Have you recently upgraded your system to a new Windows 10, or Windows 8 version? Seeing that some of our users have encountered some issues regarding the error DNS_PROBE_FINISHED_NO_INTERNET after the upgrade, we have decided to talk a bit about this particular error and the methods needed to solve it.
The DNS_PROBE_FINISHED_NO_INTERNET error usually appears when you try to access the internet via the Google Chrome browser even though the internet works fine on other internet browsers like Mozilla or Internet explorer for Windows 8. This will prevent you from accessing any kind of web pages until you fix it.
SOme of the most common DNS_PROBE_FINISHED_NO_INTERNET error issues that users reported are the following:
- Dns_probe_finished_no_internet every few minutes: Indeed, this can be quite an annoying issues, as you may think you have fixed the problem for good, only to get the same error code a few minutes later.
- Dns_probe_finished_no_internet on all browsers: Switching to another browser can help you fix various Internet connection issues, but this strategy doesn’t always work when it comes to this particular error code.
- Dns_probe_finished_no_internet but I have Internet: Well, in this case, you may consider yourself lucky as this error code usually blocks your Internet connection completely.
- Dns_probe_finished_no_internet VPN: Sometimes, this error may be strictly related to your VPN software.
- Dns_probe_finished_no_internet on Facebook: This error code may sometimes affect only certain websites, such as social media platforms.
- Dns_probe_finished_no_internet on laptop: It seems that laptops are more frequently affected by this error code than desktop computers.
- Dns_probe_finished_no_internet on mobile hotspot: Users who rely on their mobile hotspot connection may also experience this annoying error code.
So, follow the tutorial posted below for a series of quick fixes on this error and prevent it from appearing again.
Fix DNS_PROBE_FINISHED_NO_INTERNET on Windows 10, 8, 7
- Change DNS server settings
- Change router DNS server settings
- Update your network drivers
- Disable your Firewall
- Update your browser
- Flush DNS
The following instructions apply to all recent Windows versions, including Windows 10, Windows 8.1 and Windows 7. Depending on the OS version that you’re using, the steps to follow will be slightly different. If you are using an internet router, please save our current settings before you proceed with the steps below.
1. Change DNS server settings
- Press and hold the “Windows” button and the “X” button.
- In the menu presented you will need to left click on the “Control Panel” feature.
- In the “Control Panel” window you will need to double click (left click) on “Network and Internet” icon in order to open it.
- Now look for the “network and sharing center” feature and left click on it.
- In the right side of the “Network and Sharing center” window you will need to left click on the “Change adapter settings” link.
- Now in the list of network adapters you will need to find the one you are using and right click on it.
- After you right click the network adapter you will need to left click on the “Properties” feature listed there. As you can see in the screenshot below, we’re using a mobile hotspot, but you need to select the network you’re currently connected to).
- In the new Properties window you opened you will have to search for the “Internet Protocol Version 4 (TCP/IPv4)” option.
- Double click (left click) on the “Internet Protocol Version 4 (TCP/IPv4)” option in order to open it.
- After you selected the option above it will open another “Properties” window.
Note: in this Properties window you will have access to the settings for the internet protocol.
- Left click on the “Use the Following DNS server address:” feature to select it.
- Now in the “Preferred DNS server” field put the following “22.214.171.124”.
- In the “Alternative DNS server” field put the following “126.96.36.199”.
- Check the box next to the “Validate settings upon exit” message situated in the lower side of the screen.
- Left click on the “OK” button presented in the lower side of the screen.
- Close the windows you have open.
Note: You can also use Google’s public DNS server and set 188.8.131.52 as Preferred DNS server and 184.108.40.206 as Alternate DNS server.
2. Change router DNS server settings
Now you will have to look in the Routers settings and place the same DNS address and alternative DNS address as you did in the steps above.
- After you configured the Router’s settings go to the Start button on the desktop.
- Type the following text “CMD”.
- Press the “Enter” button on the keyboard.
