these steps:

  1. Press Windows Key + S and enter network. Select Network and Sharing Center from the menu.
    enter-network-credentials-network
  2. Click Change advanced sharing settings.
    enter-network-credentials-advanced-sharing
  3. Find your network profile and go to the HomeGroup connections section. Make sure that Allow Windows to manage homegroup connections (recommended) is selected.
    enter-network-credentials-allow
  4. Click Save changes.

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Problems with network credentials can sometimes be hard to fix, but we hope that you managed to fix them after using one of our solutions.

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