How to fix the Twitch browser error 3000 for good

by Madalina Dinita

Former Managing Editor

July 31, 2020

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Twitch is one of the most popular live-streaming platforms on the Internet.

It has one of the largest gaming broadcasting communities in the world, as well as a quick-growing IRL and eSport competition streaming section as well.

Unfortunately, the platform is sometimes affected by various errors and glitches. For example, the error while decoding media resources.

Also known as error 3000, this annoying error code prevents users from loading streaming sessions. This error has been frequently reported by Google Chrome users.

The error message seems to occur due to the video decoding system of HTML5 and other web modules.

We have managed to work out a series of methods to help you out fix Twitch error 3000 once and for all.

Quick tip

Before we dive into detailed troubleshooting steps, it is worth mentioning that you can quickly fix this problem by switching to a different browser.

The Twitch error 3000 is prevalent for Chrome users, so using a different browser should help you to get rid of it.

If you don’t know what browser to install on your Windows PC, we recommend Opera GX, the world’s first and best browser dedicate specifically to gaming.

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How do I fix the Twitch browser error 3000?

1. Clear the cache, cookies, and history in Google Chrome

1. Press the three dots in the top right corner of Google Chrome.
2. Select Settings, and go to Privacy and security.
3. Click on Clear Browsing Data.
4. Check the boxes next to Cookies and other site data, and Cached images and files.
5. Select Clear Data.
6. Go back to Twitch and try loading a stream.

Clearing your cache, cookies, and history can improve the responsiveness of your browser. It can also fix certain loading issues.

If you want to make sure you eliminate your cache files for good, and not just from Chrome, we recommend you use a professional PC cleaner like CCleaner.

This program is extremely easy-to-use, as you only need to make it scan your PC, wait, and then select what data you want to eliminate.

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2. Enable third-party cookies

1. Click the cookie icon having a red X on it in the navigation bar, next to the Start icon.
2. Choose Always allow <website URL> to set cookies. Insert your Twitch URL.
3. Click Done and restart the browser, then check if it fixed the error.

Some users had the cookies settings blocked for specific websites. This issue causes Google Chrome to fail to load Twitch streams.

3. Turn off the Hardware Accelerator

1. Click the three dots in the top right corner, and open Settings.
2. Go to the bottom of the Settings window, and click on Advanced.
3. Scroll down to find the System section, and disable the Use hardware acceleration when available option.
4. Close Google Chrome, and open it back to see if it fixed the issue.

The Hardware Accelerator enables your PC to function more efficiently. Sometimes though, it could generate some web issues while being active.

Turn off the Hardware Accelerator to see if it has any effect on the streams. If this solution does not work, make sure to turn the Hardware Accelerator back on.

4. Try the incognito mode

1. Press the three dots in the top right corner of Google Chrome.
2. Click New Incognito Window.
3. Open twitch.tv in incognito mode and see if the streams are able to load.

Some users reported that opening Twitch in incognito mode allowed their stream to load.

5. Watch streams through the Twitch Desktop App

If you can’t get the Twitch streams to open in Google Chrome, your last resort would be trying to download the desktop app.

The Twitch Desktop App is known to have many improvements compared to the web version of Twitch.

As it is a stand-alone app, it has a better responsiveness and it offers some extra tools and features.

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We hope that our quick guide on how to fix Twitch error 3000 helped you to solve this issue. If it worked out for you or you have any other questions, feel free to leave a comment in the comment section below.

Editor’s Note: This post was originally published in May 2019 and has been since revamped and updated in July 2020 for freshness, accuracy, and comprehensiveness.

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