- Left click on the Command Prompt icon you have after the search.
- In the command Prompt window type the following text “IPCONFIG /ALL” without the quotes.
- Press the “Enter” button on the keyboard.
- You will have to search in the text that appeared for the name of the network adapter you are using.
- Under your network adapter you should have there a field with “Physical address” and next to it you should have the following code or something similar to it “78-DD-08-F1-DF-B0”.
- Now leave your command prompt window open and go again to the start button and write “NCPA.CPL” without the quotes.
- Right click on the name of the network adapter you are using and left click on the “Properties” feature.
- In the “Properties” window you need to left click on the “Configure” button.
- Left click on the “Advanced” tab you have in the upper side of the window.
- Left click on the “Network address” option you have there.
- Left click on the “Value” feature you have in this window to select it.
- In the “Value” field you will need to type the address you had saved a few rows above.
Note: The example address was “78-DD-08-F1-DF-B0”, so you will need to type the address you have in the Value field except without the lines. For Example : “78DD08F1DFB0” without the quotes.
- Left click on the “OK” button you have in the lower side of this window.
- Restart your Windows 8 or Windows 10 device.
- RELATED: Fix: DNS issues on Windows 10
3. Update your network drivers
After you completed steps 1 and 2, also have a look at the network adapter manufacturer’s website and install the latest drivers. Once you’ve updated your network drivers, reboot your computer and test your Internet connection.
The best solution is to update your driver by using a dedicated tool. Tweakbit’s Driver Updater (approved by Microsoft and Norton Antivirus) will help you update drivers automatically and prevent PC damage caused by installing the wrong driver versions. After several tests, our team concluded that this is the best-automatized solution.
Here is a quick guide on how to use it:
2. Once installed, the program will start scanning your PC for outdated drivers automatically. Driver Updater will check your installed driver versions against its cloud database of the latest versions and recommend proper updates. All you need to do is wait for the scan to complete.
3. Upon scan completion, you get a report on all problem drivers found on your PC. Review the list and see if you want to update each driver individually or all at once. To update one driver at a time, click the ‘Update driver’ link next to the driver name. Or simply click the ‘Update all’ button at the bottom to automatically install all recommended updates.
Note: Some drivers need to be installed in multiple steps so you will have to hit the ‘Update’ button several times until all of its components are installed.
Disclaimer: Some features of this tool are not free.
You can also update your network adapter driver via the Device Manager.
- Go to Start > type ‘device manager’ > double click on the first result to launch Device Manager
- Locate your network adapter drivers > select the appropriate one for your connection
- Right click on the network driver > select Update driver.
4. Disable your Firewall
5. Update your browser
Upgrade the browser you are still having issues with the DNS_PROBE_FINISHED_NO_INTERNET error code. You can also try to install an alternative browser and check if this solved the problem. Here are some of the best browsers that you can install on your Windows computer:
- 5 of the best browsers for old, slow PCs
- Vivaldi browser for Windows 10 brings back the old Opera
- Download and use Tor Browser on Windows 10
6. Flush DNS
- Launch Command Prompt as administrator
- Enter the following command and hit Enter after each one:
- ipconfig /flushdns
- ipconfig /registerdns
- ipconfig /release
- ipconfig /renew
- NETSH winsock reset catalog
- NETSH int ipv4 reset reset.log
- NETSH int ipv6 reset reset.log
So, by following the steps listed above, you should now have your internet connection working properly in your Google Chrome browser. Let us know if these solutions helped you fix your issue. If you came across additional solutions to fix this problem, feel free to list the troubleshooting steps in the comment section.
RELATED STORIES TO CHECK OUT:
- How to use DNS server 220.127.116.11 on your Windows 10 computer
- Warning: These VPN extensions for Chrome leak your DNS
- Keep your DNS protected from malware with DNS Lock
Editor’s Note: This post was originally published in October 2014 and has been since updated for freshness, and accuracy.