Google Chrome’s Show in folder option not working [FIX]

6 minute read
Google Chrome new tabs keep opening issue

Google Chrome has a Show in folder option (shown directly below) that you can click to open downloads in File Explorer. However, some Chrome users have reported that the option doesn’t work for them. If that’s the case, these are a few potential fixes:

Show in folder option not working in Google Chrome, here’s how to fix it

Many users use Show in folder option in Chrome to quickly access the downloaded files, but some users reported that this feature doesn’t work. Speaking of Show in folder feature, here are some similar issues that users reported:

  • Google Chrome show in folder doesn’t work – Many users reported that Show in folder option doesn’t work in Chrome. This can be a big problem, but you should be able to fix it using one of our solutions.
  • Google Chrome show in folder missing – According to users, sometimes Show in folder option can be missing in Chrome. If that’s the case, you might have to reinstall Chrome to fix the issue.

Solution 1 – Check your antivirus

Google Chrome show in folder missing

Sometimes your antivirus can interfere with your browser and lead to certain issues. If Show in folder option won’t work in Chrome, it’s possible that your antivirus is the issue. To fix the problem, you need to check your antivirus and try disabling certain features.

If that doesn’t work, your next step would be to completely disable your antivirus. If disabling the antivirus doesn’t work, you can also remove your antivirus and check if that solves the problem. Once you remove your antivirus, check if the problem is resolved. If the issue isn’t there anymore, you should consider switching to a different antivirus software.

There are many great antivirus tools on the market, but if you want one that offers great protection without interference with your system, you might want to try Bitdefender.


Solution 2 – Clear Chrome’s cookies

Cookies are website data files saved by browsers. A corrupt cookie could cause Chrome to malfunction, so deleting Chrome’s cookies might fix the Show in folder option. You can delete the cookies in Google Chrome as follows:

  1. First, click the Menu button at the top right corner and select Settings from the menu.
    Google Chrome show in folder doesn't work
  2. Scroll to the bottom of the Settings page and click Advanced.
    Google Chrome show in folder missing
  3. Press the Content Settings button to open the window in the snapshot below.
    Google Chrome show in folder doesn't work
  4. Click Cookies > See all cookies and site data button there to open the window below.
    Google Chrome show in folder missing
  5. Select the Remove all option to erase all the cookies and press Finished.
    Google Chrome show in folder doesn't work

After clearing all cookies, check if the problem is still there.


Solution 3 – Reset the Google Chrome Browser

Most browsers have a Reset settings option that restores them to default and deletes all extra extensions, themes, and plug-ins. As such, the Reset button can fix lots of problems, problems that can include Chrome’s Show in folders option. This is how you can reset Google Chrome:

  1. Open the Settings tab and expand the Advanced section.
  2. Scroll all the way down and click Restore settings to their original defaults.
    Google Chrome show in folder doesn't work
  3. Click Reset settings to confirm.
    Google Chrome show in folder missing

Once you reset Chrome to default, the issue should be resolved and you’ll be able to access downloaded files with ease.


Solution 4 – Clear the Local Storage Folder

Chrome’s Local Storage folder can also include corrupt user files. Deleting those might also fix the Show in folder option. You can open that folder and delete its contents as follows:

  1. Press Windows Key + R and enter %localappdata%. Press Enter or click OK.
    Google Chrome show in folder missing
  2. The Local directory will now open. Go to Google\Chrome\User Data\Default\Local Storage.
  3. Once you enter Local Storage folder, select all files and delete them.

After removing the contents of Local Storage directory, check if the problem is still there.


Solution 5 – Make sure that Google Chrome is up to date

If Show in folder option isn’t working in Chrome, you might be able to solve the problem by updating Chrome to the latest version. This is quite simple to do, and in most cases, Chrome will automatically check for updates and update your browser.

However, you can also check for updates manually by doing the following:

  1. Click the Menu button in the top right corner.
  2. Select Help > About Google Chrome.
    Google Chrome show in folder doesn't work
  3. A new tab will now open and you’ll see the version of Chrome you’re using. The browser will now check for updates and install them automatically.
    Google Chrome show in folder doesn't work

Once the updates are installed, the issue should be completely resolved.


Solution 6 – Reinstall Google Chrome

According to users, sometimes you might encounter this problem if you have issues with your installation. If this happens, your course of action would be to reinstall Google Chrome completely.

This is quite simple to do, and there are various ways to do it. Keep in mind that in some cases it’s not enough just to uninstall Chrome. Chrome and many other applications tend to leave leftover files and registry entries, and that can cause the issue to reappear.

To completely remove Chrome or any other application, it’s advised to use an uninstaller software. In case you’re not familiar, uninstaller software is a special application that can remove any software from your PC along with all of its files and registry entries.

If you’re looking for a good uninstaller software, you should definitely consider using Revo Uninstaller. Once you remove Google Chrome with this tool, download and install it again.

Once the application is reinstalled, the problem will Show in folder option will be fixed.


Solution 7 – Try Beta or Canary version of Chrome

According to users, you might be able to fix this problem simply by switching to the Beta or Canary version of Chrome. Beta version offers the latest fixes and updates, but it might have some other issues. If you have problems with Show in folder option, then we advise you to uninstall Chrome and try using the Beta version.

As already mentioned, this version will have the latest updates, some of which that might not be available in the stable version, so be sure to try it out. If you want to have bleeding edge updates, you can also try the Canary version. This version might not be as stable as the Beta version, but it will offer the latest updates and bug fixes.


Solution 8 – Manually access the Download folder

If you’re having problems with Show in folder option in Chrome, you might be able to fix the problem simply by manually accessing the download folder. By default, Chrome saves all your downloaded files in \Users\<username>\Downloads directory, so you can easily access them.

If you haven’t changed your download settings, all your downloaded files should be in this location and you’ll be able to access them easily with just a couple of clicks. However, if you choose a download location for each file you’re trying to download, then this solution won’t work for you at all.

This is just a workaround, but it might be useful for some users, so be sure to try it out.


Solution 9 – Switch to a different browser

Google Chrome show in folder missing

If none of our solutions solved this problem, your next step would be to consider switching to a different browser. There are many great browsers, and if you want, you can always use Microsoft Edge since it comes built-in with Windows 10.

On the other hand, you can also use a third-party browser such as Firefox. Before you make the switch, it’s advised that you export your browsing history and bookmarks before switching to a new browser.

This is just a temporary solution, and you should use it only if you don’t want to wait for Google to fix this issue.

Those are a few potential fixes for Chrome’s Show in folder option. Do you have any other fixes for this? If so, you can state what they are in the comments section below.


Editor’s Note: This post was originally published in May 2017 and has been since completely revamped and updated for freshness, accuracy, and comprehensiveness.


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