Microsoft Edge won’t open in Windows 10 [Best Solutions]

Madalina Dinita
by Madalina Dinita
Former Managing Editor
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  • Microsoft Edge can be a decent browser, but it sometimes fails to open and even crashes regularly.
  • To troubleshoot all the possible issues yourself, we've gathered a few easy steps below.
  • More similar guides can be found in the dedicated Edge Hub.
  • See the Software page, as well, where we cover a lot of topics related to the digital world.
edge won't open in windows

Edge is Microsoft’s most secure browser, but this does not mean it works perfectly all the time. Sometimes, the browser won’t even open, displaying a message saying it’s too long to connect.

Problems with Microsoft Edge can prevent you from accessing the Internet. Actually, among the issue reported by users are the following:

  • Microsoft Edge not launching, not loading, not opening 
  • Microsoft Edge opens then closes
  • Microsoft Edge won’t run (at all)
  • Microsoft Edge won’t open. Class not registered
  • Microsoft Edge won’t maximize
  • Microsoft Edge stopped working
  • Microsoft Edge keeps crashing, shutting down, freezing
  • Microsoft Edge crashes on startup

The bottom line is that if you’re using Edge as your default browser, you have to deal with these problems quickly, And today we’re going to show you exactly how.


What can I do if Microsoft Edge is not launching?

  1. Try an alternative browser
  2. Remove your browsing history and cache
  3. Disable your antivirus
  4. Use a clean boot
  5. Run the System File Checker tool
  6. Delete the user default folder
  7. Run Power shell Command
  8. Close all other Edge processes
  9. Install the latest updates
  10. Create a new user account
  11. Make changes to the Group Policy

1. Try an alternative browser

If Edge won’t load or crashes frequently, perhaps it’s time that you tried an alternative browser. You probably have to use one anyway, in search of solutions.

So why not settle for another browser. In this particular situation, we recommend using Opera.edge won't open in windows 10

Downloading Opera takes only a couple of minutes, and making the first settings is extremely easy.

As you get familiarized with the design, you’ll be amazed by the multitude of features that come with this browser and how simple it is to navigate between various tabs, workspaces, and built-in social media chat apps.

The tool comes with customized versions for PC, mobile (including older phones), Mac, or Linux. Besides, you can synchronize the Opera browser across all your devices, to easily manage all the settings.

Starting from the basic version, you can bring your own flavor to the browser, adding icons, sidebars, workspaces, and bookmarks for ease of access and a better-organized workflow.

Add the incorporated VPN that secures your online activity, and you have the perfect browser.

Opera

Opera

Try Opera today and enjoy all the amazing built-in features this browser has to offer.

2. Remove your browsing history and cache

If Microsoft Edge won’t open, the problem might be caused by your browsing cache and history. To fix the problem, you need to clear your cache by using a third-party tool such as CCleaner.

CCleaner is a great tool for removing junk files, and you could also use it to remove Edge’s cache.

The basic version of the tool is free to download and use, and it can help you not only with the thorough cleaning of the OS but also with optimizing a lot of processes.

Not to mention that you can customize both the cleaning and the optimization process, depending on your needs.

CCleaner

CCleaner

Quickly clean up your computer of junk files, add ons, and unwanted cookies with this free tool.

Clear the cache using Edge

Pin Edge to your Taskbar, right-click it and choose any link. After doing that, Edge should start normally. Now you just have to clear your cache by doing the following:

  1. Click the Menu button in the top right corner and choose Settings from the menu.
    settings Microsoft Edge opens then closes
  2. In the Clear browsing data section click on Choose what to clear.
    clear browsing data Microsoft Edge won't run
  3. Now click the Clear button.
    clear browsing data confirm Microsoft Edge won't open Class not registered

After clearing the cache, the problem should be resolved and Edge will start working again.


3. Disable your antivirus

Antivirus tools can often interfere with your PC and cause various problems. Several users reported that Microsoft Edge won’t open due to their antivirus software.

To fix the issue, we advise you to disable your antivirus and check if that solves the problem.

If not, you might have to remove your antivirus using the dedicated removal tool or an alternative uninstaller software. After the antivirus is removed, check if the issue still persists.

However, we rather advise you to switch to a different antivirus solution that won’t interfere with other processes running on your PC.

On this note, we strongly recommend BullGuard, which is currently the best antivirus option for Windows 10 home users.fix microsoft edge browser

The tool provides a triple-layer, real-time protection against all kinds of anomalies associated with malware, and scanning signatures. Any detected malware is quarantined and then neutralized before the infection can even begin.

In the latest tests, BullGuard had the lowest number of false detections of legit software (among the top antivirus programs). This means that it easily recognizes trusted applications and sites, Edge included, and won’t interfere with the program.

BullGuard

BullGuard

Use BullGuard to benefit from all the next-gen antivirus features and access all trusted apps without any problems.
$23.99/year Visit website

4. Use a clean boot

  1. Log in as an administrator.
  2. Go to Start, type msconfig and select System Configuration.
    msconfig Microsoft Edge not launching
  3. Select the Services tab > select the Hide all Microsoft services check box > click Disable all.
    disable all button Microsoft Edge opens then closes
  4. Go to the Startup tab > click Open Task Manager.
    startup tab Microsoft Edge won't run
  5. Select each item on the list and then click Disable.
    disable Microsoft Edge won't open Class not registered
  6. Go back to System Configuration window and click on Apply and OK. Restart your computer.
    system configuration Microsoft Edge won't maximize

If you want to know how to add or remove startup apps on Windows 10, check out this simple guide.


