FIX: PS4 extended storage error

Vlad Turiceanu
by Vlad Turiceanu
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  • Encountering the PS4 extended storage error implies that you won't be able to use that external HDD with your console.
  • This guide will provide you with all the required steps in order to resolve this issue.
  • Explore our Play Station Hub for more easy-to-understand information on the topic.
  • To never feel worried when you see a PS4 error, bookmark our extensive PS4 errors section.
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PS4 extended storage errors come primarily when the USB drive you’re using isn’t compatible with the system. You can assume sure that it’s not compatible because you’ve used it in the past before the issue with the PS4 error CE-30022-7 extended storage started.

The PS4 can not repair extended storage if it’s corrupt or incompatible with the software. Sometimes, the external drive is fine but the issue is caused by your console.

Here is a detailed guide on how to get rid of PS4 extended storage not working no matter the cause.

How can I repair the PS4 extended storage not working?

1. Force restart the console

  1. Press the Power button and hold it down for around 7 seconds.
  2. The console will beep twice and shut down.
  3. Leave the system off for a while and then power it back on.
  4. Connect the storage device, and if it’s still now working, then we can assume the drive doesn’t meet the PlayStation 4 requirements.

2. Check the storage drive’s compatibility

The PS4 extended storage will not work if there is insufficient space on the disk.

Even though the PlayStation 4 supports a variety of external storage devices, they must meet certain specifications to be compatible.

In order to use your external storage device on your PlayStation 4, ensure that it meets the following requirements. If it doesn’t, you are bound to get a PS4 extended storage error.

Drive PropertyRequirement for PS4
PS4 system software4.50 or newer
Type of USB interfaceUSB 3.0 or newer
Storage capacity250 GB to 8TB
EncryptionNo encryption on storage
Number of partitions1
Drive formatexFAT

If your external storage drive doesn’t meet the above requirements, then you have to get a compatible device.

The factors outlined above are hardware requirements, so you can’t configure anything to fix it. Your only bet is to replace it.

You can start your search on our article about the best external storage drives for Xbox.

In the case in which your drive meets the PlayStation 4 requirements, but you still get the PS4 extended storage errors, proceed to the next solution.


3. Manually update your PS4

  1. Power on the system and go to Settings.
  2. Select the System Software Update option.
  3. If your system has the latest software version, you will see The latest version of the system software is already installed message.
  4. Otherwise, if it finds an available update, click the Next or Update button to start downloading the update.
  5. On completion of the update downloading, you will receive a notification.
  6. Click on the Notifications link denoted by i.
  7. Navigate to Downloads on the left-hand panel, and you’ll see your downloaded system software on the right.
  8. Select the file by tapping X on your controller.
  9. Follow the on-screen instructions to complete the system update.

Updating the PS4 system software has fixed PS4 extended storage error for many gamers.

We hope it is the case for you as well, but if it isn’t, the next method should do it.


4. Test the storage drive on a computer

If you still haven’t fixed the issue, your PS4 external storage is probably broken. But we can’t tell for sure without testing it on a different system.

To do this, disconnect the external drive from your console and plug it into your computer. If your machine doesn’t detect the connected drive, read this guide to fix it.

  1. Connect the USB drive.
  2. Open the File Explorer and go to This PC.
  3. Your connected storage device should show up under the Devices and drives section.
  4. Double-click on it to open it.
  5. Copy a file onto your device.
  6. Disconnect the device.
  7. Re-connect it and check if the moved file is corrupted/damaged.

If your PS4 extended storage is corrupted, then it is safe to assume that the storage device has more serious issues.

In the case in which the PS4 extended storage is broken message keeps appearing, then the only way to resolve the issue is to replace the storage device with a new one.


5. Initialize the external storage drive

initialize-drive-PS4-extended-storage-error

  1. Press and hold the PlayStation button on your controller.
  2. Connect the external USB device to your console.
  3. Click on Notifications and select the connected device from the list.
  4. Select the Format as Extended Storage button at the bottom of the page and hit Next.
  5. Click on Format (click on Yes to authorize the formatting and wait for it to finish).
  6. Click on the OK button to finish the process.

In rare cases where the external drive is healthy as per the previous solution, and the PS4 error CE-30022-7 extended storage still comes up, you may need to initialize (format) the device. After initializing the drive, your PS4 will set it as the default location for saving data.


Carry out the above troubleshooting solutions as they are listed in this guide. You can also contact PlayStation support to get help.

We hope that one or more of the methods presented above have managed to get you back gaming in no time.