Function keys not working on Windows 10 laptop [Full Fix]

Ivan Jenic
by Ivan Jenic
Troubleshooting Expert
Passionate about all elements related to Windows and combined with his innate curiosity, Ivan has delved deep into understanding this operating system, with a specialization in drivers and driver troubleshooting. When he's not tackling... Read more
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  • Sometimes, function keys are not working on Windows 10 because of keyboard limitations.
  • It might be possible that the Fn key is not working on Windows 10 in some combinations. 
  • It's useful to update drivers and disable filter keys when function keys are not working.
  • For VAIO devices, enabling VAIO Event Service helps to restore the function keys.
fix keyboard
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Function keys are available on most laptops and by using them you can make quick changes such as muting the sound, changing the volume, or display brightness.

Many users use these keys regularly on their laptops. But for certain laptop manufacturers, these keys aren’t working as they should.

On some occasions, the combination of certain keys or of a number of keys is not possible. On others, the issue is rather a more technical one.

Here’s the list of laptop manufacturers whose laptops are prone to function keys problems:

  • Dell
  • HP
  • Toshiba
  • Lenovo
  • Asus

What can I do if the function keys aren’t working?

  1. Exit Fn key priority
  2. Run the Hardware troubleshooter
  3. Update your laptop drivers
  4. Uninstall Synaptics Pointing Device driver
  5. Uninstall hotkey drivers from your laptop
  6. Enable VAIO Event Service
  7. Disable Filter Keys
  8. Reset the PC

1. Exit the Fn key priority

exist the fn key priority

As mentioned, with some keyboards, there’s a certain number of keys that can be pressed simultaneously.

So if you got a new laptop or keyboard and you were used to certain combination of hotkeys, it might not work the same as the old one.

For instance, some shortcuts need the pressing of the Fn key + 2 other keys. Other keyboards don’t require the Fn key.

So if your function keys aren’t working, press Fn + Esc to make sure that whatever function keys you are using, don’t also require the Fn key. Check if the function keys you’re used to work now.


2. Run the Hardware troubleshooter

  1. Press Windows key + I to summon the Settings app.
  2. Open Update & Security.
  3. Choose Troubleshoot from the left pane.
  4. Expand the Hardware and Devices troubleshooter and click on the Run the troubleshooter button.function keys not working windows 10 hp
  5. After that, wait for the procedure to end and check function keys again.

This is a long shot but it won’t cost you a thing. Windows 10 is infamous for various compatibility issues, and if you’re using an older laptop, chances are that the current platform won’t be able to resonate well with the hardware configuration.

Especially since the updates tend to break more things than to improve them.

The troubleshooter should restart the affected devices (keyboard, in this case) and their respective services. Here’s how to run Windows 10 Hardware Troubleshooter in a few simple steps:

If the Troubleshooter stops before completing the process, fix it with the help of this complete guide.


3. Update your laptop drivers

Many devices might require that you install the latest drivers when you switch to Windows 10. To do that you need to go to your laptop manufacturer’s website and download the latest function key drivers.

We have to mention that they might not be called function drivers on the website, so you might have to download all the drivers.

function keys not working windows 10 dell

If there are no Windows 10 drivers available you might want to download the latest drivers or maybe Windows 8 or Windows 7 drivers instead.


Download drivers automatically

Downloading drivers manually can be a long and tedious process that might affect your PC in case you download the wrong versions. Therefore you might want to use software that automatically downloads and installs the necessary drivers.

Some of the most common Windows errors and bugs are a result of old or incompatible drivers. The lack of an up-to-date system can lead to lag, system errors or even BSoDs.To avoid these types of problems, you can use an automatic tool that will find, download, and install the right driver version on your Windows PC in just a couple of clicks, and we strongly recommend DriverFix. Here’s how to do it:

  1. Download and install DriverFix.
  2. Launch the application.
  3. Wait for DriverFix to detect all your faulty drivers.
  4. The software will now show you all the drivers that have issues, and you just need to select the ones you’d liked fixed.
  5. Wait for DriverFix to download and install the newest drivers.
  6. Restart your PC for the changes to take effect.
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4. Uninstall Synaptics Pointing Device driver

fix Function Keys not working

Sometimes your default driver might come into conflict with Windows 10, so it’s advised that you uninstall the Synaptics Pointing Device driver.

To do so, just go to Control Panel and go to the Uninstall program section and uninstall Synaptics Pointing Device driver from there.


5. Uninstall hotkey drivers on your laptop

Uninstall hotkey drivers from your laptop
  1. Open Device Manager and find Toshiba hotkey driver. If you don’t have a Toshiba laptop, just find a hotkey driver for your device.
  2. Right-click it and choose Uninstall.
  3. Next, find HID-Compliant Keyboard and HID-Compliant Mouse driver and uninstall them as well.
  4. Restart your computer and check if your issue has been resolved.

6. Enable VAIO Event Service

  1. Press Windows key + R and type services.msc.
  2. In the list of services, you’ll need to find VAIO Event Service. If you don’t own a VAIO device, the name of the service might be different.
  3. Double click the service and check the Startup type section. Make sure it’s set to automatic.
  4. Also, check the Service Status option and make sure that the service is started. If not, start it.
  5. Click OK and Apply to save the changes.

7. Disable Filter Keys

  1. Go to Control Panel and open Ease of Access Center.
  2. Scroll down and select Make the keyboard easier to use option.
  3. Scroll down and locate Filter Keys option. Make sure that Turn on Filter Keys option is not checked.function keys not working windows 10 asus
  4. After turning off this option, click Apply and OK to save changes.

Filter Keys is a Windows feature designed to block repeated keystrokes. Although it’s actually quite unlikely this feature will block the function keys on your keyboard, it’s possible.

Sometimes, not only the function keys won’t work, but the entire keyboard. If you encounter this situation, we’ve prepared an in-depth guide that will help you solve keyboard problems.


8. Reset the PC

  1. In the Windows Search bar, type Reset and open Reset this PC from the list of results.
  2. Click on the Get started button.function keys not working windows 10 toshiba
  3. Choose whether you want to keep or discard your files and start the restoring procedure.
  4. Once your system is refreshed, you should have an easy time locating Microsoft Store.

If none of the previous solutions helped you resolve the issue at hand, we’re afraid that there’s only one thing you should do and that’s resetting your PC to factory settings.

Namely, as most of the keyboard/touchpads come with the OEM-provided third-party control apps, and Windows Updates tend to tear those apart.

This recovery option is much better than the clean re-installation since you’ll be able to retain your data. Here’s how to reset your PC to factory values in a few simple steps:

If you’re having trouble resetting your Windows 10 PC, check out this nifty guide that will help you solve reset issues.

After performing these solutions, or at least one of them, your problem with function keys on your Windows 10 laptop should be solved. If you have any comments or questions, just reach for the comment section below.

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Frequently Asked Questions

  • If some keys on your keyboard do not seem to function properly, first try and troubleshoot them. Then you can press the CTRL + SHIFT keys in order to reset the keyboard to default values.

  • Open the Windows 10 Settings option you’ll find a keyboard section. Customize the functionalities and keyboard display from there. If the Settings app won’t launch, follow the steps in this guide.

  • In order to lock your keyboard, press Ctrl+Alt+L keys simultaneously. The Keyboard Locker icon will then change to indicate that the keyboard is locked.

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