How to fix the Twitch error 3000 for good

Madalina Dinita
by Madalina Dinita
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  • Twitch is the biggest game-oriented streaming platform in the world, with millions watching it every day.
  • But Twitch error 3000 can prevent users from loading streaming sessions especially when Chrome is involved.
  • Instead, you get this error: your browser encountered an error while decoding the video.
  • In order to fix error 3000 Twitch, you can clean Chrome or even replace it. Switching to the Twitch app can also be effective.
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Twitch is one of the most popular live-streaming platforms on the Internet.

It has one of the largest gaming broadcasting communities in the world, as well as a quick-growing IRL and eSport competition streaming section as well.

Unfortunately, the platform is sometimes affected by errors and glitches. For example, the error while decoding media resources.

Also known as Twitch error 3000, this annoying error code prevents users from loading streaming sessions. And it has been frequently reported by Google Chrome users.

The error seems to occur due to the video decoding system of HTML5 and other web modules. Here’s the full description of the infamous code: Your browser encountered an error while decoding the video. (error #3000).

We have managed to work out a series of methods to help you fix the error 3000 Twitch once and for all.

Quick Tip:

Before we dive into detailed troubleshooting steps, it is worth mentioning that you can quickly fix this problem by switching to a different browser.

The error #3000 Twitch is prevalent for Chrome users, so using a different browser should help you to get rid of it.

If you don’t know what browser to install on your Windows PC, we recommend Opera GX, the world’s first and best browser specifically designed for gaming.

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Enjoy watching Twitch streams in an ultra-modern web browser made for gaming and gamers.

How do I fix error 3000 on Twitch?

1. Clear the cache, cookies, and history in Google Chrome

  1. Press the three dots in the top right corner of Google Chrome.
  2. Select Settings, and go to Privacy and security.
  3. Click on Clear Browsing Data.
  4. Check the boxes next to Cookies and other site data, and Cached images and files.
  5. Select Clear Data.
  6. Go back to Twitch and try loading a stream.

Clearing your cache, cookies, and history can improve the responsiveness of your browser. It can also fix certain loading issues.

If you want to make sure you eliminate your cache files for good, and not just from Chrome, we recommend you use a professional PC cleaner.

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2. Enable third-party cookies

  1. Click the cookie icon having a red X on it in the navigation bar, next to the Start icon.
  2. Choose Always allow website URL to set cookies. Insert your Twitch URL.
  3. Click Done and restart the browser, then check if it fixed the error.

Some users had the cookies settings blocked for specific websites. This issue causes Google Chrome to fail to load Twitch streams.


3. Turn off the hardware accelerator

  1. Click the three dots in the top right corner, and open Settings.
  2. Go to the bottom of the Settings window, and click on Advanced.
  3. Scroll down to find the System section, and disable the Use hardware acceleration when available option.
  4. Close Google Chrome, and open it back to see if it fixed the issue.

The Hardware Accelerator enables your PC to function more efficiently. Sometimes though, it could generate some web issues while being active.

Turn off the Hardware Accelerator to see if it has any effect on the streams. If this solution does not work, make sure to turn the Hardware Accelerator back on.


4. Try the incognito mode

  1. Press the three dots in the top right corner of Google Chrome.
  2. Click New Incognito Window.
  3. Open twitch.tv in incognito mode and see if the streams are able to load.

Some users reported that opening Twitch in incognito mode allowed their stream to load.


5. Watch streams through the Twitch Desktop App

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If you can’t get the Twitch streams to open in Google Chrome, your last resort would be trying to download the desktop app.

The Twitch Desktop App is known to have many improvements compared to the web version of Twitch.

As it is a stand-alone app, it has a better responsiveness and it offers some extra tools and features.

Get the Twitch Desktop App


We hope that our quick guide on how to fix Twitch error 3000 helped you to solve this issue. If it worked out for you or you have any other questions, feel free to leave a comment in the section below.

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Its kind of funny that you recommend Opera, when it is Opera that gives this error and i never saw it ever with another browser… Hm.

I have tried everything here and they don’t work. So far it’s only been one stream that’s done this to me which makes me think it’s NOT me. I have gotten that stream to load on my phone’s twitch app, though.

Typical upstart arrogant excuses that it’s always our fault. “We’re mull en EE al’s we no go do wrong HUH HUH HUH” My crap’s not broken, other sites have no problems. Twitch ALWAYS has problems.