Number pad not working in Windows 10/11? Try these fixes

by Ivan Jenic
Ivan Jenic
Ivan Jenic
Troubleshooting Expert
Passionate about all elements related to Windows and combined with his innate curiosity, Ivan has delved deep into understanding this operating system, with a specialization in drivers and... read more
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  • When the number pad is not working in Windows 10, the problem might be with the Num Lock key, so be sure to check it.
  • Certain settings can cause this and many other keyboard-related issues on your PC.
  • A quick workaround for this problem is to use an on-screen keyboard if you're in a hurry.
Number pad not working windows 10 11

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Have you tried using the number pad on your PC and for some reason it’s not working? You don’t need to worry because we will show you how to easily restore its functionality.

For this purpose, you need to make sure that the NumLock key is activated. Since this is not a primary key, it’s usually trickier to see it, but it’s easy to use this function.

Assuming that you’ve already checked this detail and confirmed that the key isn’t actually stuck, there are a few other things you can do.

Join us while we take a closer look at the keyboard issues, and try to find out why the number pad is not working on Windows 10.

What to do if Dell keyboard number pad is not working?

This issue affects all keyboard brands, and even HP and Logitech keyboard owners reported number pad issues. When you encounter this issue, you should try to enable NumLock on startup and see if that helps.

Keep in mind that this problem can affect laptops as well, and speaking of which, many reported that function keys aren’t working on laptop for them.

In case you’re having additional problems, we suggest reading out laptop keyboard not working guide for more solutions.

Why isn’t the number pad working on my keyboard?

There are numerous reasons, but the most common one is because the Num Lock key isn’t pressed. To use these keys for input, first, they need to be enabled properly.

In some instances, is possible that your settings are interfering with the numpad. Lastly, be sure to check if all the necessary drivers are working properly.

Do all keyboards have number pad?

No, not every keyboard has a number pad. Only the full-size keyboards have this feature, but since many don’t use it frequently, some manufacturers aren’t adding it to their devices.

Different keyboard form factors

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This is especially true for mechanical keyboards since they are more expensive to produce and have a feature that only a fraction of users enjoy on regular basis. This ends up raising the price of the end product.

What can I do if my keyboard number pad isn’t working?

1. Use an on-screen keyboard

  1. Press Windows Key + S to open Search.
  2. Now type on screen keyboard. Select On-Screen Keyboard from the list of results.
  3. Use the virtual keyboard to enter the desired numbers.

If for some reason the on-screen keyboard isn’t working for you, you should try using specialized software such as Comfort On-Screen Keyboard Pro instead.

2. Make sure that the Num Lock is pressed

  1. On your keyboard, locate the Num Lock key. You can find in the top left corner of your number pad.
  2. Press the key. The light next to it should turn on.
  3. Try using your numpad.

3. Turn off Mouse Keys

  1. Press Windows Key + S to open Search.
  2. Type Ease of Access and select Ease of Access keyboard settings.
  3. Go to the Find a setting field.
  4. Type mouse keys and select Turn Mouse Keys on or off.
  5. Make sure that Control your mouse with keypad is set to off.

4. Update/reinstall your keyboard driver

  1. Press Windows Key + X and select Device Manager from the list.
  2. Expand the Keyboards section, right-click your keyboard, and select Update driver.
  3. Now select Search automatically for drivers.
  4. Wait while the process is finished.

In some instances, reinstalling the driver might help, and you can do that by following these steps:

  1. Press Windows Key + X and select Device Manager.
  2. Locate the keyboard driver.
  3. Right-click it and choose Uninstall device.
  4. Now click on Uninstall once again to confirm.
  5. Restart your PC.

5. Use a different keyboard

  1. Disconnect your keyboard and connect it to a different port.
  2. In case the problem is still there, connect your keyboard to a different PC.
  3. If the issue persists, it means your keyboard is faulty, so be sure to replace it.

Should I buy a keyboard with a number pad?

The number pad isn’t an essential feature, and unless you’re working with numbers and performing calculations frequently, there’s no need to have it.

Keyboards without this feature take less space, which is important to some users, plus they are more affordable. If you need a number pad, you can always buy it separately.

How can I test if my keyboard keys are working?

To test if your keys are working, just open a new document and start typing. Although this is the simplest method, it’s not always the most reliable, especially when working with special keys.

To properly test your keys, we suggest using one of many available keyboard testing websites. They work with special keys, so you’ll always know if your keys are working properly.

Above you have a couple of solutions on how to fix your number pad if it is not functioning properly on your Windows 10 device.

Keep in mind that if you have a hardware failure on the keyboard then it would be best to purchase a new PC keyboard and replace your old one.

Have you found other ways to fix this issue on your PC? If so, please let us know in the comments.

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