Number pad not working in Windows 10 [EASY STEPS]

Ivan Jenic
by Ivan Jenic
Troubleshooting Expert
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fix number pad not working windows 10

Have you tried using the number pad in your Windows 10 operating system and for some reason it is not working? You don’t need to worry because you will soon find out how to fix the number pad from within your Windows 10 device.

Beside the fact that you need to enable the number pad feature in Windows 10, you will also have to watch out for the keyboard functions on your laptop or desktop device and make sure to have this feature enabled.

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But you will know more about this issue by following the steps posted below.

What can I do if my number pad isn’t working on Windows 10?

First step:

  1. Left click or tap on the “Desktop” icon you have in the start screen of your Windows 10 device.
  2. Left click or tap on the “Start” button.
  3. Left click or tap on the “Control Panel” icon you have there.
    Note: Another way to open Control panel is to left click on the “Search” feature in the Charms bar and write “Control panel”. After that you need to left click on the Control Panel icon.
  4. In the “Control Panel” window look for the “Ease of Access” option and left click on it.
  5. Left click on the “Ease of Access Center” button.
  6. Left click or tap on the “Change how your keyboard works” button.
  7. You will have there a section that says “Control the mouse with the keyboard”. In that section of the window you need to uncheck the box next to “Turn ON mouse keys”.
  8. Left click or tap on the “OK” button.

Can’t access your Control Panel on Windows 10? Don’t worry, this guide will help you solve the issue.


Second Step:

Look on your keyboard for a button that says “NumLock” and make sure to enable this button.

Note: If this button is disabled, your numbers from the right side of the keyboard will not work. If your NumLock key is stuck, take a look on this simple guide and you’ll fix the problem in no time.


Need more info on NumLock and other important keys? We’ve written a nice piece about how to enable them here.


Another option that we recommend in case you have problems with some function buttons on your keyboard is an on-screen keyboard to use. Comfort Onscreen Keyboard Pro is the tool that will help you with that.

You can use your physical keyboard but for some keys as NumLock, CapsLock or insert you can use Onscreen Keyboard Pro to activate-deactivate them.

You can download a trial version from Comfort official website, so we suggest you download and try it.

Above you have two easy steps on how to fix your number pad if it is not working in your or Windows 10 device. Keep in mind that if you have a hardware failure on the keyboard then you need to take the laptop or the desktop keyboard to a specialised store.

Write us below for any questions that you might have on this article and we will help you as soon as possible.

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Editor’s Note: This post was originally published in November 2014 and has been revamped and updated for freshness, accuracy, and comprehensiveness. We want to be sure that our list has the best products that will fit your needs.

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  • very helpful this technique solved the problem .. somehow when microsoft did an up grade… i hit the wrong button.. could not use number pad… thank yoiu..

  • Thanks so much, I had just bought another keyboard because I thought the old one was broken whoopsie.. but this worked so thanks so much

  • Attention span of a gnat here, not sure exactly what was advised but what I remembered had something to do with the mouse and Ease of Access settings – which I’d been fooling around with all day trying to get the numbers pad to function properly again. The only thing I did not do ever since I did something to disable that part of keyboard was tick off “use the mouse key when num lock is on” and to da = you were correct sir! I have keypad numbers again, yay! I somehow managed to disable that function very recently -ironically , the keypad number block is about the only thing that operated properly after upgrading from W7 to W10. Oh , if only reinstating my DVD drive and Media Player drivers /software had gone as smoothly, they did not transfer over as promised by MS. Hey, thanks for the help, solution provider, and to those who confirmed that it worked !

  • Thank You. Though for me it worked when i pressed the num lock key for 5seconds, then it started working again.. for those who have win 8 or win 10 try do the same and it might work! Good luck 😉

  • I don’t think these instructions work for 10. There is no “change how your keyboard works” in Ease of Access, just “Keyboard”. Nor is there a “Control the Mouse with your keyboard” option in “Keyboard”

  • same here, i’ve agonized over this and was even in the same control panel section looking for a way to fix it… woulda never guessed that the mouse buttons disabled it…

  • Thank you so much! I have had my laptop for a year and could never use the number pad and couldnt figure out why, but this fixed it.