FIX: Abbyy Finereader.exe has stopped working

Matthew Adams
by Matthew Adams
Windows & Software Expert
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Affiliate Disclosure

  • Abby Finereader is a popular OCR software that converts image-based documents into editable files.
  • But sometimes, this tool might stop working completely. If you're experiencing similar issues, use the guide below to fix it.
  • Adobe Acrobat Reader is an excellent alternative to Abby Finereader, so try to consider it too.
  • For more useful guides covering similar topics, visit our File Opener Hub.
fix abby finereader

A problem caused the program to stop working correctly error messages can pop up for any Windows software. When that error window pops up, the program will stop running.

Does that same error window often pop up on your desktop or laptop when running the Abby Finereader OCR software for Windows? If so, this is how you can fix the Abbyy Finereader.exe has stopped working error message.

How do I fix Abbyy Finereader problems?

  1. Update device drivers
  2. Run a System File Checker scan
  3. Run Abbyy Finereader as an Administrator
  4. Run older Abbyy Finereader versions in Compatibility Mode
  5. Clean Boot Windows
  6. Remove your antivirus software from the Windows Startup
  7. Turn off DEP for Abbyy Finereader

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How do I fix Abbyy Finereader issues on Windows 10?

1. Update Device Drivers


The Abbyy Finereader.exe has stopped working error might also be due to outdated or incompatible drivers. You can check if a few drivers need updating with DriverFix.

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2. Run a System File Checker Scan

First, check that there’s nothing up with any Windows system file. You can do that with the System File Checker utility in Windows 10 by pressing the Windows key + X hotkey and selecting Command Prompt (administrator).

  • Enter this line in the Prompt’s window, and press the Return key:
    • DISM.exe /Online /Cleanup-image /Restorehealth
  • Then input sfc /scannow and press Enter to initiate the SFC scan, which can take about 20-30 minutes.

  • When the scanning is complete, restart your desktop or laptop if the Command Prompt states that WRP repaired system files.

3. Run Abbyy Finereader as an Administrator

  • Running programs as an administrator can often kick-start software.
    • To run Abbyy Finereader as an administrator, right-click its .exe file or desktop shortcut and select Properties.
  • Select the Compatibility tab shown directly below.

  • There select the Run this program as an administrator option.
  • Click the Apply button, and select the OK option to close the window.

4. Run older Abbyy Finereader versions in Compatibility Mode

There are lots of Abbyy Finereader versions for Windows. If you’re utilizing an older Abbyy Finereader version that predates Windows 10, it might not be entirely compatible with that platform.

As such, running Finereader in compatibility mode could feasibly fix the error.

To do that, open the Compatibility tab as outlined above; and select the Run this program in compatibility mode option.

Select an earlier Windows platform on the drop-down menu. Then press the Apply and OK buttons.

5. Clean Boot Windows

  • Press Run’s Windows key + R keyboard shortcut.
  • Input msconfig in Run and click OK to open the System Configuration utility.

  • Click the Selective startup radio button on the General tab.
  • Deselect the Load startup items option.
  • Select both the Load system services and Use original boot configuration checkboxes if they aren’t already selected.
  • Click the Services tab shown in the snapshot directly below.

  • Select the Hide all Microsoft services checkbox.
  • Press the Disable all button.
  • Select the Apply option.
  • Press the OK button to close the System Configuration window.
  • Select the Restart option on the dialog box that opens.

Improve performance by disabling Windows services

This error message can often be due to conflicting software. So clean booting Windows, which will remove superfluous startup software and third-party services, is another potential resolution for the Abbyy Finereader.exe has stopped working error message.

6. Remove your antivirus software from the Windows Startup

  • Right-click the Windows 10 Start button and select Task Manager. Alternatively, you can open that utility by right-clicking the taskbar and clicking Task Manager.
  • Select the Startup tab shown in the shot directly below.

  • Then select your anti-virus software, and press the Disable button.
  • You can turn your anti-virus software back on when you don’t need to open Abbyy Finereader by clicking Enable.

If Abbyy Finereader works fine when you clean boot Window, third-party antivirus utilities are the most probable conflicting software.

As such, after restoring Windows to the standard startup, try removing just your anti-virus software from the system startup instead.

7. Turn off DEP for Abbyy Finereader

  • Press the Windows key + X to open the Win + X menu.
  • Then you can click Command Prompt (Admin) to open an elevated Prompt window.
  • Input this command in the Prompt:
    • bcdedit.exe /set {current} nx AlwaysOff.
  • That will turn off the DEP when you press Enter.

  • Then run Abbyy Finereader in Windows.
  • You can turn the DEP back on later by entering the following line as in the snapshot below and pressing the Return key. :
    • bcdedit.exe /set {current} nx AlwaysOn

This error message can also pop up if Data Execution Prevention prevents programs from running.

Thus, temporarily turning DEP off for Abbyy Finereader is a potential resolution.

Those are a few resolutions that might fix the Abbyy Finereader.exe has stopped working error so you can utilize the software again.

Note that some of those resolutions may also fix similar error messages for other software.

FAQ: Learn more about OCR and PDF documents

  • What does Abbyy FineReader do?

Abbyy FineReader is an OCR software that converts PDF files, scans, and photos into editable formats.

  • What does it mean to OCR a PDF?

To OCR a PDF means to turn it into an editable electronic format with the help of specialized Optical Character Recognition (OCR) software.

  • How can you tell if a PDF is OCR?

To identify is a PDF is an OCR document, open Adobe Acrobat Reader, navigate to File and click on Properties.

Click on the Advanced button and if it reads Paper Capture, this indicated that the initial document has been turned into a PDF with the help of an OCR software.

Editor’s Note: This post was originally published in April 2020 and has been since revamped and updated in October 2020 for freshness, accuracy, and comprehensiveness.

Editor's Note: This article was originally published in August 2018 and was revamped and updated in October 2020 for freshness, accuracy, and comprehensiveness.
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