How to Fix Double Layered Tiles Borders in Windows Store

Ivan Jenic
by Ivan Jenic
Troubleshooting Expert
Passionate about all elements related to Windows and combined with his innate curiosity, Ivan has delved deep into understanding this operating system, with a specialization in drivers and driver troubleshooting. When he's not tackling... Read more
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double layer tile border windows store

Universal apps became very important part of Windows 8, 8.1 and 10 operating systems. But some occasional bugs in Windows Store may limit the functionality or damage the appearance of the app and its Live Tile in Start Screen, Start Menu or Windows Store. One user complained that his Live Tiles are double-layered, and we’ll try to find a solution for his problem.
windows store double layered tiles wind8apps

How to fix Windows Store double layered tiles borders

There’s a very rare bug in Windows Store that makes layers of app tiles doubled. This issue could be very annoying because you won’t be able to install any app until you resolve the problem. To resolve this annoying issue you can try to reset the Windows Store and see if there are any changes.

You can easily reset the Windows Store with just a couple of clicks, and here’s exactly what you need to do:

  1. Go to Search, type wsreset and right-click on WSReset.exe
  2. Select Run as administrator and execute the command

This command will reset the Windows Store and you’ll get the message saying that your cache is cleared. Now login with your Microsoft account back to Windows Store and see if the tiles are back to normal. We cannot guarantee you that this solution will work, because we didn’t test it, as this issue is very rare and it occurs on a small amount of computers.

Additionally, you can also run the Windows Store Apps troubleshooter. This built-in troubleshooting tool quickly scans your Windows 10 apps and automatically fixes all the issues that it detected.

To use this tool, go to Settings > Update & Security > Troubleshoot > scroll all the way down and launch the App troubleshooter, as shown in the screenshot below.

windows store apps troubleshooter

Just because this issue isn’t common Microsoft’s developing team didn’t even pay attention to it, so it didn’t release any Windows Store updates that will fix it, and you have to find the workaround on your own.

If you have any comments, suggestions or maybe more experience with the problem of this kind, please write it down in the comments. We would love to have more info about this rare, but annoying Windows Store bug.


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