FIX: Via HD Audio Driver Doesn’t Work on Windows 10

Ivan Jenic
by Ivan Jenic
Troubleshooting Expert
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Steps to fix Via HD Audio Driver bugs

  1. Restart to the previous version
  2. Enable Playback devices
  3. Install the latest Via HD Audio driver
  4. Scan your PC for malware
  5. Run SFC scan
  6. Change to High Definition Audio Device

Windows 10 passed the testing phase a long time ago and it supports more software than previous operating systems did. However, many users users are complaining about Via HD Audio driver issues. In most cases, users complain about the VIA high definition audio driver microphone not working, but this is not the only problem they experienced.

In this guide, we’ll tell you exactly what are the steps to follow in order to solve the problem with this software.
windows feedback tool wind8apps

Solutions to fix Via HD Audio Driver issues

Solution 1: Restart to the previous version

Windows 10 still doesn’t support (well, at least not yet) some drivers and other additional software for older devices. Until your audio card driver is supported by Windows 10, you can install an older version of the driver software and your problem with sound in Windows 10 could be solved.

Some users who reported that they had problems with Via HD said that they managed to solve it by installing an older version of the driver. But you also should check if your playback devices are enabled, just in case.

Solution 2: Enable Playback devices

Maybe your driver is actually supported, but just isn’t enabled. When the driver is updated, it generally resets the audio settings, and your playback devices might get disabled. All you have to do is to enable it and set it as a default playback device. If your Via HD Audio device is not set as default playback device, you should follow these steps to check if the device has been set as default playback device:

  1. Right-click on the speaker icon in the task bar (right bottom corner of the Desktop)
  2. Click on Playback devices to see a list of devices connected to the system
  3. If your Via HD Audio device is not listed, it is possible that the device has been disabled by accident. Right click and select Show disabled devices
  4. If your device is listed after this, right click on it and select enable
  5. After this, right click on the speaker and click Set as default option from the same window

If something doesn’t work for you, or you have some other solution, don’t hesitate to leave your comment below.

Solution 3: Install the latest Via HD Audio driver

via driver update windows 10

If the first solution didn’t work and rolling back to a previous driver didn’t solve the problem, then maybe installing the newest Via HD driver version will. Go to ViaTech’s official website, fill in all the information required and download the appropriate driver updates for your system.

— RELATED: Fix: “Audio device is disabled” error in Windows 10

Solution 4: Scan your PC for malware

Virus and malware infections may trigger various driver issues. To make sure your computer is malware-free, run an in-depth antivirus scan using Windows Defender or a third-party antivirus tool. Then restart your machine and check if the problem persists.

Solution 5: Run SFC scan

sfc scannow

The System File Checker Tool is a very useful troubleshooting solution that can fix a bunch of Windows 10 issues. Basically, it works by scanning your system files for missing or corrupted files and then replacing or fixing them automatically.

To run an SFC scan, simply launch Command Prompt as administrator and then enter sfc /scannow. Hit Enter and wait until the process completes. Then restart your computer and check if this solved the issue.

Solution 6: Change to High Definition Audio Device

If nothing worked, maybe this solution will:

  1. Open Device Manager > Go to Sound, Video, and Game Controllers
  2. Navigate to the VIA HD Audio entry > right click on it >click on ‘Update Driver Software’
  3. Select the option ‘Browse my computer for driver software’
  4. Click on ‘Let me pick from a list of device drivers on my computer’
  5. Now, select High Definition Audio Device
  6. Restart your computer and check if this solved the problem.

There you have six solutions to fix Via HD Audio Driver issues on Windows 10. Let us know which method worked for you.

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Editor’s Note: This post was originally published in March, 2015 and has been since updated for freshness, and accuracy.

Editor's Note: This article was originally published in March 2015 and was revamped and updated in October 2018 for freshness, accuracy, and comprehensiveness.
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  • After selecting playback devices , right click via hd audio ,then left click properties , enhancements , then just put ticks in the boxes you want to work such as loudness , equaliser etc then left click ok . Now they should work

  • Just to add further. I’ve updated the driver for my VIA HD audio, uninstalled then reinstalled. Still no joy in getting my download to play. Other than buying a soundcard my only other option is to give up and try ITunes next time.

  • Big problems with the VIA HD audio driver. It especially affects the TV/Film app. My audio generally worked fine. No problems with sound whatsoever in games and the internet. When I downloaded a movie from the store it said Can’t Play. We can’t find an audio device for your PC. Make sure headphones or speakers are connected. For more info, search your PC for ‘Manage audio devices.’ and the usual cryptic error number 0xc00d4e86 (0x88890001). A real bummer as I’ve now purchased a rental I cannot watch and the clock is ticking. Why can’t they let you play these rentals on a decent player like VLC and not some half ass shit like the film/tv app. Surely there must be a way to still do this and still maintain their precious copyright.

  • es geht immernoch nicht ich hoffe ihr habt bald ne lösung ich brauce den ton für die arbeit das ist immoment sehr wichtig wehre froh wen sie es hienbekommen 🙁

    • Same here. I’m hoping they fix the issue soon. Either that or I’m forced to assume the speaker is just blown out and I should just replace the speakers.