Fix: FIFA 17 won’t connect to EA servers

Ivan Jenic
by Ivan Jenic
Troubleshooting Expert
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Perhaps the most popular feature of every newer FIFA game, including FIFA 17 is the multiplayer gameplay. Creating your squad in Ultimate Team, playing against your friends, and others, is a great amusement for players all around the world.

But not everything goes so smooth in FIFA’s online mode, as various connection errors may occur. Issues that prevent you from connecting to EA servers are definitely the most annoying thing an average FIFA player can confront.

In case you’re facing this issue as well, we’ve prepared a couple of solutions that will make your life easier. They’re all, obviously, related to your internet connection, so prepare for some tweaking.

How to resolve connectivity issues in FIFA 17

Make sure EA servers are running

If EA servers are down, or going through maintenance, there’s nothing you can do about it. In fact, all you can do is to wait for the servers to get back online. The game will usually tell you if the servers are offline, so you’ll know. Additionally, you can check Down Detector, to always have insight into the servers’ behavior.

If you’ve determined the servers are online and running, move on to the solutions listed below.

Restart your connection

Now, let’s start solving some problems. We’ll start from the beginning, with the simplest solution – restarting your router. Restarting the router will completely reset your internet connection, along with potential connection problems.

Here’s how to reset your internet connection:

  1. Power off your router completely for 60 seconds, then switch it back on.
  2. Restart your device.
  3. After restart, try connecting to your game.

If restarting your internet connection didn’t solve the connection problem, keep reading.

Check your wired or wireless connection

A lot of people will tell you that wireless connection isn’t so practical for the online gameplay, and they’re right. Various issues may occur when you’re only connected to the wireless network. You may loose your connection occasionally, or the signal may become weak. All in all, these flaws can damage your online playing experience.

So, if you’re trying to connect using the wireless connection, try switching to the wired one.

Check your firewall and antivirus

Firewall conflict is also a common cause of connection issues, not just in FIFA 17, but in just about any multiplayer game. So, for this case, you should make sure your firewall allows running FIFA 17. If that doesn’t help, try disabling your firewall (although it’s not advised).

To disable your firewall, do the following:

  1. Go to Control Panel.
  2. Choose System and Security.
  3. Click Windows Firewall.
  4. Select Turn Windows Firewall on or off.
  5. You’ll need administrator privileges to interact.
  6. Turn it off.

The same goes for third-party antivirus programs. Make sure both FIFA 17 and Origin are whitelisted in your antivirus to prevent conflicts. In some cases, you’ll also have to completely uninstall your antivirus, or stop it while playing FIFA. So, consider switching to Windows Defender.

Enable UPnP

Check your router settings to see if UPnP is enabled. If it isn’t enabled, you should enable it, in order to make your internet connection in FIFA work. Here’s how to enable UPnP:

  1. Open the Control Panel.
  2. Click on Network and Sharing Center.
  3. On the left, click on Change advanced sharing settings.
  4. Under Network Discovery, choose Turn on network discovery and click Save.
  5. Restart your computer to apply the changes.

In case you’re not familiar with the term, UPnP (Universal Plug and Play) is a feature that allows your router to automatically manage all devices connected to your network. So, as soon as you connect a new device to your network, UPnP will automatically assign an IP address to it. This feature is essential for Peer-to-Peer games, and therefore needs to be enabled to play FIFA 17 multiplayer.

Check your Internet Protocol Version (IPv)

If you’re experiencing frequent disconnections while playing peer-to-peer games, including FIFA 17, your protocol version may be set to IPv6. As IPv4 is a standard type, and it doesn’t work well with IPv6, which may cause you connection problem.

In this case, you should switch to IPv4, and here’s exactly how to do that:

  1. Open the Control Panel and search for adapter.
  2. In your search results under Network and Sharing Center, click View network Connections.
  3. Right-click your active network connection and select Properties.
  4. In Properties you should see check boxes for both Internet Protocol version 4 (TCP/IPv4) and Internet Protocol version 6 (TCP/IPv6).
  5. If IPv6 is checked, uncheck it, and check IPv4
  6. Save changes

That’s about it, we hope at least some of these solutions helped you to solve connection problems in FIFA 17. If not, check out our article about internet connection problems in Windows 10, for more details and solutions.

If you have any questions, comments, or suggestions, please let us know in the comments section below.


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