Can’t open Task Manager? Don’t worry, we’ve got the right solution for you


5. Run the System File Checker tool

  1. Press the Windows key + X > click Command Prompt (Admin).
    command prompt Microsoft Edge stopped working
  2. Type the sfc /scannow command and press Enter.
  3. Do not close the Command Prompt window until the verification is 100% complete.

If you’re having trouble accessing Command Prompt as an admin, then you better take a closer look at this guide.

In case the sfc command stop abruptly, see this guide to restore the process.


6. Delete the user default folder

  1. Type the following address into the search case, replacing the Username with your computer’s name:
    • C:\Users\Username\AppData\LocalPackages\Microsoft.\MicrosoftEdge\_8wekyb3d8bbweAC\MicrosoftEdge\UserDefault
  2. Delete the whole default folder with all its subfolders and launch Edge.

7. Run PowerShell Command

  1. Type Task manager in the search case and select the newly opened Task Manager window.
    task manager Microsoft Edge keeps crashing
  2. Click File > Run New Task.
    run new task Microsoft Edge crashes on startup
  3. Make sure you have checked Create this task with administrative privileges. Type Powershell.
    powershell Microsoft Edge not loading
  4. Type the following command in the Powershell prompt:
    • Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)AppXManifest.xml"}
  5. Wait for PowerShell to complete the process. Ignore the errors (in red) that might pop up.
  6. Launch Edge.

If PowerShell freezes, troubleshoot the process using this step-by-step guide.


8. Close all other Edge processes

  1. Press Ctrl + Shift + Esc to start Task Manager.
  2. Right-click on Edge’s process and choose End Task from the menu. Repeat this step for all available Edge processes.
    end task Microsoft Edge won't maximize

After ending all Edge processes, you should be able to start Microsoft Edge again without any issues. Keep in mind that you might have to repeat this solution if the issue reappears.

Most users have no idea how to deal with a slow Task Manager. Read this quick guide to learn how to speed it up!

Create a batch file to end all Edge processes

  1. Open Notepad.
  2. Paste the following lines:

::

:: uses TaskKill (/F = Force, /IM = image name) to exit all Microsoft Edge Processes

::

@ECHO OFF

taskkill /F /IM microsoftedge.exe

taskkill /F /IM microsoftedgeCP.exe

 

  1. Click on File > Save as.
    save as Microsoft Edge stopped working
  2. Set Save as type to All files and enter edge.bat as the file name. Choose Desktop as the save location and click on Save to continue.
    save dialog Microsoft Edge keeps shutting down
  3. Now just run edge.bat file and it will automatically close Edge processes that might be running in the background.

If the issue reappears, simply run the file again to close all Edge processes instantly.

If you don’t like Notepad and want to use a different note-taking app, check out our  Notepad alternatives.


9. Install the latest updates

  1. Press Windows Key + I to open the Settings app.
  2. When the Settings app opens, navigate to Update & security section.
    update and security Microsoft Edge crashes on startup
  3. Now click on Check for updates button. Windows will check for available updates. If updates are available, Windows will download them automatically in the background and install them once you restart your PC.
    check for updates Microsoft Edge not opening

After the updates are installed, Microsoft Edge should start working again.

If you can’t open the Setting app, take a look at this article to solve the issue easily.


Having trouble updating your Windows? Check out this guide to solve the issue in no time.


10. Create a new user account

  1. Open the Settings app and go to Accounts section.
    Accounts section Microsoft Edge opens then closes
  2. Select Family & other people in the left pane. In the right pane, click on Add someone else to this PC.
    family and other people Microsoft Edge won't run
  3. Click on I don’t have this person’s sign-in information.
    don't have this person's sign-in information Microsoft Edge won't open Class not registered
  4. Now click on Add a user without a Microsoft account.
    add a user without a Microsoft account Microsoft Edge won't maximize
  5. Enter the desired user name and click on Next.
    create an account for this PC Microsoft Edge stopped working

After creating a new user account, switch to it and check if the problem appears again. If not, move your personal files to a new account and start using it as your main one.


Can’t add a new user account? Follow some easy steps and add how many accounts you want!


11. Make changes to the Group Policy

  1. Press Windows Key + R and enter gpedit.msc. Now press Enter or click OK.
    gpedit Microsoft Edge keeps freezing
  2. In the left pane, navigate to Computer Configuration > Administrative Templates > Windows Components.
  3. In the right pane, double click Allow deployment in special profiles.
    app package deployment Microsoft Edge crashes on startup
  4. Select Enabled and click on Apply and OK to save changes.
    enable policy Microsoft Edge not launching

After doing that, the problem should be resolved and you’ll be able to use Edge again without any issues.

Most Windows 10 users have no idea how to edit the Group Policy. Learn how you can do it by reading this simple article.

Tell us which method worked best for you.  As always, if you have any other questions and suggestions, feel free to leave them in the comments section below.


FAQ: Learn more about Microsoft Edge issues and how to fix them

  • Why does Microsoft Edge keep crashing?

There are various reasons why Edge crashes. There is no ready-made fix, but try the steps in our guide to get your browser up and running again.

  • Is Microsoft Edge that bad?

It’s not that Edge is necessarily a bad browser, but it lacks the features of many other popular browsers.

  • Why is MS Edge so slow?

Provided that the problem is indeed with the browser and not with your OS, you can try a few easy things to speed up Edge.

Editor’s Note: This post was originally published in May 2016 and was revamped and updated in July 2020 for freshness, accuracy, and comprehensiveness.